We performed a comparison between Microsoft Configuration Manager and Pulseway based on real PeerSpot user reviews.
Find out in this report how the two Server Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Patching is the main feature because SCCM is made to control the entire environment without manually interpreting. So it is good to use for patching."
"Valuable features include configurations enforcement, compliance data gathering, and deployment of a standardized OS."
"It has the ability to perform mass distribution."
"The scalability to deploy the package."
"Microsoft is being very competitive right now, and they are really investing in a lot of new features to be more competitive in the marketplace."
"This has made the management of our environment easier."
"I like Mircosoft's technical support. Microsoft has a few updates, like some of the critical KBs. They are published within the interval time, and in case of an escalation on the client missions, we will raise a ticket with the Microsoft team. They will create a hotfix or a critical update. They will chat with us, and that is one thing I like about Microsoft. Whenever any issues occur at my organization, they will help you out soon as possible within the SLA."
"The most valuable feature of this solution is its ability to deploy patches to nearly all applications."
"The setup is simple."
"The solution has great workflow and server modules."
"It has been very helpful to get notifications about various issues with my servers and network to help me take action to resolve problems before they become major issues."
"We like the patching of the window updates in the client's systems. You can automatically do updates with a single click."
"It gives you remote control and has a mobile app."
"There should probably be better remote support. They should also continue to improve on patch management, patching, and creating or turning products in software into deployable apps."
"The time the solution takes for updating systems could be quicker. For example, the system information status is not updating as it should. Additionally, the database synchronization querying is slow and could be improved."
"The solution does not support remote devices so the CMG is still required."
"The tool's deployment is complex and depends on the architecture you want to implement."
"It is a bit of an old and outdated product."
"It would be better if reporting were more user-friendly. I would like to see an upgrade in the reporting structure in the next release. At the moment, you have to use an SQL query or configure it to pull reports through the graphical user interface. Their updates could be more regular. I think Mircosoft updates it every six months. They are also moving many things to Intune, and Microsoft decided to move the deployment solution there. I think SCCM is getting old, and Intune is new."
"They should improve their anti-malware policies like the SCEP policies. For instance, you can't have different policies for different servers, there is only one policy in all the servers, and everything is covered under that. For example, say you want to scan one group of servers on Saturday, and then you want to scan another group of servers on Sunday, you can't do that. You have to scan all your servers, a regular scan or a full scan, on the same day and at the same time. That's definitely one thing they need to resolve. In the next release, it would actually be nice if they included Apple products. It will also help if you can use Intune again. Their compliance reporting feature could also be better. They can maybe work a bit on that for patching now. It would be better if SCCM came with the functions of Right Click Tools built-in. If SCCM would have all those functions already built-in, we won't have to go and spend $5,000, just as an add-in from another company to get those functions."
"A lot of experience is needed in terms of troubleshooting, as this is one of the most difficult tasks in MECM. We were seven people in a group and I was the only one that had the patience to do the troubleshooting at times."
"It would be nice if it also had a desktop application, similar to the phone app, which would allow me to monitor and control computers from my desktop."
"They have good technical support but it's not excellent."
"There are some bugs or glitches."
"The solution does not allow you to make a script for just one customer."
"GUI needs to be improved and the solution lacks a process for monitoring VOIP calls."
More Microsoft Configuration Manager Pricing and Cost Advice →
Microsoft Configuration Manager is ranked 2nd in Server Monitoring with 78 reviews while Pulseway is ranked 18th in Server Monitoring with 6 reviews. Microsoft Configuration Manager is rated 8.2, while Pulseway is rated 8.6. The top reviewer of Microsoft Configuration Manager writes "Seamless system updates, useful integration, and reliable". On the other hand, the top reviewer of Pulseway writes "A solution with a great monitoring system and ability to control access remotely". Microsoft Configuration Manager is most compared with Red Hat Ansible Automation Platform, ManageEngine Endpoint Central, Microsoft Intune, BigFix and Tanium, whereas Pulseway is most compared with Zabbix, Kaseya VSA and PRTG Network Monitor. See our Microsoft Configuration Manager vs. Pulseway report.
See our list of best Server Monitoring vendors.
We monitor all Server Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.