Citrix Virtual Apps and Desktops vs Microsoft Remote Desktop Services
We performed a comparison between Citrix Virtual Apps and Desktops and Microsoft Remote Desktop Services based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Many PeerSpot users use Microsoft Remote Desktop Services as it is already embedded into their Microsoft operating systems (at no additional cost) and can scale on demand. The PeerSpot users that work outside of the Microsoft universe choose Citrix Virtual Apps and Desktops due to its excellent virtualization capabilities and that it is a mature, reliable solution.
"It is a stable solution. We don't usually have problems with the platform...It is a very scalable solution."
"Before we adopted a VDI storage solution, our customers' personal information was leaked. This happened a lot. But since we adopted a VDI solution, these kinds of issues have happened rarely."
"Security is a shining point of the Citrix Workspace. Citrix Virtual Apps and Desktops is a very robust solution when security is a concern. Furthermore, the content collaboration data-hosting that Citrix integrates with Virtual Apps and Desktops is among the best there is."
"The most valuable feature is how secure the solution is."
"Citrix is one of the companies that is delivering virtual apps and desktops in a big way. They are mature enough to understand the level of stability required and deliver it."
"The app protection feature is one of the most valuable because it provides good security, as nobody is going to be able to look into your screen while you are sharing the screen. And if someone has installed a keylogger in your system, your keystrokes will be jumbled up and they would not make any sense to the keylogger. App protection is one of the coolest security features that I have encountered on any platform."
"The Provisioning Services are the most valuable feature. We have Premium licensing, so Provisioning Services is huge for us, along with the Virtual Apps and Desktops part. It allows us to have a vDisk for every region, one that can easily be copied between them if we need to, to limit the amount of updates we have to do."
"There are many features that I like, but the stability over the Internet is exceptional. Even if there's bandwidth fluctuation or network jitter, it performs well, offering a seamless experience to end-users without noticeable disruptions."
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"Installing Microsoft Desktop Services is straightforward."
"The installation of Microsoft Remote Desktop Services was easy."
"The most valuable feature of Microsoft Remote Desktop Services is managing the remote desktop end user or remote server."
"Microsoft is very reasonable in its approach to cost."
"The most valuable features are the desktop session and desktop virtualization."
"The most valuable feature of Microsoft Remote Desktop Services is the ability to remote into a system that is not on-premises."
"The most valuable feature is that it gives me full accessibility to my servers."
"It's simple and easy to use."
"Tech support can be slow if you do not receive help from the US representatives."
"We have had issues with certain aspects, which is why we are looking for alternatives. For example, the firewall solution from Citrix is a bit complicated. Integration is hard."
"There is room for improvement because it has a lot of dependency on Active Directory and other things. If they could come up with something similar and native, a complete solution portfolio would help."
"Citrix's functionality depends on you having access to Microsoft Azure. Microsoft offers a broad range of features and solutions. Overall, it may make sense for some users to move all their services to Microsoft services."
"Templating the deployment process could use improvement. When you start, there are a large number of details that are quite client-specific, although they do share common themes. To get somebody up and running in a day is very difficult to do. They should streamline by use case."
"There have been many issues with stability."
"I think they can improve the troubleshooting to make it easier for users to solve problems on their own. For example, it could provide an error code and some instructions on how to reconnect to the database or do something proactive to fix the issue with the system."
"I think Citrix's support is good, but sometimes it is a little slow."
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"Microsoft Remote Desktop Services could improve by having a better application for managing multiple sessions. There used to be one but they stopped supporting it."
"The solution should introduce a chat feature for end users."
"The product is not very scalable."
"The stability must be improved."
"My customers are worried that the RDP protocol can be easily compromised and would like the option to use an alternative like Blast."
"Microsoft Remote Desktop Services could improve by allowing the sharing of the office application. For example, the ability to replace a PC when something is wrong."
"The performance depends on connectivity."
"Its look and feel could be updated. In Azure Remote Desktop Services (RDS), which is a VDI solution, we would like to see linked clones. It is a Hyper-V solution, and it doesn't support linked clones and uses a lot of storage. That's why we don't use it. VMware has a similar solution that supports linked clones for the master image."
More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) Pricing and Cost Advice →
More Microsoft Remote Desktop Services Pricing and Cost Advice →
Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is ranked 3rd in Remote Access with 90 reviews while Microsoft Remote Desktop Services is ranked 2nd in Remote Access with 76 reviews. Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is rated 8.4, while Microsoft Remote Desktop Services is rated 8.0. The top reviewer of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) writes "Flexible Deployment, reliable performance, and fast transmission speeds". On the other hand, the top reviewer of Microsoft Remote Desktop Services writes "Easy to set up and reliable, but needs an additional control panel". Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is most compared with Amazon Appstream, VMware Horizon View, Citrix Workspace, Amazon WorkSpaces and Apache Guacamole, whereas Microsoft Remote Desktop Services is most compared with TeamViewer, VMware Horizon, Citrix Workspace, VMware Workstation and OpenText Exceed TurboX. See our Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. Microsoft Remote Desktop Services report.
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