We performed a comparison between HubSpot Marketing Hub and Oracle CRM based on real PeerSpot user reviews.
Find out in this report how the two Marketing Automation solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The tool is very stable and very reliable."
"We are now able to manage and measure content (blogs, CTAs, and landing pages)."
"Technical support is helpful and responsive."
"We can choose the necessary stages as per the lead, and update it accordingly, then proceed it further."
"Their blog platform and form capabilities are very easy to use and integrate within our web site."
"The most valuable features are the reports, overall usability, and ease of use."
"As a CRM tool, it looks good."
"The most valuable aspect for us is email marketing because it provides us with a powerful tool and allows us to create email workflows for follow-ups, which is crucial for building relationships with potential customers."
"Oracle CRM is very, very stable, one of the most stable products I've used in my career, and doesn't require much maintenance."
"CRM's performance is good, we've never faced any issues with it."
"The solution is smooth, easy to use, easy to customize and it has many features. Plus, there are regular updates."
"Everything related to insights and dashboards is valuable. It is great for tracking all the effort and generating reports."
"The most valuable features of the solution are that it is user-friendly and the fact that the database handling is much better, like any other Oracle solution."
"Oracle CRM is a versatile solution with many features and functionalities that makes it a suitable solution for many different business use cases."
"It's very easy to find any customer-related data."
"The solution is scalable."
"It would be ideal if there was a way to forward a notification or create notifications for non-HubSpot users."
"API capabilities (including the performance) are minimal and the email workflow capabilities are too rigid, which results in very complicated workflow management."
"Some customized reachouts might need additional levers or add-ons, especially when automating at scale for specific buying personas. That's when you might need some additional help, in my opinion."
"The tool should improve email marketing solution. It is behind its competitors for bulk campaigns."
"The product is not cheap."
"They should increase the ease of actually creating the contacts and the workflows and enhance that aspect."
"There are some issues with HubSpot Marketing Hub with receiving notifications. It was too difficult to understand, and it requires a lot of effort. Configuration could be simplified."
"HubSpot is mainly for enterprise clients and there is a lot of competition. There are better solutions, such as Eloqua and Marketo. This solution needs to improve the analytics for social media monitoring to a level that it can compete with other solutions available in the market. There are some limitations with the features compared to other solutions."
"A specialized team is required for managing Oracle, which is extra overhead for the customer."
"The product's UI lags, and with all the new technologies, it is not quick enough to adopt them."
"We noticed that sometimes it can be slow, and then we have to refresh the whole system."
"Our infrastructure is set up for an on-premises deployment of this solution and I am concerned that the online deployment that we are moving to will not perform as well as our current on-premises storage systems. It could cause some problems, such as latency delays."
"The licensing is expensive."
"The data visualization should be better in Oracle CRM."
"Oracle CRM can improve integration and performance."
"The configuration requires a lot of technical intervention."
HubSpot Marketing Hub is ranked 2nd in Marketing Automation with 31 reviews while Oracle CRM is ranked 5th in Marketing Automation with 35 reviews. HubSpot Marketing Hub is rated 8.2, while Oracle CRM is rated 8.0. The top reviewer of HubSpot Marketing Hub writes "Offers, email automation, pre-scheduling, greatly enhances our efficiency and provides the granularity we need for in-depth analysis". On the other hand, the top reviewer of Oracle CRM writes "The solution is easy to deploy, scalable, and stable". HubSpot Marketing Hub is most compared with Salesforce Marketing Cloud, Marketo, Oracle Eloqua, IBM Watson Campaign Automation and Zeta Marketing Platform, whereas Oracle CRM is most compared with Siebel CRM, SAP CRM, Microsoft Dynamics CRM, Amdocs CRM and Salesforce Sales Cloud. See our HubSpot Marketing Hub vs. Oracle CRM report.
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