Qualys VMDR vs ServiceNow Discovery comparison

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1,215 views|972 comparisons
93% willing to recommend
ServiceNow Logo
799 views|367 comparisons
97% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Qualys VMDR and ServiceNow Discovery based on real PeerSpot user reviews.

Find out in this report how the two IT Asset Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Qualys VMDR vs. ServiceNow Discovery Report (Updated: May 2024).
771,157 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"This is one of the best products I have worked with so far. I like the power of Qualys, and it's a better solution because you can scan a compact file, a BIT file, or batch files. The product already knows what's happening inside, and you don't need to expand the package. Tenable will do the same thing, but you need to have a package issuance claim. With Qualys, we can immediately understand the file, even a compact file. If there's some kind of discovery or incident, you will know what happened in the environment.""The most valuable feature is the ability to run different capabilities with the same agent. With only one agent, we can have EDR, vulnerability management, compliance and some basic SaaS security capabilities.""The integrations for this solution are very good. I use a different product for virtual patching of vulnerabilities and Qualys integrates well with that product.""I like Qualys because it is a very complete product, more so than Tenable.""The vulnerability management feature is what I used the most. It is a good SaaS product. It is easy to use. It has a nice UI where you can see all the assets and vulnerabilities.""Monitors workstations and servers for vulnerabilities and creates reports.""The most valuable feature is that this solution is very lightweight.""Qualys VM's best feature is vulnerability management."

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"I like ServiceNow Discovery's overall structure and the way data comes in without creating a different dashboard or interface.""The initial setup is pretty straightforward.""It's pretty robust, and it's agentless for the most part. So, you don't need to deploy agents, which makes it a lot easier to stand up.""It does a good job of collecting the data that's necessary for data centers, and IT's operations.""The most valuable asset is relationship building because the solution discovers and builds auto relationships in a way that makes cleanup very easy.""The initial setup is pretty easy.""It is a stable solution...The initial setup of the product is straightforward.""The product provides great scalability features."

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Cons
"Make some minimal dashboard improvements.""I would like to have CSPM, a continuous scan-like cloud added to the solution.""The only improvement I can think of is on the implementation side. At times it is a bit slow.""It is a struggle to be able to pull our report and to be able to do onboarding using automated tools.""Qualys VM's scanner doesn't pick up every vulnerability, so we have to use multiple scanners to cover that gap.""I do not like that all of the data is stored on the cloud.""I would like to see this solution more developed and competitive in the Cloud space.""We are moving away from Qualys to Defender ATP because I find that Defender ATP is much better at prioritizing the vulnerabilities that I should be looking at."

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"The solution is too high priced.""The product should improve its customer interface, web interface, and front end. I would like to see the integration of keyboard chat with the solution.""The solution needs to improve the cost of the solution. There are a few different solutions and they do act the same and have the same types of capabilities, however, the cost is quite high.""On the Software Asset Management part of it, I expect additional reconciliation and Discovery features there.""The service mapping component is less developed than it is in other solutions, and is in need of improvement.""The solution should improve the classes of discovery assets to disregard more junk data.""The manual pattern-matching process is not only time-consuming but also presents challenges during system upgrades, demanding revisits to ensure compatibility.""Whenever you try to discover something with the solution, you get errors that are not descriptive enough."

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Pricing and Cost Advice
  • "Usually every implementation is different and the quote is in function of number of assets."
  • "When you want to cover yourself for scalability, you will be charged for the number you place on the scan itself."
  • "It is more expensive than other products on the market."
  • "They have recently changed the pricing model, which is now better than it was before."
  • "It is different for every company, but for us, it's every three years."
  • "Qualys is cheaper and more affordable than other solutions."
  • "The pricing and licensing for Qualys could be improved."
  • "The license is on a yearly basis."
  • More Qualys VMDR Pricing and Cost Advice →

  • "This solution is a paid option within the ServiceNow framework."
  • "It's a bit expensive compared to other products in the market, but it's worth the money you pay because it's far advanced in terms of features, automation, and capabilities compared to other products."
  • "There is a subscription for ServiceNow Discovery. It's expensive, but I think it's one of the best solutions on the market, so it's worth it."
  • "The price could be better. It's a bit on the pricey side."
  • "It is an expensive product with a price that depends on the models that you wish to purchase."
  • "It costs a lot. It is probably close to over a hundred thousand. It's an expensive platform, but you can't compare ServiceNow's Discovery functionality to other discovery tools. It's not an apples-to-apples comparison of ServiceNow to a configuration management tool to an asset management tool because it does those things, but it's not those things."
  • "You need a subscription to ServiceNow Discovery, so you can use its features. You can also use specific plugins with the tool, and some of the plugins are free. I don't have information on how much my company pays for the subscription to ServiceNow Discovery."
  • "The solution is very expensive."
  • More ServiceNow Discovery Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Qualys VM is used for vulnerability scans for the internet and applications using application exchange. There are many applications. We also use the solution for asset management per team, and the… more »
    Top Answer:I like that we have many scanners and channels that don't overload. It helps us scan and track easily. Also, the tagging system is good for tagging. We can still use QualysAgent task ID tools even if… more »
    Top Answer:We have an annual contract for Qualys VMDR. I believe it's for either two years or five years.
    Top Answer:The product provides great scalability features.
    Top Answer:Though I am not much involved in the pricing part, I know that it is a bit costly. As per a general discussion I had with the stakeholders, I figured out that it is a costly tool. There is a need to… more »
    Top Answer:On the patent side, my company faced some issues with ServiceNow Discovery. In the subsequent releases of the product, ServiceNow promptly addressed the patent-related issues in the tool. More… more »
    Ranking
    4th
    out of 49 in IT Asset Management
    Views
    1,215
    Comparisons
    972
    Reviews
    27
    Average Words per Review
    426
    Rating
    8.0
    7th
    out of 49 in IT Asset Management
    Views
    799
    Comparisons
    367
    Reviews
    26
    Average Words per Review
    614
    Rating
    8.1
    Comparisons
    Also Known As
    Qualys VM, QualysGuard VM, Qualys Asset Inventory, Qualys Container Security, Qualys Virtual Scanner Appliance
    Learn More
    ServiceNow
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    Overview

