We performed a comparison between Microsoft Intune and Microsoft Remote Desktop Services based on real PeerSpot user reviews.
Find out in this report how the two Remote Access solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Microsoft Endpoint Manager is not expensive overall, especially for small environments."
"For Windows services, there are multiple options within Intune to modernize it to be more internet-facing and dynamic."
"The most valuable features are the ones that make sure that the deployment is of a standard operating system and the Zero Touch deployment, which is very useful. This allows users to have an out of box experience."
"The solution is stable."
"The ability to send configurations to our systems is valuable, particularly as we don't have a regular Windows AD server. Our current environment doesn't have a Windows AD, which limits our ability to push GPOs. However, this is where the solution can step in and help us push policies."
"The device profiling which uses the official Outlook email enabled us to control the screenshot feature and prevent copying outside of the organization's application."
"It's very informative when there is an error. It allows us to backtrace where the error is and resolve that ourselves. It's a bit of a Swiss Army penknife. We find that it fixes most issues."
"It is user-friendly, and the performance is also good. It is a convenient product"
"The most valuable feature is performance."
"In terms of the valuable features, I like the profile, the new version is really good."
"The solution is easy to use."
"The most valuable features are availability and security."
"It's scalable enough for our needs and very reliable."
"The solution works on Microsoft servers."
"The performance meets our requirements and the stability is good."
"The tool shares computer resources perfectly."
"The UI also needs improvements because it is complex for end-users. We have had feedback from a few users in our organization who found the UI is not feasible for tracking and analyzing all the processes and monitoring all the devices."
"Deploying an app can be a complex process due to dependencies."
"One big problem with Microsoft is that they're changing the names of the products quite often, or they're quite consistently doing so. Intune is now Endpoint administration. Constantly switching the user interface or the administrative interface makes it quite hard to keep pace. If you are on a two-week holiday and you come back and look at the same screen you have looked at for the last couple of months, it looks different, which is annoying. Changing things around all the time doesn't make it easy."
"The add-ons must be integrated into the solution."
"Additional application deployment options e.g. MSI deployment with more complex parameters or additional side-by-side files, and non-MSI deployment options."
"The security features should be improved."
"Microsoft Intune could enhance its patch management for various devices, ensuring regular updates and tracking of device privileges."
"Intune has limited integration with non-Microsoft solutions."
"I want to connect easily from an external network even when I'm not in my enterprise or company. It should be easy to connect or integrate Microsoft Teams, for example, with Microsoft Remote Desktop Services."
"I would like to see the hard drives work without locking up and integrate the local drives in the next release."
"Microsoft Remote Desktop Services needs to improve its security."
"Users have to re-enter their ID and password every time they log on, which is tedious and repetitive."
"Lacks a notification feature when internet is down."
"The reliability of the solution could improve."
"We'd like them to continue to improve on security."
"We find the services are not as transparent as we would like for our integration with Citrix."
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Microsoft Intune is ranked 4th in Remote Access with 165 reviews while Microsoft Remote Desktop Services is ranked 2nd in Remote Access with 76 reviews. Microsoft Intune is rated 8.0, while Microsoft Remote Desktop Services is rated 8.0. The top reviewer of Microsoft Intune writes "We can manage all aspects of our devices from a single console, easy to scale, and quick to deploy". On the other hand, the top reviewer of Microsoft Remote Desktop Services writes "Easy to set up and reliable, but needs an additional control panel". Microsoft Intune is most compared with Jamf Pro, VMware Workspace ONE, ManageEngine Endpoint Central, Microsoft Entra ID and SOTI MobiControl, whereas Microsoft Remote Desktop Services is most compared with TeamViewer, VMware Horizon, Citrix Workspace, VMware Workstation and Parallels Access. See our Microsoft Intune vs. Microsoft Remote Desktop Services report.
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