We compared Veritas NetBackup and Zerto based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Veritas NetBackup is praised for its versatility and integration with third-party applications. Users say Zerto offers excellent data protection, and it’s easy to create VMs. Users appreciate its virtual server backup capabilities, cloud integration, and malware protection. Veritas NetBackup would benefit from streamlining implementation and incorporating additional cloud solutions. Zerto users also like its real-time replication features. Zerto could improve cloud environment configuration, PowerShell scripting, and multi-site replication.
Service and Support: Some users reported positive experiences with Veritas customer service, but others said that it sometimes took a long time to resolve issues and support is inconsistent across regions. Customers have generally had positive experiences with Zerto's customer service, noting their quick response times and ability to resolve issues. Some customers have encountered slower response times and needed to go through multiple levels of support to get their issues resolved.
Ease of Deployment: Opinions on Veritas NetBackup's setup complexity are mixed, with some finding it straightforward and others perceiving it as more complex. The setup process for Zerto can be either simple or complicated, depending on the individual's experience with backup solutions.
Pricing: Opinions on Veritas NetBackup's pricing vary. Some consider it expensive but say it’s worth the price due to its extensive features. There are no additional fees aside from the basic license. Zerto’s price tag is considered reasonable and in line with industry norms. Others said it was somewhat expensive but still worth the cost.
ROI: Veritas NetBackup prioritizes constant availability and quick access, resulting in a positive ROI. Zerto reduces risks while saving costs and time. It increases efficiency, ensures compliance, and helps businesses grow.
Comparison Results: Users say Veritas NetBackup is a versatile solution that offers robust compatibility, seamless cloud integration, and strong protection against malware and ransomware. NetBackup received mixed reviews for pricing and ease of setup, and some users said it could improve its cloud support. Zerto offers top-tier data protection, excellent customer service, and real-time replication, but some users say its cloud and multi-site functionality could be better.
"NetBackup is highly stable. We have more than 1,800 policies that run every day."
"I like NetBackup's accelerator feature. You can take a full backup with incremental speed and integrate it with block tracking."
"Veritas NetBackup Automatic Image Replication and CloudCatalyst features allow me to replicate deduped backup images from one site to a remote site, as well as duplicating deduped images to the Cloud (i.e. AWS S3, etc.)"
"The most valuable feature is its stability."
"AIR and duplication, overall management and troubleshooting."
"It saves time for the backup needs of our organization."
"The VM portal and the CloudCatalyst are two of the solution's most valuable features."
"DLO: Client for laptops."
"Zerto offered a very good front-end GUI for orchestration. The graphic interface was very good."
"The stability is good, and I have never had any customers say anything bad about it. Some have used it for years and have not had any problems."
"It enables protection of a virtual workload to be done by the app, whether single or multi-tiered, with a boot time scheduler. It is pretty awesome."
"Zerto helped our organization meet compliance requirements by ensuring data protection and recovery strategies align with our regulatory standards."
"I like that the failover is simple and that it's a stable platform. It makes it easy for us to do failovers in the event that we have an issue. It also makes it easier to do test failovers because we can test it prior to actually doing a real failover. This means that we can pull things back or commit them over on the other side. Zerto streamlines the process instead of having to have a whole team of people who are dedicated to disaster recovery."
"Zerto offered us massive time saving and consistency. We have a consistent outcome every time we complete conversions."
"Another big attraction is the near zero RPO. A lot of other products have minutes, half-hour, or an hour RPO. We have proof indicating that Zerto is near zero, or a matter of minutes, as far as the RTO is concerned. So again, that's another attractive offering where you can actually fail something over and bring that back up in a target location in a matter of minutes. Meaning very little data loss as far as recovery time. It's fantastic."
"The most important feature is that the recovery point (RPO) is less than one minute. The is really good for our customers, as they can keep their data loss to a minimum."
"I think reporting can always be improved."
"Licensing costs are quite high."
"I also think they could improve the reporting. They use a web-based software application OpsCenter for the reporting and I see that they haven't made any changes in years."
"You cannot tell what your costs are going to be by using the dashboard, which is something that should be improved."
"Once the protection plan is created, we cannot pause or resume via the web administration page."
"The solution costs too much."
"The HTML interface is a web application that does not offer all the features."
"Extra features come with additional costs."
"There's one feature that SRM had that Zerto doesn't have, and it's one that we've been asking for. With the orchestration part of the failover, with our DR and our primary sites, the IP addresses are almost identical. The only difference is one octet. With SRM, we could say during a failover change. With Zerto, we keep hearing that it's coming, but we haven't received it yet. It's a feature that would be very beneficial. It would reduce the time a little bit more."
"The tech support on my latest issue wasn't so great. I had to figure a lot of stuff out myself. It could be that I had a Level 1 tech who was new or something, but it seemed like the tech was spitballing, which does not help me."
"Recently, they started forcing everybody to use a Linux-based appliance for their z/VMs. That appliance has been extremely touchy and, in some cases, problematic."
"I would like Zerto to enhance the continuous backup aspect."
"It needs more documentation and automation features. I would like more documentation on designing an environment and network operations. On the automation side, I would like automation to clean up the environment in cases of a failed DR effort. An API interface to perform the DR exercise would also be nice."
"Some of the ability to automate selections and automate VPG creations could be better."
"I would like to see a separate product offer for performing backups, although I think that this is something that they are expecting to release in the next version."
"Zerto should add the capability to replicate the same VM to multiple sites."
Veritas NetBackup is ranked 5th in Backup and Recovery with 112 reviews while Zerto is ranked 2nd in Backup and Recovery with 236 reviews. Veritas NetBackup is rated 8.2, while Zerto is rated 9.0. The top reviewer of Veritas NetBackup writes "Efficient data recovery and replication features ". On the other hand, the top reviewer of Zerto writes "Gives us business continuity capabilities during hurricane season and in case of ransomware". Veritas NetBackup is most compared with Veeam Backup & Replication, Rubrik, Veritas NetBackup Appliance, Azure Backup and HPE StoreOnce, whereas Zerto is most compared with Veeam Backup & Replication, VMware SRM, Rubrik, Commvault Cloud and Oracle Data Guard. See our Veritas NetBackup vs. Zerto report.
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