Share your experience using WebLinc

The solution is useful in the area of e-commerce.

E-commerce is a tough area. E-commerce platforms improve over a period of time. I only like the fact that the product has improved over time.

The hardware requirements of the tool should be made better, as it is a solution that is very heavy on the servers, and it makes it expensive to host many servers.

I have been using Adobe Commerce for twelve years. My company operates as a reseller and implementer partner of Adobe Commerce.

Stability-wise, I rate the solution an eight out of ten. The product does have some issues related to bugs from time to time, but Adobe offers an upgrade to the solution's version.

Scalability-wise, I rate the solution a seven to eight out of ten. The product is scalable, but you need to have knowledge on how to do it.

My company's clients who use the product consist of small, medium, and large enterprises.

The support services offered by Adobe are slow. The solution's support team does not consist of very knowledgeable or experienced people. My company's technical team has more knowledge than the support team of Adobe. Sometimes, it takes weeks for Adobe to provide a solution to our company's issues. I rate the technical support a two out of ten.

Negative

I rate the initial setup phase an eight and a half on a scale of one to ten, where one is difficult and ten is easy.

The solution is deployed on an on-premises and the cloud model. The product is available with an on-premises licence but you don't need to deploy it locally and would prefer to get it deployed on the cloud. Adobe also has a cloud version of the product. The on-premises version of the tool is hosted on cloud.

The solution can be deployed in a few minutes.

There is definitely a return on investment from the use of the product, especially depending on how users manage their e-commerce stores.

The product offers an open-source version, which is free. There are licensing options for Adobe Commerce's cloud version. Depending on what you want from the product, the solution can be available for free. Compared to SAP and Salesforce, Adobe Commerce is cheap, but compared to some other products, it may be expensive. The product offers a free version to users.

The customization capabilities of Adobe Commerce are great. You can customize it however you like.

Live Search is a service from Adobe Commerce that I found to be the most useful, along with some other third-party extensions and other recommended tools by Adobe. The lightweight developments by frontend teams in Adobe Commerce are also useful.

I recommend the product to those who plan to use it. I feel that it is a highly adaptive solution.

Users can customize the product, and it can be made available for free. It is not a very expensive tool, but it offers premium services and is robust. The product offers a lot more than what users need. The product offers stability.

I rate the tool a nine out of ten.

I am actually getting a website developed on HCL Digital Commerce.

I haven't reached a state where I can say that I like some features of the product. I am actually frustrated with the solution.

I have been trying to put together a website for the last year and a half, and I have been facing some problems because the tool is unable to integrate properly with my ERP product. It is difficult to find coders for HCL Digital Commerce who can do a good job within a reasonable amount of time.

I think the development curve of the tool is just too long, and there aren't enough good coders, while whoever is available takes a lot of time.

The tool has a really rigid structure, so it is not something that has the simplicity to adapt to newer environments in a fast manner. If you try to tell HCL Digital Commerce that you need front-end integration, which is a standard practice right now, HCL will take a lot of time as a lot of things are not available as an out-of-the-box feature. You have to spend more time and money to get things developed in HCL Digital Commerce, which I believe causes challenges for users, especially in an Indian scenario where the tool has a primary market.

have been using HCL Digital Commerce for a year and a half. I am a customer of the tool.

I haven't faced any issues with the product's stability. My business hasn't taken off with HCL Digital Commerce's help.

With the product's initial setup phase, I am still trying to get things in place, and in general, it has been a struggle from the very beginning.

I believe that HCL Digital Commerce is one of the most expensive products on the market. I am yet to get a quote on Adobe Commerce's price. Compared to the other platforms available in the market, HCL Digital Commerce is very expensive.

I have a fair idea about Magento's price since it was available as an open source platform. Magento's cost used to be about 30 percent of the cost of what I pay for HCL, but I don't know its new cost after it became known as Adobe Commerce.

As I was facing some challenges with HCL Digital Commerce, my vendor suggested I move to Adobe Commerce. My vendor's suggestions are the reason why I was trying to weigh the pros and cons between HCL Digital Commerce and Adobe Commerce.

One of the vendors with whom I am in touch suggested that my company should plan to switch from HCL Digital Commerce to Magento.

I am looking for a product that offers simplicity. I am a business person whose core competency is in areas other than IT. E-commerce is supposed to be another channel for me and HCL Digital Commerce shouldn't take away all the time and energy from my core business so that I can just set it up.

I won't recommend the product to those who plan to use it.

I would suggest that HCL go closer to customers and give a more direct and frank presentation when they are initially setting up the tool. HCL should also explain the technical nuances before a person decides to really buy a product. At this moment, I feel that I was mis-sold a product by HCL.

I rate the tool a one out of ten.