LeadSquared is our central CRM system, in which leads from across platforms are captured and stored. It's our central system for calling and collecting leads.
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LeadSquared is our central CRM system, in which leads from across platforms are captured and stored. It's our central system for calling and collecting leads.
The most valuable feature of LeadSquared is the customization. Since it's a frugal organization, the tool can be customized to my requirements.
The solution’s UI could be more user-friendly.
I have been using LeadSquared for four years.
LeadSquared is a very stable solution.
I rate the solution’s stability an eight out of ten.
More than 500 users use LeadSquared in our organization.
I rate the solution an eight out of ten for scalability.
I have previously used Salesforce. LeadSquared is cost-effective as compared to Salesforce.
The solution's initial setup is straightforward and not so complicated.
We were able to set up the solution within a month.
We are continuing to use the solution and driving value out of it. With LeadSquared, we have a central view of all customers, and we are able to market them better.
Since we use the enterprise solution, a lot of costs are involved. However, we use it because it helps us with our use case. We have an annual renewable license for LeadSquared.
The solution’s integration capabilities are very good. Recommending the solution to other users depends on the organization's budget and future aspirations. It also depends on how the organization wants to integrate the solution with the marketing cloud and its technology stack. I would recommend LeadSquared to a small organization that doesn't have an infrastructure in place.
Overall, I rate the solution a seven out of ten.
We can store our leads and track the sales. We can store objects like contacts, opportunities, and accounts in our Salesforce database. It will help to close deals faster. Suppose a contact is interested in purchasing something. That information is stored in the Salesforce database, and you can track the current level of contact.
For example, before they sign the deal, the contact wants some discount. You can see this data, know the sales process, and close the deal easily. One advantage of the solution is that it helps to improve our sales.
The most valuable features of the solution are reporting and dashboards. You can easily compare how many products were sold last year and this year.
The solution's scalability has some limitations.
Salesforce Sales Cloud is a stable solution.
The solution's scalability has some limitations. If you want to add more users, you need to purchase or subscribe to the advanced version. Some big organizations purchase an unlimited edition, which allows more than 1,000 users. Only a few people can use the basic version.
The technical support team is available 24/7, and I am satisfied with the technical support for the solution.
I would recommend the solution to other users.
Overall, I rate the solution a nine out of ten.