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We use the solution for customized solutions for each customer and for small and large companies. I recommend Luigi's Box in search results. In the results, you can set what should actually be displayed for the orders (parameters, attributes, tags...). It's nice because they work based on feeds or API connections. All you have to do is put the script on the website, and the sale can start.

From the search results, we continued to the recommended products. We could also incorporate forced manual products. We have also set up filters in the search results, and I think we have a lot more to come.

The search absolutely did not work for us. We have thousands of products, and we needed to add relevant products to the carousels for all of
them. Luigi's Box solved our search and recommended products for
carousels. Our products are also really diverse. Everything cannot be done
automatically, and manual intervention is required. Technical support will typically resolve this within four hours.

• Return on Investment was noted within two months.
• We witnessed an ROI of +4%

The most valuable aspects for us were:

• Search (it solved our problems)
• Carousels (they solved automatization)
• Support (has a maximum turnaround of eight hours)

Luigi's Box is an excellent tool that solves our problems with the search and recommended products in the carousels.

The personalization is great. Luigi's Box improved the customer experience with personalized search results. Our search can customize results based on previous customer interactions, browsing history, or purchases. This makes search results more accurate and leads customers to the products they want faster and more conveniently.

We'd like to see the following adjustments:

• A focus on the client's products
• Luigi's Box should gradually apply manual input to automation
• Not all e-shops are the same, and they should differentiate more

Our products are really diverse. Not everything can be done automatically, and manual intervention is required. However, support will solve everything.

I'm looking forward to the product's AI implementation.

Luigi's Box should also focus on the possibility of finding out more information about the user before he comes to the website.

Otherwise, it's a nice product as it is, and I probably wouldn't make any major changes.

I've used the solution for four years.

The solution is stable 99% of the time.

This is a top solution for scalability.

Technical support is responsive and does answer within a maximum of eight hours.

Positive

We did not use a different solution. 

The initial setup was easy.

Both the web development team and Luigi's Box team managed the implementation. 

We witnessed an ROI of about 4%.

There's a focus on analysis and communication with the web developer.

We did not look into other options. 

This e-commerce search tool has significantly enhanced our online shop's search capabilities compared to the basic search function we previously utilized. We have observed noticeable improvements in our search results since its implementation. 

The tool also offers a product recommendation feature, which we plan to explore soon. Implementing the tool was straightforward, primarily due to its compatibility with an XML feed containing all the necessary product information. 

Although using the XML feed proved efficient, for those with the available time and resources, I would recommend implementing the tool through its API to enable real-time data integration. This could potentially offer even greater accuracy and customer satisfaction by reflecting up-to-date inventory and information.

Luigi's Box has been a valuable asset to our organization, particularly in enhancing the search experience for our customers. 

Prior to integrating Luigi's Box, our e-shop's basic search functionality often failed to meet user expectations, leading to frustration and a higher bounce rate. Since implementing Luigi's Box, we've noticed a marked improvement in search accuracy and relevance. This has translated into a more satisfying browsing experience for users, who can now find the products they're looking for more quickly and with less effort. 

Additionally, the improved search functionality has led to increased engagement and potentially higher sales, as customers are more likely to make purchases when they can easily find what they want. 

The tool's analytics capabilities also provide us with valuable insights into user search behavior, allowing us to further refine and optimize our product offerings and search algorithms. 

The most valuable feature of Luigi's Box that we have found is its smart search capability, which leverages data to enhance the user experience. This feature utilizes advanced algorithms to analyze user queries and search behavior, enabling it to deliver highly relevant and accurate search results. What makes this feature particularly impactful is its ability to learn and adapt over time. As more data is gathered, Luigi's Box improves its understanding of customer preferences and trends, thereby refining the search results further.

This smart search capability significantly reduces the time customers spend searching for products, as it anticipates their needs and suggests the most pertinent results. This not only enhances the user experience but also increases the likelihood of conversions, as customers are more satisfied and find what they need quickly. Additionally, by ensuring that users are presented with products they are likely to be interested in, Luigi's Box helps in upselling and cross-selling, thereby potentially increasing the average order value.

More robust guidelines on optimization techniques would be highly valuable. These could be tailored recommendations based on our specific data and user interactions, suggesting adjustments in search algorithms, UX improvements, or even product metadata enhancements.

These improvements and features would not only enhance the usability of Luigi’s Box but also empower businesses to make data-driven decisions that could lead to a more refined search experience and, ultimately, higher customer satisfaction and conversion rates.

I've used the solution for three years.

The stability is good.

The scalability is good.

We have had a good experience with support. They are professional and nice.

Positive

We have not used a different solution previously.

The initial setup is straightforward.

We handled the initial setup in-house.

In terms of ROI, I can't speak to exact numbers, however, there is a definite breakeven.

The product offers good value and fast implementation.

We did look at other options. However, I don't remember the names.