We performed a comparison between LogMeIn Central and Microsoft Configuration Manager based on real PeerSpot user reviews.
Find out what your peers are saying about NinjaOne, Kaseya, TeamViewer and others in Remote Monitoring and Management (RMM)."The initial setup was simple."
"This solution has allowed granular permission access to machines, very consistent and solid most of the time."
"Provides remote access, allows me to get inside our network to be able to fix problems."
"The initial setup was very easy."
"It saves us drive time, we don't have to go to clients. We can just use remote access."
"I like being able to dial in and transfer files for updates."
"Remote access is really the biggest one, because in order to be able to support my clients from wherever I am, that is the biggest feature."
"I like the security aspect, that I can glance down and see quickly who's up to date on patches, and who has virus concerns."
"The most valuable feature is the scalability."
"It's a stable product."
"It does the job and meets our needs. With everybody working remotely these days, we are using this solution to deploy everything. The deployment of PCs is easy."
"The solution is user-friendly and easy to learn."
"The main, clear valuable feature is updating the latest, patches and updates from Windows. This is the main feature we really utilize a lot."
"We are happy with the collaboration of SCCM with Patch My PC, which allows us to do patch work."
"Microsoft Endpoint Configuration Manager is valuable in keeping our systems updated. We are able to send updates to all the systems. Additionally, the Intune integration is helpful."
"You can remote control or RDP. That has been the most valuable because we can go into one console and can get to anything we want. Instead of going to all these different consoles, we centralized everything."
"LogMeIn Rescue could be made a lot easier where you could just tell the person where to go and log in, and they could just log in. Or even make it simpler where you could just send a file to a person and they would click on it; just something easier. The way they have it right now, it's not easy."
"Do not use the technical support."
"The file transfer could be better. They could make it a lot easier to deal with. LogMeIn Central is not that intuitive. It's a lot harder to figure out."
"They should provide intermediate device limit options for the users."
"The screen. Make it clearer. The screen resolutions don't always line up. So clarity of the screen, and speed."
"Sometimes it just fails to load."
"The solution is expensive as hell."
"Compared to other products, I feel that their biggest weakness has been customer service. They are very nice, but things take forever to resolve. It has been a major issue there. Otherwise, we're happy. We haven't moved away from them because we haven't found anybody with comparable pricing for our business model."
"Management of Linux devices could be improved."
"Could do with some cosmetic improvements on the user interface."
"There is a reboot issue with the patching. Sometimes, if patching runs into any issue whatsoever, it doesn't reboot but it doesn't tell you it errored out. It just sits there and we don't find out until the next day whether it patched or not. That was a big issue for us. We're working through that. They added some stuff in there now where you can actually tell reboot is pending. But we still need some kind of notification that if something fails or is pending, we know. We shouldn't have to go in and look. They don't have anything for that right now."
"Devices like smartphones and tablets are managed very well on VMware, however, they are absent in SCCM. I could configure iPad from the VMware site and it was done very easily. It should be just as possible on SCCM."
"As far as load balancing across, they don't have that support yet, so that you can actually build multiple primaries and have it load balance across. They don't have any of that functionality yet. That would be a nice feature, to scale that way."
"The availability of technical support could improve."
"It would be nice to have everything in one place. Now they have Intune for the desktops and SCCM to handle their servers."
"They need to improve the support for the Mac operating system."
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LogMeIn Central is ranked 10th in Remote Monitoring and Management (RMM) with 19 reviews while Microsoft Configuration Manager is ranked 2nd in Server Monitoring with 78 reviews. LogMeIn Central is rated 8.6, while Microsoft Configuration Manager is rated 8.2. The top reviewer of LogMeIn Central writes "Fast with an easy setup and a good interface". On the other hand, the top reviewer of Microsoft Configuration Manager writes "Seamless system updates, useful integration, and reliable". LogMeIn Central is most compared with TeamViewer, NinjaOne, Atera, LogMeIn Rescue and Kaseya VSA, whereas Microsoft Configuration Manager is most compared with Red Hat Ansible Automation Platform, ManageEngine Endpoint Central, BigFix, Microsoft Intune and Tanium.
We monitor all Remote Monitoring and Management (RMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.