We performed a comparison between Microsoft Remote Desktop Services and Splashtop Remote Support based on real PeerSpot user reviews.
Find out in this report how the two Remote Access solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The installation is straightforward."
"The solution is stable."
"The most valuable feature of Microsoft Remote Desktop Services is its security and simple configuration."
"It's scalable enough for our needs and very reliable."
"It's simple to set up."
"Good screen draw feature and ability to use two monitors."
"The most valuable features of the solution are ease of use and the simple environment."
"I've had good experiences with Microsoft customer support."
"The tool's most valuable features are pricing and easy management."
"The initial setup is simple."
"The ability to use mobile devices is helpful because we can support our clients from anywhere."
"The solution is very fast."
"The stability could be improved."
"There could be some improvement in the integration of the solution."
"For Microsoft, maybe bandwidth optimization is one of the areas that need improvement."
"Sometimes, the updates break the system."
"The performance of Remote Desktop Services could be better."
"Remote Desktop Services doesn't scale well."
"We find the services are not as transparent as we would like for our integration with Citrix."
"There are times I get disconnected from the service and when one or two attempts to establish a remote connection. Microsoft should show where the problem is, I have to find it by myself."
"Splashtop Remote Support needs to improve customization."
"The packages that Splashtop has, tend to be a little bit confusing and should be simplified."
"The solution should add more options and tools for shortcuts, administration, etc."
"The integration features could be better."
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Microsoft Remote Desktop Services is ranked 2nd in Remote Access with 76 reviews while Splashtop Remote Support is ranked 17th in Remote Access with 4 reviews. Microsoft Remote Desktop Services is rated 8.0, while Splashtop Remote Support is rated 8.0. The top reviewer of Microsoft Remote Desktop Services writes "Easy to set up and reliable, but needs an additional control panel". On the other hand, the top reviewer of Splashtop Remote Support writes "Offers remote support and management is easy ". Microsoft Remote Desktop Services is most compared with TeamViewer, VMware Horizon, Citrix Workspace, VMware Workstation and BeyondTrust Remote Support, whereas Splashtop Remote Support is most compared with Parallels Access, TeamViewer, LogMeIn Rescue, Parsec and ConnectWise ScreenConnect. See our Microsoft Remote Desktop Services vs. Splashtop Remote Support report.
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