We performed a comparison between GoToMyPC and TeamViewer based on real PeerSpot user reviews.
Find out in this report how the two Remote Access solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I can do anything from a remote desktop as if I were sitting at my own PC."
"The installation is almost instant."
"The solution is very quick to set up."
"The technical support is good."
"This solution has allowed us to have a highly flexible remote access solution in DR/BC situations."
"The solution is a very good tool for monitoring and for remote access. Anyone is able to use it, it is simple to use."
"Ease of use was the number-one thing. It's an industry leader for ease of use, specifically on the client-side, which is the absolutely critical thing. If I want to connect to somebody, how easily can I — without seeing their computer — walk them through the steps to install it to a point where I can key in the code and help them resolve their situation?... TeamViewer is just a dead-solid, easy answer."
"TeamViewer allows us to do multiple controllers on a Host, which is great. We have a lot of Macs in our organization, and TeamViewer being cross-platform is a good thing."
"TeamViewer is fast and easy to manipulate."
"TeamViewer has a lot of options for deploying the Hosts, where you can mass deploy them very easily, and you can pre-configure them."
"TeamViewer is useful for accessing data and systems remotely. Using this application, I can access other computers using an ID number that I provide to the users whose laptop I would like to access."
"The most valuable feature of TeamViewer is the ability to remote control a computer system. Overall it is a complete solution."
"I recommend it as a solution for remote disk users."
"Integration could be improved. I'd prefer if the solution could integrate with our support and report tools as well as our timesheet reporting."
"The pricing has tripled in a small amount of time and there is not three times better service."
"If the PC is hung then it requires a reboot."
"The file transfer functionality crashes sometimes."
"It would be useful if the solution could facilitate more than one remote user accessing my desktop at a time."
"It's not the program itself that's an issue, but there is a need for some better documentation on how to use the web portal Management Console. That seems to be a bit lacking in directions, if you aren't paying attention and you don't know what to do. Better documentation would make it a little bit easier to set things up in different groups and share groups between people."
"TeamViewer is publicly available and anyone can use it. This is the reason that many organizations do not permit the use of this solution. It is not considered to be secure enough."
"If they could figure out a little better solution for the iOS stuff other than just a screen share, even though it's an Apple thing, and Apple doesn't like to give up control of their devices. If they ever got to that point, and I could manipulate an iPad or iPhone, that would be awesome. Since we have a bunch of iPad users who are struggling with doing different things, it would be nice to be able to just jump on and actually show them, "Here, do this, this, and this." Similar to what we do with the laptops, e.g. for training."
"Sometimes it lags."
"I would like to see TeamViewer support multiple platforms."
"I don’t see any areas where improvement is needed."
Earn 20 points
GoToMyPC is ranked 24th in Remote Access while TeamViewer is ranked 1st in Remote Access with 85 reviews. GoToMyPC is rated 9.0, while TeamViewer is rated 8.6. The top reviewer of GoToMyPC writes "Accessing multiple PCs from remote locations is easy and reliable with this solution". On the other hand, the top reviewer of TeamViewer writes "Solid cross-platform remote control, but with kludgy central management and some serious feature issues on macOS". GoToMyPC is most compared with Microsoft Remote Desktop Services, GoToAssist, VNC Connect, LogMeIn Pro and LogMeIn Rescue, whereas TeamViewer is most compared with TeamViewer Tensor, Microsoft Remote Desktop Services, Parallels Access, ISL Online and Skype for Business. See our GoToMyPC vs. TeamViewer report.
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