We performed a comparison between Broadcom Clarity and ServiceNow Strategic Portfolio Management based on real PeerSpot user reviews.
Find out in this report how the two Project Portfolio Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It makes the whole lifecycle of project management a lot easier than using the legacy systems, which we are retiring every few months because of PPM."
"It has improved communication vertically, with some amount of data to be able to show that more resources are necessary, or why projects aren't moving as fast as management would like. That sort of communication makes my job a lot easier."
"Allows us to track all of a project's elements in one database."
"You can identify resources by roles."
"The most useful feature for me as an implementer of Broadcom Clarity PPM is its extensibility. The tool is pretty extensible, and I haven't had any issues with it in terms of it getting used for multiple scenarios and for multiple clients where there's a need for high customization. Broadcom Clarity PPM is a very, very customizable tool, so you can pretty much implement any business process on it with no issues."
"Right now, it's the PPM piece of it, the scheduling, the Gantt, the task view."
"it creates visibility across our whole organization. People that were often left in the dark wondering what was happening with projects. Now have an easy solution to see all the information they want to see across the whole portfolio."
"Having information all together in one single source."
"The most valuable features of ServiceNow Strategic Portfolio Management are the multiple methodology possibilities for projects. It has hybrid, traditional, and Agile capabilities. Additionally, the solution integrates well with other platforms, such as Microsoft Azure."
"The solution offers a lot of opportunities for integrations. We can integrate with Slack, Azure, all the API alternatives, etc. There's a lot of integration modules provided."
"You don't need a lot of plugins."
"The program is stable."
"The demand management tool is very strategic because it helps assess risk, gives you a visual of different demands, and rates those values."
"The technical support is pretty good. ServiceNow has consistently provided excellent assistance."
"The stability is excellent. ServiceNow is one of the leading platforms when it comes to stability."
"We mainly use the solution to support operations and align our ITSM operations with our business goals. This involves coordinating between our application development, support teams, and network engineering teams. When there's an issue at the product or network level, we raise a ticket, and our team works together to resolve it."
"I would like to see more team-based management, and less people-based management; as far as the resource management goes, to do it per team and not per person."
"Financials are okay, but there's a lot of room for improvement in financials.Financial plans, if those could be made so that you're not always grouping your financial data by predefined attributes, that would be helpful for us."
"They won't let me put a button on the UI."
"I think there's still a little bit of opportunity that we can do some stuff better in relation to the financial part of it; just that easier integration, that look and feel. Our project managers, and obviously finance people, love to interface and use of Excel. The more we can get CA PPM to behave in a similar way, which we're already starting to gain in that path, will be absolutely fantastic."
"In the community, I do not see a lot of answers. A lot of people asking lots of questions, but I am not seeing a lot of answers come through."
"The solution could improve the way the workflow is developed. I think they could be more dynamic because they are in a way static. They're very powerful, but they don't have any interaction with end-users."
"They need something so that if we, say, send some sheets to users, or for the scenario where not everybody has access to Clarity, but are part of planning; those people should be able to upload data directly to Clarity."
"In the timesheet UX, you can't do things like splitting time, managing overtime versus regular time, very easily. That would be helpful."
"I would like to see some artificial intelligence incorporated into the management functions."
"A major improvement we would like to see is definitely around agile management."
"We track salaries or paychecks of the resources. They change from time to time, such as every six months or every year. If they can come up with a default or out-of-the-box feature to manage those multiple payable costs so that we can automatically calculate the project costs rolled up. That would be the coolest feature that we can expect from ServiceNow. We would like to have an automatic feature to manage the payable costs. We should be able to manage or maintain multiple pay costs so that while calculating the project roll-up costs for individual projects, the respective pay costs in a particular period are picked up automatically from the backend. Currently, we have to customize that. It is doable. We have done it but through customization."
"When we originally set it up, we had some kind of success manager free of charge, and now it's an additional charge over and above what we're paying."
"When we import a really big project with a lot of tasks on it, we face some issues with dependencies. The links between tasks are not working very well. There is definitely room for improvement there. Microsoft Project, in my opinion, is the best option for such a use case."
"The user interface could be more modern."
"The setup is a bit complex. It depends on the organizational needs, and sometimes, we make customizations based on those needs."
"The cost could be improved. The solution is quite pricey."
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Broadcom Clarity is ranked 2nd in Project Portfolio Management with 136 reviews while ServiceNow Strategic Portfolio Management is ranked 3rd in Project Portfolio Management with 27 reviews. Broadcom Clarity is rated 8.0, while ServiceNow Strategic Portfolio Management is rated 8.0. The top reviewer of Broadcom Clarity writes "A dynamic solution with a lot of great out-of-the-box calculations, but integration with reporting utilities is a bit painful". On the other hand, the top reviewer of ServiceNow Strategic Portfolio Management writes "A very strategic demand management tool that visualizes risks and ratings in a bubble chart". Broadcom Clarity is most compared with Microsoft Project, Jira, Planview Portfolios, Smartsheet and monday.com, whereas ServiceNow Strategic Portfolio Management is most compared with Microsoft Azure DevOps, Jira, Jira Align, Microsoft Project Server and monday.com. See our Broadcom Clarity vs. ServiceNow Strategic Portfolio Management report.
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