We use Catchpoint to monitor our websites in real-time. It helps us keep track of various metrics.
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We use Catchpoint to monitor our websites in real-time. It helps us keep track of various metrics.
Catchpoint is very flexible and also provides logs for troubleshooting purposes. It helps us fix issues within the SLAs signed with the end users. The tool is easy to learn.
It would be great if Catchpoint could incorporate its alerting system instead of relying on separate tools like ServiceNow.
I have been using the product for a year.
I haven't encountered any issues with the product.
My company has 50 users.
I haven't contacted the tool's support team yet.
The solution is worth its money.
The product is flexible and good. We receive alerts through various channels like CRM, and directly from Catchpoint and Sumo Logic. These alerts prompt us to investigate and troubleshoot issues in real-time on our production servers. I rate it an eight out of ten for its flexibility.
Our primary use case for the solution is for end vision monitoring with an endpoint solution. We also use them to create network status while focusing on the synthetic solution because of digital monitoring. Catchpoint provides a great amount of information, and customers want budgets, so they spend less on cheaper products. Catchpoint has a better chance to increase its market, but they have been focusing on the synthetic force because there is a clear advantage and digital monitoring. We deploy the solution on-premises.
Catchpoint tries to cover the full stack of other computers. However, it is not a good idea because many computers can check the complete spec monitoring, like Datadog, New Relic and Dynatrace. Hence, Catchpoint can be improved by focusing solely on network monitoring.
Additionally, for the old process, we provided a base point that is not cheap compared to a more affordable version like pin down. So further improvements can be made by assessing their strategy and improving brand marketing for the latest version of Catchpoint because many customers are unaware of it.
We have been using Catchpoint for over four years.
I rate the stability a nine out of ten.
I rate the scalability an eight out of ten.
We get customer service and support from our vendors.
We implement it with a vendor team.
I rate the price a two out of ten, where one is a high price and ten is a low price.
I rate the solution a six out of ten. The solution is good but can be improved by focusing solely on network monitoring and improving its marketing strategy to strengthen consumer awareness of the solution.