Jira vs Microsoft Azure DevOps comparison

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Atlassian Logo
Read 265 Jira reviews
25,662 views|17,503 comparisons
91% willing to recommend
Microsoft Logo
23,820 views|18,257 comparisons
95% willing to recommend
Comparison Buyer's Guide
Executive Summary
Updated on Apr 19, 2022

We performed a comparison between Jira and Microsoft Azure Devops based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.

  • Ease of Deployment: While most Jira users find deployment to be straightforward, a handful of them express that the level of complexity varies. Users of Microsoft Azure Devops say deployment is easy and intuitive.
  • Features: Users find both Jira and Microsoft Azure Devops to have good stability and scalability.

    Jira users say the solution integrates well with other tools and is easy to use and implement. Reviewers would like to see a better way to capture metrics.

    Users of Microsoft Azure Devops like that it integrates well with other tools, and that it is customizable and fast. Reviewers mention the solution’s project management needs improvement and that they would like to see advanced API capabilities.
  • Pricing: Users of both solutions feel they are inexpensive.
  • Service and Support: Most users of both solutions relied on in-house tech teams for support when needed. However, the few users who did use the service and support found them to be helpful.

Comparison Results: Overall, users of both products seem to be satisfied with the solutions. Microsoft Azure Devops has slightly higher ratings because it is easy to deploy.

To learn more, read our detailed Jira vs. Microsoft Azure DevOps Report (Updated: May 2024).
770,141 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It's really smart how they connected third-party vendors into their own marketplace. You can create and add apps. Anybody can do it.""The most valuable feature of Jira is the integration with all the different Atlassian tools. They all integrate very easily.""The solution has been very stable overall.""The most valuable features of Jira are all the integrations with other systems. It's not the best in any specific area but it has lots of plug-ins and integrations.""I like that all of the team members on an agile team can use it. No one is in a separate application.""You can record your unit testing, regression testing, UATs, et cetera.""Scaling the product wouldn't be difficult.""The initial setup isn't too complicated."

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"Monitoring is most valuable.""One of the main features is the user interface is very good.""Azure Port is considered the most valuable feature.""The solution is good for everything, including end-to-end planning and its deployment and testing.""It is good for the purpose it is designed for. It is good for maintaining a repository of application code, creating pipelines for deploying the code, building the code, and deploying the code. It can be easily used by developers. There are no issues.""The product is easy to use...It is a stable solution.""It is a really easy way to define all of the features that you need to deliver. You can link those features to epics and break them down into user stories. You can also assign the user stories into sprints for doing your product improvement planning.""All of the features related to release management are very good."

More Microsoft Azure DevOps Pros →

Cons
"I would love to have more features to make nice documents, like Release Notes or a feature overview, right from JIRA.""It should have its own repository for test case creation, so that one does not have to resort to third-party tools and plugins.""The initial setup was a bit problematic in terms of getting access to Jira. That goes for a few users, including me.""Sometimes, we create the same bug with two or three different Jira tickets in my company, which leads to duplication, making it an area where improvements are required.""I am not sure if Jira can be integrated with our ERP. We have our ERP for the cost estimates or measurements. It would be nice if we can check or view a plan with the real cost. Currently, we have to do a double check of costs. It would be better to be able to integrate it with Jira.""They can maybe dumb down the directions for building the automation a little bit because to be able to build out the automation, I had to play around with it and learn what all the fields meant and what they were referencing. I don't have an IT background originally. My background is in biology, and I got into project management by chance. I am good at it, but I haven't really worked with coding languages. In terms of writing automation, it is easier for devs because they intuitively know what they're being asked, but as a PM who originally didn't have IT experience, it was a little bit daunting at first. It could also have an extra hierarchy to be able to allow tasks under stories. It could be the way it is set up at our organization, but currently, under stories, you can have sub-tasks, but you can't create a task. Being able to customize your hierarchy a little bit more would be beneficial because sometimes, the devs would say, "Well, here's a story, and now we need sub-tasks," but as we were building out the sub-tasks, sometimes we had to go a step lower to dig in a little bit more, and we couldn't do that.""They are not supporting in-house servers anymore and I think I've got until January to port this to something else.""Nowadays, many organizations are moving toward the Objectives and Key Results (OKR) framework, and this is something that Jira should be able to accommodate."

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"The user management in the solution could improve.""Microsoft Azure DevOps could improve by providing better integration with other tools. It is very easy to integrate with Azure, but when you need to integrate with other solutions, such as Amazon Web Services, is difficult.""In comparison to JIRA, I believe DevOps has very poor reporting and metrics support.""The tool was developed for Agile project methodology, but I've noticed that there has also been a try to incorporate what is typically done in MS Project, which is for more sequential Waterfall projects. The problem with that is that it is half-baked for Waterfall projects. If you're going to do it, then either go all the way and allow us to use the tool for both or don't do it at all.""I would like to see a bit more project tracking.""There is room for improvement on the UI side, especially with merge requests. If we compare Azure DevOps to GitLab when it comes to branches and PRs (pull requests), GitLab has a better interface.""When you compare with Jira, there is a lack of progress features.""Incorporating security tools directly into DevOps is crucial, as many existing DevOps solutions lack robust security features."

