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Msc Schober - PeerSpot reviewer
Senior Enterprise Architect at Mondess IT-Architects & Consultancy GmbH
Real User
Top 5
A customer-friendly solution that provides 24/7 support and EDR
Pros and Cons
  • "The failure rate is very low."
  • "The solution could provide more frequent updates."

What is our primary use case?

The solution provides 24/7 support and EDR. The failure rate is very low. It is customer-friendly.

What needs improvement?

The solution could provide more frequent updates.

For how long have I used the solution?

I have been using Kaspersky Endpoint Security for Business for over 2 years.

What do I think about the stability of the solution?

The product is stable.

I rate the solution’s stability a nine out of ten.

What do I think about the scalability of the solution?

The solution’s scalability is great.

4-5 customers are using this solution.

Which solution did I use previously and why did I switch?

I have used CloudStrike. CloudStrike and Kaspersky have the same features but different use cases depending on the customers.

How was the initial setup?

The initial setup is straightforward, even with a catalog of fifty or ten thousand per client. It's on par with similar solutions in terms of complexity. It takes around three months to deploy completely, depending on the customers.

What was our ROI?

The solution is worth considering because you don't need one person solely for administration. You can set up Kaspersky for trusted sites or Active Directory, which replaces a full-time administrator. Handling it is easy, but it might seem complex for a regular administrator dealing with customer support and other tasks.

What's my experience with pricing, setup cost, and licensing?

The pricing is good. It has a monthly subscription.

I rate the product’s pricing a six out of ten, where one is cheap, and ten is expensive.

What other advice do I have?

I rate Kaspersky’s ease of management a ten out of ten.

Kaspersky Endpoint Security for Business offers a distinct advantage regarding reports and data protection. For instance, we opt for active tools if a customer uses multiple security vendors. Transitioning to Kaspersky might require removing or replacing existing solutions, which can be costly.

Overall, I rate the solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Server Adminstrator at OPJU
Real User
Offers advanced protection features, is easy to use, and saves us time
Pros and Cons
  • "The policies, protection, and ease of use are the most valuable features of Trend Micro Apex One."
  • "When I create and implement a new policy , it takes a couple of hours to apply to the devices."

What is our primary use case?

We use Trend Micro Apex One for our organization to provide security between departments.

It was implemented to help with all the policies regarding our migration.

How has it helped my organization?

Trend Micro Apex One does a good job defending endpoints against threats such as malware, ransomware, and malicious scripts.

It's advanced protection features can adapt to safeguard against unforeseen and cleverly disguised new threats. This is particularly crucial in the education sector, where our staff and students frequently visit research websites that may harbor potential security risks.

Apex One can detect ransomware with runtime machine-learning capabilities. This is useful for us.

Apex One provides us with a single console for cross-layered detection, threat hunting, and investigation.

The single console provides end-to-end visibility into the entire IT security environment.

A single console streamlines our response times, allowing us to save up to two hours. Previously, investigating issues required navigating multiple portals, which was time-consuming.

It is easy to learn and use.

The main benefit is the protection of our devices and systems.

We have not received any viruses or malware since implemention.

Apex One has helped reduce our administrative overhead.

What is most valuable?

The policies, protection, and ease of use are the most valuable features of Trend Micro Apex One.

What needs improvement?

When I create and implement a new policy, it takes a couple of hours to apply to the devices.

I would like the ability to customize the report notifications and who they are sent to.

For how long have I used the solution?

I have been using Trend Micro Apex One for almost three years.

What do I think about the stability of the solution?

Trend Micro Apex One is stable.

What do I think about the scalability of the solution?

It is easily scalable.

How are customer service and support?

The technical support is good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously used Symantec. 

What other advice do I have?

I would rate Trend Micro Apex One 9 out of 10.

We have 2 administrators for Apex One with 600 endpoints deployed across multiple departments in one location.

Maintaining Apex One is easy.

Trend Micro Apex One is a user-friendly solution with great features and I recommend it to others.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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