Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs Citrix Workspace comparison

Cancel
You must select at least 2 products to compare!
Comparison Buyer's Guide
Executive Summary
Updated on Sep 1, 2022

We performed a comparison between Citrix Virtual Apps and Desktops and Citrix Workspace based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.

  • Ease of Deployment: Most users of both solutions feel they are easy and straightforward to deploy.
  • Features: Users feel Citrix Virtual Apps and Desktop provides great data protection. The solution is very flexible and can be used on any device, but many users say the endpoint user and zero trust protocols need some improvement. Additionally, they feel updates should be handled in a more timely manner to respond to Windows updates more efficiently so the solution can stay seamlessly compatible.

    Users find that Citrix Workspace is easy to scale, provides excellent speed, and offers secure remote access. The basic VDI is easy to log in to and navigate, and many users appreciate that the solution is very effective with low-level bandwidths. Some reviewers feel the solution can be very slow when many users are logged in at once and can struggle with popular tools such as Skype, Zoom, Team, etc. Many users feel a mobile option is needed.
  • Pricing: Users of both solutions relate that they are expensive but worth it.
  • Service and Support: For the most part, users of both these solutions indicate the support falls between adequate and very good.

Comparison Results: PeerSpot users seem to feel that Citrix Virtual Apps and Desktop is the more complete solution. The solution can work alone as an Application Developer in addition to performing outstandingly in the VDI space. The solution is very flexible, secure, robust, and can be used on any device.

771,157 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Security is a shining point of the Citrix Workspace. Citrix Virtual Apps and Desktops is a very robust solution when security is a concern. Furthermore, the content collaboration data-hosting that Citrix integrates with Virtual Apps and Desktops is among the best there is.""The shadow feature is extraordinary and helps a lot when supporting remote users.""Citrix is one of the companies that is delivering virtual apps and desktops in a big way. They are mature enough to understand the level of stability required and deliver it.""The most valuable feature is the automatic software upgrades because they take place on only three or four servers, rather than on 50 or 60 machines.""The product is simple to set up, and its deep integration with Microsoft is also a valuable feature.""The most valuable feature is how secure the solution is.""The ROI for us has been that when we had Hurricane Harvey last year, Xendesktop came in very handy for us. Even though people had electricity in Texas, many networks were down. Our offices could still get into our network and do work that was needed. It is an excellent virtual office that works anywhere, anytime and anyplace. It is worth our investment.""My focus has primarily been on publishing virtual applications."

More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) Pros →

"The price and user interface are great.""Getting access to the applications for which we otherwise have to be on-site is probably the biggest advantage""With this product, everyone can have a similar kind of desktop environment.""Citrix Workspace allows you to work in a remote environment and gives you data security.""The ease of access and the confidentiality and security that it provides is what we like best.""The feature that I like is that it is fast.""I can access it from anywhere.""The most valuable feature of Citrix Workspace is its security."

More Citrix Workspace Pros →

Cons
"The cost of Citrix Virtual Apps and Desktops is high and has room for improvement.""Using the app layering feature can be quite difficult and cumbersome.""There is room for improvement on the hypervisor side, providing better integration between the hypervisor and the product line. I suspect that they haven't put the work into that because of the move to the cloud. They want everything to be cloud-hosted. But for folks like us, who will always be a hybrid model, that's of some concern.""We encounter compatibility issues related to hardware, scanners, and other devices.""Citrix Virtual Apps and Desktops is a complex solution.""My only issue with Citrix is that they frequently rebrand their products. I'm using the app and everything is fine but after a couple of years, it's entirely different. There were an enormous number of Citrix tools readily available. My immediate concern was selecting the correct ones.""Their customer support can be improved a lot as it lacks a lot of knowledgeable help.""Scalability depends on the server and the number of users in the organization."

More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) Cons →

"Integration with other vendors could be improved.""Performance could be better if there was a low latency improvement.""The product is currently not working well in hosting conferencing software like Zoom, Team, and Salon.""It is slow. When everybody is logged in, it does have a tendency to slow down. You can tell the connectivity slows down a little bit, but it's still a good product.""I've recently tried to use Citrix on Ubuntu, and I don't know if this is an Ubuntu issue or a vendor issue, but you can't use Citrix right now on Ubuntu 20.04.""The product's technical support services need improvement.""There is room for slight improvement in performance optimization and interface refinement.""We had an issue when we were using the Citrix server. We needed to install the Citrix Runtime in the server where the application was hosted."

