We use it for our payroll system. We have use cases around the recruitment system with PeopleStrong itself. So, it is one additional service of PeopleStrong.
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We use it for our payroll system. We have use cases around the recruitment system with PeopleStrong itself. So, it is one additional service of PeopleStrong.
I like that it is simple and easy to access. Its interface is quite user-friendly.
It has the capability of reporting. We, as a business team, found it good. In fact, we migrated to PeopleStrong essentially because of its reporting feature.
Moreover, PeopleStrong's mobile app and platform accessibility are good. The only thing is that it doesn't have API integration. If we want to integrate a feature within our app, okay, that part of the capability is not there. Otherwise, it works as a standalone app or a mobile app. That's fine, that's good. It has all the features.
PeopleStrong is good. The only thing is that they have complete SaaS-based solutions.
But sometimes, we feel that we should have an API-based integration aspect. This does not exist right now because we have a separate portal for PeopleStrong. They have been logged in via SSO. But if we want to integrate it via API in the current people system, that feature is not available right now.
It is a stable product. We are an old customer of PeopleStrong. So, it has been stable for us.
We have around 10,000+ employees.
The customer service and support are good. We had some contracts to clear. Based on that, you can add emergency support – all of which you must pay for.
So, if you need some sort of emergency support, then you have to pay. For 24/7 support, then you have to pay.
So, based on the service you expect, it's the same with every vendor, wherever you interact. So this is standard, the support is standard.
Positive
The initial setup is easy. The interface is quite comfortable. The only point is that the API-based integration is not there.
The pricing is reasonable.
Overall, I would rate it an eight out of ten.
I would recommend using it for other businesses. It is a simple, reasonable, and user-friendly tool. The good thing is that because our organization is India-based, the data center and engineering are also managed in India. So, the security front is also meeting compliance. Security, easy to use, and cost-wise reasonable – these are all good reasons.
I use SAP SuccessFactors for recruitment and performance management.
The tool is easy to use for performance management. We haven't experienced any issues with SAP SuccessFactors for performance management, which is great. However, since we're still learning to use it fully, we might not utilize all its available features yet.
One of the features of SAP SuccessFactors that we find most beneficial for managing our workforce is its document recording capability. It's essential because applicants can store all their documents in one place when applying for jobs. This facilitates easy monitoring of application statuses and tracking their progress. It is easy to search and find what you are looking for.
We encountered challenges with the tool's integration with third-party applications and deployments.
I have been working with the product since 2018.
SAP SuccessFactors is stable.
We don't get SAP support for the product.
Neutral
The tool's deployment took a couple of weeks to complete.
The solution's maintenance is handled by our partner.
We don't utilize even half of the licenses because not everyone uses them. With SAP SuccessFactors, though, we're now conducting all our performance evaluations within the system, so I suppose we're making better use of those licenses. As for SAP for employee services and internal benefits processing, we do have licenses for those but don't utilize them.
From my perspective, SAP SuccessFactors has a lot of potential. Honestly, if fully utilized, it could be quite impactful. So, if we were to use it fully, I would rate it a seven or eight out of ten. I would enjoy using SAP SuccessFactors, especially considering our plans to transition everything from onboarding to offboarding onto the platform.