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Chris Childerhose - PeerSpot reviewer
Lead Infrastructure Architect at ThinkON
Real User
ExpertTop 5
The deduplication and compression are the most valuable, and the processing capabilities (version DD670) could be improved

What is our primary use case?

The Data Domain serves as our primary backup device used with Veeam. It is used for all service backups and restores.

How has it helped my organization?

This allows our organization to send more data to this device compared to others. It also allows us a fast recovery of files or Virtual Machines if needed being on-premise.

What is most valuable?

I would rate it at 5/5 as the deduplication and compression of the device for backups are outstanding. We have about 55TB of total space in the Data Domain which we send Veeam backups to, and we have sent over 200TB to the array.

The Deduplication and Compression are the most valuable as they allow us to back up a lot more data to the device knowing it will compress it well.

What needs improvement?

The processing capabilities I believe could be improved, however, we have an older unit DD670 and newer units may have already improved upon this.

For how long have I used the solution?

I have been using the solution for more than five years.

What do I think about the stability of the solution?

We had no issues with stability.

What do I think about the scalability of the solution?

No issues were encountered as we added a second shelf of disks without bringing the head unit down.

How are customer service and support?

Customer Service:

Customer service for this unit is top notch and they are fast to get back to you with a Support issue.

Technical Support:

Technical Support is also top notch and are quick to respond to queries or tickets.

How would you rate customer service and support?

Positive

How was the initial setup?

I was not involved in the initial setup of the array.

What about the implementation team?

It was implemented through a vendor as well as in-house personnel.

What was our ROI?

It has been very good especially with the expansion shelf added.

What other advice do I have?

Review the newer versions of the device and evaluate them if possible. You will get great benefits for backups.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Ramy Adly - PeerSpot reviewer
HPC & Cloud systems administrator at Brightskies
Real User
Top 5Leaderboard
A stable solution for data storage with professional support
Pros and Cons
  • "The solution is very stable and reliable"

    What is our primary use case?

    We use the solution as a home directory for our HPC cluster. The users store important and reliable data on it. We are not using it for IO-intensive operations but as a reliable storage.

    What is most valuable?

    The solution is very stable and reliable. We guarantee our users' snapshots and the long life of data. Also, the support is professional and nice. It is simple and powerful.

    What needs improvement?

    As a company, NetApp may consider working with ARL systems.

    For how long have I used the solution?

    I have been using NetApp FAS Series for around five years.

    What do I think about the stability of the solution?

    The product is stable.

    What do I think about the scalability of the solution?

    The solution is scalable to some extent.

    We have 400 nodes in one cluster and 1400 nodes in another cluster. Around 800-900 users are using the solution.

    How are customer service and support?

    The support is professional. They provide answers in a very short period.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    We've used Dell solutions. NetApp is easier and simpler to manage. It's more reliable and stable. The basic features work more consistently on the NetApp website.

    How was the initial setup?

    The initial setup is easy.

    What other advice do I have?

    The tool is very easy to maintain. Even for desk sales, they have some automatic workflow to send an RMA, place the desk and ship a new one.

    Overall, I rate the solution an eight out of ten.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
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