We performed a comparison between Kaseya VSA and Microsoft Configuration Manager based on real PeerSpot user reviews.
Find out in this report how the two Patch Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."VSA installs an agent on every computer that allows users to create a help desk ticket with one click. That's why I chose VSA. Many users never create tickets when they have a problem. Sometimes I won't know about an issue until they run into me and say, "Hey, this has been broken for two months.""
"The product's support team is very quick to respond, especially because the tool's technical team operates in the same time zone where I am located."
"Provides efficient automation."
"The training that we received was quite good."
"The solution was scalable."
"Patch management was very useful. Backdoor access to the clients was also very useful."
"I like the remote control, audit, inventory, patch management, software management, and monitoring features."
"The way Kaseya VSA treats application vulnerabilities is good. They have released some new features that have been a benefit, such as updates from the Microsoft repository directory."
"The solution effectively handles inventory management, deployment, and reporting."
"The most valuable feature of SCCM is the application distribution."
"You can remote control or RDP. That has been the most valuable because we can go into one console and can get to anything we want. Instead of going to all these different consoles, we centralized everything."
"I like its ease of use. It does what you need it to do, and it's a one-stop-shop for the company and for all your deployments. If you incorporate Intune into it, you can have both. You can bring your own devices and corporate devices, and everything runs out of SCCM and Intune."
"It is easy to install, and quick to deploy."
"I have found the solution to be scalable. We have around 50,000 users using the solution."
"The most valuable features are Remote Connect, SUP, Cloud functionality, Report, Query, and third-party patching."
"It's a stable product."
"The user interface is somewhat outdated."
"The product's user interface is an area with certain shortcomings where improvements are required."
"The predefined reports are not up to the mark and you have to do a lot of customization."
"It's very difficult to update the third-party software on every device."
"The agent-based monitoring solution can be improved."
"The audit and KNM tools could improve."
"There should be more Mac support. Whenever a new Mac operating system comes out, the support is very limited. It takes them a while to get things up to date. We're seeing more and more people move to Mac from the Windows environment for various reasons, but their support for Mac is very limited. A lot of it might have to do with Mac itself, but there are ways to improve upon that. That would be my biggest thing for improvement."
"The stability of the solution is good but it can be improved."
"The tool's deployment is difficult. Microsoft needs to improve documentation with videos."
"The solution is a bit heavy on the sources such as RAM or CPU and the software needs to be a bit lighter."
"The configuration of Microsoft Endpoint Configuration Manager could be improved, it is a bit complicated."
"The solution should be more compatible with different versions of Linux."
"The solution can be improved by speeding up the synchronizing of the policies on the devices."
"Could do with some cosmetic improvements on the user interface."
"The time the solution takes for updating systems could be quicker. For example, the system information status is not updating as it should. Additionally, the database synchronization querying is slow and could be improved."
"Built in PowerShell cmdlets would be a nice feature because managing clients remotely can be a pain without knowing the WMI calls to run."
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Kaseya VSA is ranked 4th in Patch Management with 29 reviews while Microsoft Configuration Manager is ranked 1st in Patch Management with 78 reviews. Kaseya VSA is rated 7.6, while Microsoft Configuration Manager is rated 8.2. The top reviewer of Kaseya VSA writes "Single portal management, cost-saving, with thorough technical support". On the other hand, the top reviewer of Microsoft Configuration Manager writes "Seamless system updates, useful integration, and reliable". Kaseya VSA is most compared with ConnectWise Automate, NinjaOne, Microsoft Windows Server Update Services, Datto Remote Monitoring and Management and N-able N-central, whereas Microsoft Configuration Manager is most compared with Red Hat Ansible Automation Platform, ManageEngine Endpoint Central, Microsoft Intune, BigFix and NinjaOne. See our Kaseya VSA vs. Microsoft Configuration Manager report.
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