More Citrix Workspace Cons →

Pricing and Cost Advice
  • "You have to do some hard work in order to get the suitable licenses."
  • "The licenses are affordable, but the support is a bit expensive, though worth the value.​"
  • "The product, XenServer, is free to use, and XenApp has a one month free license."
  • "It is a bit costly, but enterprise class features come with a cost."
  • "It is quite expensive, but so are the competitors on the market."
  • "I think it is a little high priced."
  • "I suggest using the concurrent user licensing scheme."
  • "A perpetual enterprise license costs approximately $300 USD."
  • More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) Pricing and Cost Advice →

  • "We don't have a lot to compare it to, but we certainly think whatever we pay is worthwhile at this point in time. It's very reasonable."
  • "We are just now approaching the end of our initial purchase, which was an excellent price for us as an academic institution. We got a very good deal to get us on board. That license is up for renewal in about a year, and we are nervously waiting to see what the pricing will be."
  • "The licensing of Citrix Workspace is worth it. However, it is expensive. Citrix is probably more competitive now than VMware, but it is still a costly solution."
  • "The price of the solution could be less expensive. There are different versions to their solution and the price keeps increasing."
  • "We are seeing a return on investment with Citrix Workspace."
  • "The tool is expensive."
  • "Citrix is expensive."
  • "My company opts for the yearly subscription model to pay towards the licensing costs attached to the solution."
  • More Citrix Workspace Pricing and Cost Advice →

    report
    Use our free recommendation engine to learn which Virtual Desktop Infrastructure (VDI) solutions are best for your needs.
    771,157 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:My focus has primarily been on publishing virtual applications.
    Top Answer:In the past, the prices of the product were great. With the acquisition of Citrix by your company, the prices have drastically increased. For my company, it has become a bit of a problem to sell… more »
    Top Answer:Pricing and technical support need improvement.
    Top Answer:My company opts for the yearly subscription model to pay towards the licensing costs attached to the solution.
    Top Answer:Citrix Workspace needs to improve and offer a better QA. The product has some bugs, making it an area of concern where improvements are required. The product should have some new releases to deal with… more »
    Ranking
    Views
    6,759
    Comparisons
    4,129
    Reviews
    23
    Average Words per Review
    592
    Rating
    7.7
    Views
    5,856
    Comparisons
    4,613
    Reviews
    14
    Average Words per Review
    410
    Rating
    8.4
    Comparisons
    Also Known As
    Citrix Virtual Apps and Desktops, XenDesktop, XenApp (Citrix Virtual Apps)
    Citrix Workspace Cloud
    Learn More
    Citrix
    Video Not Available
    Overview

    Enable secure, flexible work with the leader in virtual apps and desktops

    Deliver desktop as a service (DaaS) from any cloud or datacenter

    Get started with Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) in minutes to provide a familiar, high-performance digital workspace experience to your users. We’ll manage the infrastructure and security. You focus on your business.

    Citrix Workspace is a robust, stable Virtual Desktop Infrastructure (VDI) solution that provides integrated, secure access to content, applications, desktops, and resources from anywhere, using any device. These resources can be local, mobile, web, browser, content applications, SaaS, and Citrix DaaS.

    Citrix Workspace gathers and combines the best of Citrix Cloud services, enabling secure access to all the resources available to the organization's end‑users in one location.

    Users are able to view each resource that they have been given access to via the Citrix Workspace user interface (UI). Users are able to access all the services that have been assigned to them in the Workspace Configuration portal either through the browser using the Workspace URL or through the Citrix Workspace application, which has replaced Citrix Receiver.

    Users can easily authenticate their workspaces using the credentials preset in the primary identity provider that is part of the Identity and Access Management which then will automatically enable in Workspace Configuration. This will immediately authenticate the subscriber to each cloud‑hosted service purchased and assigned for their specific unique Citrix Workspace. This guarantees increased security and minimizes any user anomalies.