More Microsoft Azure DevOps Cons →

Pricing and Cost Advice
  • "It is very cheap if you forego the local instance and stick to the cloud."
  • "The licensing model is annoying. They nickel and dime you."
  • "It does not cost that much."
  • "Almost everybody uses JIRA nowadays because it is the most cost-effective solution."
  • "I understand JIRA is quite expensive."
  • "We feel that the product is a good value for the cost."
  • "Licensing is on a monthly basis, and it is based on what you use."
  • "To try this solution, use their cloud offering to get familiar. After that, it's in my view worth the money."
  • More Jira Pricing and Cost Advice →

  • "It's a good tool, quite rich, it has a lot of features, and quite a lot of analytical capabilities which are built on top of it so that you can see how your projects are going and all that stuff. It's a good tool."
  • "There is a licensing fee of $6/user per month."
  • "The price is cheaper than Jira and some of the other competing tools."
  • "It is the least expensive product in this class."
  • "I find that the pricing is good, and it is competitive with the other vendors in the market."
  • "Microsoft Azure DevOps is free for up to five users and allows you to track a maximum of three projects."
  • "It is a subscription model and I only pay for what I use."
  • "The price of this solution is fair."
  • More Microsoft Azure DevOps Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Hi Netanya Basically , it all depends on the use cases for your environment and the business needs. Hope the below data may be relevant to you for identifying your needs and deciding on the… more »
    Top Answer:Jira is a great centralized tool for just about everything, from local team management to keeping track of products and work logs. It is easy to implement and navigate, and it is stable and scalable… more »
    Top Answer:HP ALM and Jira can be easily integrated with the aid of a third-party Integration Solution To help you select the right integration approach and tool, you should first define your integration… more »
    Top Answer:TFS and Azure DevOps are different in many ways. TFS was designed for admins, and only offers incremental improvements. In addition, TFS seems complicated to use and I don’t think it has a very… more »
    Top Answer:We can track everything from the requirements stage to the production stage.
    Ranking
    Views
    25,662
    Comparisons
    17,503
    Reviews
    25
    Average Words per Review
    511
    Rating
    8.4
    Views
    23,820
    Comparisons
    18,257
    Reviews
    21
    Average Words per Review
    597
    Rating
    8.3
    Comparisons
    Also Known As
    Jira Software
    Azure DevOps, VSTS, Visual Studio Team Services, MS Azure DevOps
    Learn More
    Overview

    Jira is a powerful cloud- and subscription-based application lifecycle and issue management solution. It is designed to aid users both in project management and in resolving any issues that arise at any point in the software development process. It is especially concerned with easing the ability of developers to collaborate. 

    Jira Benefits

    Some of the ways that organizations can benefit by choosing to deploy Jira include:

    • DevOps lifecycle visibility and planning. Jira provides application developers with tools that enable them to track and visualize where they are in the development process. This means that a DevOps team can measure their progress at all times. Jira’s roadmapping feature also enables a DevOps team to work more efficiently by setting goals for their projects, keeping them on track. Additionally, they are able to track whether they are meeting the goals that they set for their projects.
    • Regular product updates. Atlassian is constantly updating Jira so that it is continuously evolving into an ever more powerful and user-friendly solution. Users can be sure that the product that they are using is always being tweaked so as to provide them with the best possible project management solution. 
    • Flexibility. Jira enables users to customize their workflows and dashboard so that the solution is operating in a way that best matches their needs. Jira can also integrate with more than 3,000 other applications and integrations. Organizations can use it to expand their project management and DevOps capabilities in many different ways. 

    Jira Features

    • Security capabilities. Jira is equipped with a number of useful security features. It gives administrators the ability to restrict access to certain tools so that only users who are authorized to complete certain tasks have access to the tools related to the completion of that task. Users can also set default permissions so that only particular users can work on new projects or particular projects.
    • Real-time notification feature. Users can set Jira so that it offers them notifications that contain critical information in real time. It can send users email notifications when pressing issues have been updated. They can also set it to notify them about tasks that may be due, or other similar events.

    • Activity log. Jira has the ability to track any and all changes that are taking place within the software framework. Users can keep a close eye on everything that is going on. This promotes a high level of visibility and can be leveraged to aid developers in their collaboration efforts. 

    Reviews from Real Users

    Jira is a powerful solution that stands out when compared to many of its competitors. Two major advantages it offers are its workflow engine and its highly customizable dashboard. 

    Bharath R., the tool implementation and project management lead at a financial services firm, writes, “I feel the strongest feature of Jira is its workflow engine. It empowers us to automate our workflows within our organization. It's the one characteristic of Jira which I think can help any organization, be it in any domain.”