    Vulnerability Management, Detection, and Response (VMDR) is a cornerstone product of the Qualys TruRisk Platform and a global leader in the enterprise-grade vulnerability management (VM) vendor space. With VMDR, enterprises are empowered with visibility and insight into cyber risk exposure - making it easy to prioritize vulnerabilities, assets, or groups of assets based on business risk. Security teams can take action to mitigate risk, helping the business measure their actual risk exposure over time. 

    Qualys VMDR offers an all-inclusive risk-based vulnerability management solution to prioritize vulnerabilities and assets based on risk and business criticality. VMDR seamlessly integrates with configuration management databases (CMDB), Qualys Patch Management, Custom Assessment and Remediation (CAR), Qualys TotalCloud and other Qualys and non-Qualys solutions to facilitate vulnerability detection and remediation across the entire enterprise.

    With VMDR, users are empowered with actionable risk insights that translate vulnerabilities and exploits into optimized remediation actions based on business impact. Qualys customers can now aggregate and orchestrate data from the Qualys Threat Library, 25+ threat intelligence feeds, and third-party security and IT solutions, empowering organizations to measure, communicate, and eliminate risk across on-premises, hybrid, and cloud environments.

    ServiceNow Discovery finds applications and devices on your network, and then updates the CMDB with the information it finds. Discovery is available as a separate subscription from the rest of the Now Platform.

    Sample Customers
    Agrokor Group, American Specialty Health, American State Bank, Arval, Life:), Axway, Bank of the West, Blueport Commerce, BSkyB, Brinks, CaixaBank, Cartagena, Catholic Health System, CEC Bank, Cegedim, CIGNA, Clickability, Colby-Sawyer College, Commercial Bank of Dubai, University of Utah, eBay Inc., ING Singapore, National Theatre, OTP Bank, Sodexo, WebEx
    York, National Grid, DXC Technology, experian, BEACHBODY
    Top Industries
    REVIEWERS
    Financial Services Firm19%
    Comms Service Provider15%
    Manufacturing Company15%
    Transportation Company11%
    VISITORS READING REVIEWS
    Educational Organization32%
    Computer Software Company11%
    Financial Services Firm11%
    Manufacturing Company6%
    REVIEWERS
    Financial Services Firm18%
    Computer Software Company18%
    Retailer12%
    Educational Organization12%
    VISITORS READING REVIEWS
    Computer Software Company15%
    Financial Services Firm15%
    Healthcare Company9%
    Manufacturing Company9%
    Company Size
    REVIEWERS
    Small Business19%
    Midsize Enterprise12%
    Large Enterprise69%
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise41%
    Large Enterprise44%
    REVIEWERS
    Small Business37%
    Midsize Enterprise13%
    Large Enterprise50%
    VISITORS READING REVIEWS
    Small Business14%
    Midsize Enterprise11%
    Large Enterprise75%
    Buyer's Guide
    Qualys VMDR vs. ServiceNow Discovery
    May 2024
    Find out what your peers are saying about Qualys VMDR vs. ServiceNow Discovery and other solutions. Updated: May 2024.
    771,157 professionals have used our research since 2012.

    Qualys VMDR is ranked 4th in IT Asset Management with 77 reviews while ServiceNow Discovery is ranked 7th in IT Asset Management with 37 reviews. Qualys VMDR is rated 8.2, while ServiceNow Discovery is rated 8.0. The top reviewer of Qualys VMDR writes "Good visibility but expensive and needs better support". On the other hand, the top reviewer of ServiceNow Discovery writes "Valuable relationship building that discovers and auto-builds to make cleanup easy". Qualys VMDR is most compared with Tenable Nessus, Tenable Security Center, Rapid7 InsightVM, Microsoft Defender Vulnerability Management and Tenable Vulnerability Management, whereas ServiceNow Discovery is most compared with Tanium, Microsoft Configuration Manager, Lansweeper, AWS Cloud Map and BMC Helix Discovery. See our Qualys VMDR vs. ServiceNow Discovery report.

    See our list of best IT Asset Management vendors.

    We monitor all IT Asset Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.