We performed a comparison between Microsoft Project Server and ServiceNow Strategic Portfolio Management based on real PeerSpot user reviews.
Find out in this report how the two Project Portfolio Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It's fine to navigate for a layperson."
"The most valuable feature of the Microsoft Project Server is the level of detail with which I can break down a task and check the dependencies."
"Technical support is very responsive - particularly on critical tickets."
"I found the portfolio management valuable."
"Microsoft Project Server is easy to use compared to other similar solutions, such as Primavera. It functions similar to Excel or others Microsoft solutions which makes it simple for most people to be able to use right away."
"The stability of the 2019 version is quite good."
"SharePoint site integration"
"We use Microsoft Project Server for project management."
"The technical support is pretty good. ServiceNow has consistently provided excellent assistance."
"Everything is valuable. It is tough to choose a particular feature, but project portfolio management along with agile 2.0 are two key product features that I would suggest for services companies like us."
"Stable and scalable solution."
"Competitive in terms of research"
"The interface is extremely user-friendly."
"The performance is good."
"The solution was quite easy to use. The interface was quite user-friendly, and I've become quite familiar with it."
"The demand management tool is very strategic because it helps assess risk, gives you a visual of different demands, and rates those values."
"Stability of the solution is an area with certain shortcomings where improvements are required."
"The price of the solution could be reduced."
"The user interface looks quite old and needs to be improved."
"It would be useful if the solution allowed us to share files or project schedules. You may get that with the cloud version. However, it's not available on the on-premises versions."
"The solution's desktop version is not compatible with the MacBook."
"The reporting aspects can be improved, which is one of the reasons why I'm using Qlik Sense. In the older on-prem versions, reporting was lackluster, to say the least. Project Online has a better handle on that. However, we will still be using Qlik Sense. We're also looking at an add-on app from a company called OnePlan that adds some additional functionality where Microsoft is not as clean in its approach for things such as portfolio management and some of the trends analysis."
"The solution should be made more collaborative."
"Permission management needs improvement."
"When we import a really big project with a lot of tasks on it, we face some issues with dependencies. The links between tasks are not working very well. There is definitely room for improvement there. Microsoft Project, in my opinion, is the best option for such a use case."
"The solution needs a few things in terms of resource management."
"The product does not give us the freedom to capture all the instances, test cases, and evidence."
"ServiceNow Strategic Portfolio Management must improve its interface, which is not very interactive or user-friendly compared to other tools like Zendesk. The real-time reporting feature doesn't help much in our decision-making process. It's quite complex to use and lacks the rich features needed for visualization. Overall, I find it to be very poor."
"ServiceNow IT Business Management could improve by adding better artificial intelligence."
"We track salaries or paychecks of the resources. They change from time to time, such as every six months or every year. If they can come up with a default or out-of-the-box feature to manage those multiple payable costs so that we can automatically calculate the project costs rolled up. That would be the coolest feature that we can expect from ServiceNow. We would like to have an automatic feature to manage the payable costs. We should be able to manage or maintain multiple pay costs so that while calculating the project roll-up costs for individual projects, the respective pay costs in a particular period are picked up automatically from the backend. Currently, we have to customize that. It is doable. We have done it but through customization."
"The interface isn't user-friendly."
"The setup is a bit complex. It depends on the organizational needs, and sometimes, we make customizations based on those needs."
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Microsoft Project Server is ranked 5th in Project Portfolio Management with 55 reviews while ServiceNow Strategic Portfolio Management is ranked 3rd in Project Portfolio Management with 27 reviews. Microsoft Project Server is rated 7.8, while ServiceNow Strategic Portfolio Management is rated 8.0. The top reviewer of Microsoft Project Server writes "Provides holistic reporting and allows us to keep track of what's going on with projects". On the other hand, the top reviewer of ServiceNow Strategic Portfolio Management writes "A very strategic demand management tool that visualizes risks and ratings in a bubble chart". Microsoft Project Server is most compared with Microsoft Project, Planisware, Oracle Primavera Portfolio Management, JIRA Portfolio and Broadcom Clarity , whereas ServiceNow Strategic Portfolio Management is most compared with Microsoft Azure DevOps, Jira, Jira Align, Smartsheet and Broadcom Clarity . See our Microsoft Project Server vs. ServiceNow Strategic Portfolio Management report.
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