We use it for our payroll system. We have use cases around the recruitment system with PeopleStrong itself. So, it is one additional service of PeopleStrong.
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We use it for our payroll system. We have use cases around the recruitment system with PeopleStrong itself. So, it is one additional service of PeopleStrong.
I like that it is simple and easy to access. Its interface is quite user-friendly.
It has the capability of reporting. We, as a business team, found it good. In fact, we migrated to PeopleStrong essentially because of its reporting feature.
Moreover, PeopleStrong's mobile app and platform accessibility are good. The only thing is that it doesn't have API integration. If we want to integrate a feature within our app, okay, that part of the capability is not there. Otherwise, it works as a standalone app or a mobile app. That's fine, that's good. It has all the features.
PeopleStrong is good. The only thing is that they have complete SaaS-based solutions.
But sometimes, we feel that we should have an API-based integration aspect. This does not exist right now because we have a separate portal for PeopleStrong. They have been logged in via SSO. But if we want to integrate it via API in the current people system, that feature is not available right now.
It is a stable product. We are an old customer of PeopleStrong. So, it has been stable for us.
We have around 10,000+ employees.
The customer service and support are good. We had some contracts to clear. Based on that, you can add emergency support – all of which you must pay for.
So, if you need some sort of emergency support, then you have to pay. For 24/7 support, then you have to pay.
So, based on the service you expect, it's the same with every vendor, wherever you interact. So this is standard, the support is standard.
Positive
The initial setup is easy. The interface is quite comfortable. The only point is that the API-based integration is not there.
The pricing is reasonable.
Overall, I would rate it an eight out of ten.
I would recommend using it for other businesses. It is a simple, reasonable, and user-friendly tool. The good thing is that because our organization is India-based, the data center and engineering are also managed in India. So, the security front is also meeting compliance. Security, easy to use, and cost-wise reasonable – these are all good reasons.
We use the product in our everyday HR functions. I use it to verify salaries or employment dates, examine transactions submitted by my team, check recruitment postings, and ensure the implementation of performance reviews.
I use the reporting feature occasionally to check for potential improvements in timesheets. We have integrated it with Power BI.
The product is not intuitive, and finding the right candidate can be arduous.
I have been using the product for four and a half years.
I rate the tool's stability a nine out of ten.
I rate PeopleSoft's scalability a seven out of ten. My institution has several thousand users here. I don't have the exact number of those with the same access as me, but in our unit alone, there are probably around 20 people connected to HR with similar access. University-wide, though, we're looking at several thousand users utilizing the software.
We have our technical team to resolve the issues.
The major difference I've noticed between PeopleSoft and other systems I've used lies in its intuitiveness and user-friendliness. Over my four and a half years of using PeopleSoft, I've become more accustomed to navigating it, but for new users, it can still pose a challenge compared to other systems.
I rate the overall product a seven out of ten.