We performed a comparison between Citrix Virtual Apps and Desktops vs VMware Horizon View based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Based on the parameters we compared, Citrix Virtual Apps and Desktops seems to be the more favorable solution. It is easier to deploy than VMware Horizon View, and users are happier with the technical support.
"The most valuable feature is the gateway to a remote connection, to a physical or a virtual PC. Compared to a normal VPN client and connection, the connection via Citrix is more stable and does not consume as much network bandwidth."
"The most valuable feature is the desktop experience so that users don't see much difference between the remote desktop and the local desktop... It also provides virtualization for high-end graphics so that they can be displayed. AutoCAD can be done on Citrix. The graphics are very good."
"The app protection feature is one of the most valuable because it provides good security, as nobody is going to be able to look into your screen while you are sharing the screen. And if someone has installed a keylogger in your system, your keystrokes will be jumbled up and they would not make any sense to the keylogger. App protection is one of the coolest security features that I have encountered on any platform."
"It provides the flexibility of being used on any device which makes the employee experience better, in terms of ease of use."
"The App is the most valuable feature."
"I use Citrix DaaS to connect to devices."
"The most valuable feature is the automatic software upgrades because they take place on only three or four servers, rather than on 50 or 60 machines."
"First of all, the manageability of the applications for publishing is valuable. Second, it is about being able to run the applications on all main platforms. Third, its licensing is valuable. You can either switch to the cloud and keep on-prem. You can work with this hybrid scenario."
More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) Pros →
"VMware's technical support is good."
"The solution is very user friendly."
"The ease of customizing the terminal, including the ability to add or decrease memory."
"The support from VMware is very good and they have amazing experts."
"It has improved our business because now we can run applications and it's easier for our students to do their exams."
"Great sorting feature to create UI on demand."
"VMware is very helpful for customized platforms that offer auto-promotion and auto-deprovision."
"I appreciate how simple and straightforward the operation of VMware Horizon View is."
"Citrix has to support all of the hypervisors including KVM and OpenStack KVM."
"If Citrix can develop something which can have more reach towards the backend infrastructure, other components of the Citrix environment, that would be ideal."
"The product should expand its capabilities for integrating with other environments."
"Licensing service installation and configuration was the biggest challenge for all Citrix solutions, but now they have fixed a lot of issues."
"There is room for improvement on the hypervisor side, providing better integration between the hypervisor and the product line. I suspect that they haven't put the work into that because of the move to the cloud. They want everything to be cloud-hosted. But for folks like us, who will always be a hybrid model, that's of some concern."
"Pricing and technical support need improvement."
"The product advances really fast. For some customers, we need better backwards compatibility."
"The sales team does not focus on client needs but instead focuses on selling higher-priced items."
More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) Cons →
"Using a printer with the VDI is not a straightforward process."
"The installation is complex and could be easier. The full installation with testing took a couple of weeks to complete."
"I would like to see more useful monitoring within users and a more useful help desk."
"Deployment and configuration could be simplified."
"In the next release, the performance, the speed, and the price need to be improved."
"The solution must be faster and smoother."
"The system is not designed to allow the client to log in easily."
"The storage expansion in the product is a bit difficult to manage, especially when I have to modify a storage requirement of a particular area since it comes across as a complex job."
More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) Pricing and Cost Advice →
Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is ranked 5th in Virtual Desktop Infrastructure (VDI) with 90 reviews while VMware Horizon View is ranked 4th in Virtual Desktop Infrastructure (VDI) with 67 reviews. Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is rated 8.4, while VMware Horizon View is rated 8.0. The top reviewer of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) writes "Flexible Deployment, reliable performance, and fast transmission speeds". On the other hand, the top reviewer of VMware Horizon View writes "User-friendly, reasonably priced, and simple to install". Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is most compared with Amazon Appstream, Citrix Workspace, Amazon WorkSpaces, Microsoft Remote Desktop Services and Apache Guacamole, whereas VMware Horizon View is most compared with VMware Horizon, Citrix Workspace, Microsoft Remote Desktop Services, VMware Workstation and VMware Fusion. See our Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. VMware Horizon View report.
See our list of best Virtual Desktop Infrastructure (VDI) vendors.
We monitor all Virtual Desktop Infrastructure (VDI) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
I think VMware Horizon View is a very solid product.
I think it is the most mature product on the whole spectrum. All virtual desktop environments require tuning for performance. Depending on the size of the company you don't need 1/10 of the bells & whistles that the vendors include. For example, I have a small environment - 70 employees. I don't use instant clones, personas, their analysis tools, ... Not only are they expensive (the tools) they overly complicate a complicated process. KISS.
I have honed down the environment to what is just needed. Most of the industry will tell you otherwise. And I do all this as a one-man IT department.