    Citrix Workspace Benefits:

    Citrix Workspace provides many value-added benefits. Some of these benefits include:


    • Personalized user experience: Citrix Workplace provides a unique personalized experience for each and every user based on their assigned role and job assignment. Users are also able to personalize workflows, improving the overall user work experience.
    • Increased productivity: Citrix Workplace provides a unique personalized experience for each and every user. The single sign-on protocol makes it easy for users to find the applications they need and to start work immediately.
    • Streamlined workflow: The solution facilitates a cleaner, organized, intuitive workspace. The automated workflows and streamlined tasks ensure users stay on task and can perform at their very best at all times.
    • Improved collaboration: Citrix workspace streamlines the ability for users to share media, content, and data with other team members, employees, and stakeholders.
    • Consistent business process: The solution allows users to sign on and begin work from anywhere, anytime, using any device. This enables processes to continue uninterrupted and avoid potential shutdowns or downtime.
    • Next-generation technology: Users are always provided the most up-to-date user experience using SaaS, Citrix Daas, and the most current applications and resources available.
    • Robust governance protocol: The solution provides a rock-solid governance framework as defined by the organization. Citrix Workspace protects all applications and gives users access to only those applications that they need when they need them.
    • Increased security: It uses the most up-to-date single sign-on and zero-trust protocols. Citrix Workspace protects all applications and gives users access to only those applications that they need. The security process includes two-step verification and preset role-based access.
    • Cost-effective: Users are able to sign on from anywhere, using any device, which significantly reduces many overhead costs. The automated workflows also reduce time by eliminating unnecessary repetitive tasks.
    • Increased profitability: A value-added VDI such as Citrix Workspace will ensure an organization will achieve the highest levels of productivity and profitability while providing a solid ROI.

    Reviews from Real Users

    “If you have a desktop, laptop, or device that can be distributed to end users, to any kind of inconsistency in the institution, we deploy the solution so that anybody can get whatever resource is required. It helps ensure access. It makes it easy for us to give storage, memory, RAM, or processor resources without anything affecting their day-to-day activity.” Letarik D., Software System Team Leader at Ethiopian Roads Administration.

    “I work for the State of Illinois, and we were able to stay open and provide services for the needs of the people of the State of Illinois during COVID, which included unemployment services and everything else like that. Its user-friendliness is most valuable. It was easy to login and navigate. Some solutions are not very user-friendly, but this one was.” Cheri S., Information Systems Analyst II at the State of Illinois.

    Sample Customers
    Exelon, Aeronamic, AIDS Healthcare Foundation, Alameda County Medical Center, Alaska Department of Fish & Game, Aloysius Stichting, Amarchand Mangaldas, AmBev, Amnet Technology Solutions, Arval
    Lucas Metropolitan Housing Authority
    Top Industries
    REVIEWERS
    Computer Software Company19%
    Financial Services Firm9%
    Comms Service Provider9%
    Insurance Company7%
    VISITORS READING REVIEWS
    Computer Software Company13%
    Financial Services Firm12%
    Government8%
    Manufacturing Company7%
    REVIEWERS
    Healthcare Company22%
    Computer Software Company17%
    Government11%
    Non Tech Company6%
    VISITORS READING REVIEWS
    Computer Software Company15%
    Financial Services Firm10%
    Government9%
    Manufacturing Company8%
    Company Size
    REVIEWERS
    Small Business29%
    Midsize Enterprise16%
    Large Enterprise55%
    VISITORS READING REVIEWS
    Small Business23%
    Midsize Enterprise15%
    Large Enterprise63%
    REVIEWERS
    Small Business42%
    Midsize Enterprise15%
    Large Enterprise42%
    VISITORS READING REVIEWS
    Small Business24%
    Midsize Enterprise15%
    Large Enterprise61%
    Buyer's Guide
    Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. Citrix Workspace
    May 2024
    Find out what your peers are saying about Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. Citrix Workspace and other solutions. Updated: May 2024.
    771,157 professionals have used our research since 2012.

    Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is ranked 5th in Virtual Desktop Infrastructure (VDI) with 90 reviews while Citrix Workspace is ranked 6th in Virtual Desktop Infrastructure (VDI) with 26 reviews. Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is rated 8.4, while Citrix Workspace is rated 8.4. The top reviewer of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) writes "Flexible Deployment, reliable performance, and fast transmission speeds". On the other hand, the top reviewer of Citrix Workspace writes "Useful virtual desktop usage from anywhere, simple deployment, and straightforward to maintain". Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is most compared with Amazon Appstream, VMware Horizon View, Amazon WorkSpaces, Microsoft Remote Desktop Services and Apache Guacamole, whereas Citrix Workspace is most compared with Microsoft Remote Desktop Services, VMware Workspace ONE, VMware Horizon View, OpenText Exceed TurboX and Parallels Remote Application Server (RAS). See our Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. Citrix Workspace report.

    See our list of best Virtual Desktop Infrastructure (VDI) vendors.

    We monitor all Virtual Desktop Infrastructure (VDI) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.