We performed a comparison between ServiceNow Discovery and Tanium based on real PeerSpot user reviews.
Find out in this report how the two Server Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature of ServiceNow Discovery is its performance."
"In the past, I found troubleshooting difficult in ServiceNow Discovery because I didn't have much exposure to the platform during that time, but then I explored some troubleshooting features, and I found that it wasn't that tough, so this is one of the qualities I like about ServiceNow Discovery. I also like that log reading in ServiceNow Discovery is much better than other tools. Another valuable feature of the tool is that you don't need to install many tools to deploy ITSM. You only need to subscribe to the modules to deploy the proper ITSM in your organization."
"The best part about ServiceNow Discovery is that it is included in the ServiceNow suite."
"The solution finds public cloud infrastructures globally and updates the integration management database, service catalogs, and asset management details."
"The most valuable feature is its integration with CMDB, as it collects all the data."
"Discovery enables us to get an accurate inventory that's updated daily. It eliminates human error and the need for people to update configuration changes manually. We have not implemented them yet but plan to set up alerts on CIs that are being audited to see if there are any changes."
"The process involving the original setup of the solution is excellent."
"We can find servers or services we were unaware of and stumble on vulnerabilities from those devices."
"The most valuable features of this solution are the consolidation of all historical data on device endpoints, security drivers, firmware, and Software version gaps."
"I like the tool's incident response and security patching."
"I'm not so familiar with the tool but I like the interaction of the console to the picture. Patching is the primary model I have been focusing on for the last couple of weeks. So I have created a proof of concept environment and have been checking the available features."
"The product is granular and can build complex roles compared to other EDR vendors."
"Tanium's most valuable features are patch management, inventory, and distribution software."
"For incident response tasks, all these tasks can get done in minutes with minimal disruption to the end-user."
"Tanium’s linear-chain architecture is valuable."
"I like the fact that you can create patching campaigns depending on the area of your network that you want to address first. I like the ability it has to make several campaigns that work in parallel."
"Its integration with legacy apps is one area for improvement. ServiceNow Discovery offers out-of-the-box reports, and though that's okay, allowing easier report customization would improve the solution."
"The product should improve its customer interface, web interface, and front end. I would like to see the integration of keyboard chat with the solution."
"Improvements are required with the scripts used to collect the information from servers."
"ServiceNow Discovery should improve its cloud capabilities."
"ServiceNow is very costly."
"Whenever you try to discover something with the solution, you get errors that are not descriptive enough."
"The solution is too high priced."
"ServiceNow Discovery could improve the interface. The navigation bar could improve. It would be helpful to have a landing page to go to find all the elements in one place."
"Tanium’s scalability could be improved."
"Tanium's limitations should be improved because although it is a great tool, it is limited to only a few classes during a session."
"We had some issues with the solution's OS upgrade."
"The most painful thing is the interface. It's a bit unclear sometimes."
"It is not really additional functions, or the features that are needed, rather the complexity would be reduced based on the number of modules required to put together a comprehensive operational security and risk compliance model."
"The solution lacks mobility."
"They could improve the UI."
"The main issues are the network connection because different customers have issues with their networks. It's difficult implementing this type of solution because the network is the main feature in the architecture for these types of solutions. Tanium could improve by creating some network optimization."
ServiceNow Discovery is ranked 3rd in Server Monitoring with 37 reviews while Tanium is ranked 11th in Server Monitoring with 15 reviews. ServiceNow Discovery is rated 8.0, while Tanium is rated 7.4. The top reviewer of ServiceNow Discovery writes "Valuable relationship building that discovers and auto-builds to make cleanup easy". On the other hand, the top reviewer of Tanium writes "Useful tool for vulnerability management and deploying applications, needing improvement in its OS upgrade". ServiceNow Discovery is most compared with Microsoft Configuration Manager, Lansweeper, AWS Cloud Map, ScienceLogic and SolarWinds Server and Application Monitor, whereas Tanium is most compared with CrowdStrike Falcon, Microsoft Defender for Endpoint, Microsoft Configuration Manager, Qualys VMDR and Tenable Security Center. See our ServiceNow Discovery vs. Tanium report.
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