    Uday J., a staff engineer at a computer company, says, “Another thing that I like a lot about Jira is that in the dashboard, you can plug the modules that you want. You can enable certain sections. For example, you can show trend history, open Jira tickets, etc. Some of the managers have created a dashboard for each engineer.” 

    Microsoft Azure DevOps is a cloud service that enables developers to collaborate on code development projects and create and deploy applications quicker than ever before. The service helps unite developers, project managers, and software development experts through a collaborative experience while using the application. For the users' convenience, Azure DevOps offers the user cloud services through Azure DevOps Services or an on-premises service using Azure DevOps Server. In addition, it supports integration with additional services and adding extensions, including the ability for the user to create their own custom extensions. 

    Azure DevOps provides a variety of unified features that can be accessed through their web browser or IDE client, such as:

    • Azure Pipelines - Develop and deploy services to support ongoing application integration and delivery. Azure pipelines, which work with almost every project type and most languages, will automatically test code projects in order to make them available to others.

    • Azure Artifacts - Share packages and integrate package sharing between teams. Packages include NuGet, npm, and Maven, in addition to other private and public sources. Developers can now share and consume packages with other developers from different public registries.

    • Azure Repos - Offers source control of your code through Team Foundation Version Control (TFVC) or Git repositories. Developers can now keep track of any changes that are made in their code over the course of their project.

    • Azure Test Plans - Offers continuous and manual/exploratory app testing through several tools. Test Suites, or a collection of Test Cases, are grouped together in a container called a Test Plan.

    • Azure Boards - Provides a suite of Agile tools to track work, support planning, code defects, and general issues while using Kanban and Scrum software. Teams are in need of tools that are flexible and will help them grow. Azure Boards is a service that helps developers manage their software projects. 

    Benefits of Microsoft Azure DevOps

    Microsoft Azure DevOps offers many benefits, including:

    • A quick setup and easy deployment
    • An elastic scale
    • Exceptional security
    • No-maintenance operations
    • Effortless collaboration through domains
    • The ability to create and deploy products faster than traditional software

    Reviews from Real Users

    Microsoft Azure DevOps stands out among its competitors for a variety of reasons. Two major ones are its ability to forecast how long each task will take and the ability for users to follow the entire development process.

    PeerSpot viewers note the effectiveness of this solution. An executive chief operating officer for a cloud provider notes, “We can forecast tasks and the number of hours a task will take and can compare it with how long a task actually takes.” 

    Carlos H., a product and system director at SPCM, writes, “I think the most usable thing is that you can follow the whole progress of the development process. This makes it very useful for us.”

    Sample Customers
    Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.
    Alaska Airlines, Iberia Airlines, Columbia, Skype
    Top Industries
    REVIEWERS
    Computer Software Company24%
    Financial Services Firm18%
    Manufacturing Company9%
    Insurance Company7%
    VISITORS READING REVIEWS
    Educational Organization42%
    Manufacturing Company8%
    Financial Services Firm8%
    Computer Software Company7%
    REVIEWERS
    Computer Software Company23%
    Financial Services Firm15%
    Energy/Utilities Company11%
    Manufacturing Company8%
    VISITORS READING REVIEWS
    Computer Software Company13%
    Manufacturing Company11%
    Financial Services Firm11%
    Government9%
    Company Size
    REVIEWERS
    Small Business32%
    Midsize Enterprise19%
    Large Enterprise49%
    VISITORS READING REVIEWS
    Small Business10%
    Midsize Enterprise48%
    Large Enterprise42%
    REVIEWERS
    Small Business31%
    Midsize Enterprise18%
    Large Enterprise51%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise14%
    Large Enterprise68%
    Buyer's Guide
    Jira vs. Microsoft Azure DevOps
    May 2024
    Find out what your peers are saying about Jira vs. Microsoft Azure DevOps and other solutions. Updated: May 2024.
    770,141 professionals have used our research since 2012.

    Jira is ranked 1st in Application Lifecycle Management (ALM) Suites with 265 reviews while Microsoft Azure DevOps is ranked 2nd in Application Lifecycle Management (ALM) Suites with 126 reviews. Jira is rated 8.2, while Microsoft Azure DevOps is rated 8.2. The top reviewer of Jira writes "A great centralized tool that has a good agile framework and is useful for day-to-day planning, task management, and work log efficacy". On the other hand, the top reviewer of Microsoft Azure DevOps writes "Allows us to deploy code to production without releasing certain features immediately and agile project management capabilities offer resource-leveling". Jira is most compared with IBM Rational DOORS, OpenText ALM Octane, Rally Software, Polarion ALM and TFS, whereas Microsoft Azure DevOps is most compared with GitLab, TFS, Rally Software, ServiceNow Strategic Portfolio Management and OpenText ALM / Quality Center. See our Jira vs. Microsoft Azure DevOps report.

    See our list of best Application Lifecycle Management (ALM) Suites vendors.

    We monitor all Application Lifecycle Management (ALM) Suites reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.