We performed a comparison between GoToMeeting and TeamViewer based on real PeerSpot user reviews.
Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."GoToMeeting's security is very good. I've never known anybody to crash a GoToMeeting."
"I like GoToMeeting because it is lighter than other solutions, such as Webex."
"GoToMeeting is very handy. It's good software. I would definitely recommend it."
"It's cost-effective."
"The most valuable feature is the dial-in capability."
"It's easy to set up."
"Ease of setup and login by attendees. Facilitates sharing visually, and not just via audio."
"We like that this solution allows us to assign separate numbers to people without having to have a physical telephone system in place."
"From my perspective, the most important is the login."
"The most valuable feature is you do not need to know the Windows username and password to connect and see the staff screen."
"The solution is a very good tool for monitoring and for remote access. Anyone is able to use it, it is simple to use."
"This is a unique solution that is very easy to install."
"There have been a couple of times with the handy remote access feature, where I have been asked for something at eight o'clock on a Thursday evening and it is on my desk machine, but I am driving back to my office. With TeamViewer, I can just stay at my home machine, connect to my work machine, and get the data needed without having to drive back across town."
"The most valuable feature of TeamViewer is the remote access connection. Additionally, it is easy to use."
"The most valuable feature of TeamViewer is the ability to remote control a computer system. Overall it is a complete solution."
"It is a scalable product."
"I didn't like the fact that they tried to make their new version look like Zoom."
"The product itself doesn't stand out against other options on the market."
"The sound quality is good but the video quality needs improvement."
"I don't know whether it is an issue or not but my boss was asking me if person one is in one room, and another person wanted to use another room at the same time, I don't know whether it is possible."
"I would like to see better support for mobile devices."
"Using GoToMeeting in a meeting-sized conference room is kind of a letdown. The camera is supposed to track the speaker and focus on that person so that they can be on the screen. That feature rarely worked. We tested it thoroughly, so maybe it was an issue with the size of the conference room. It may not be suitable for large conference rooms."
"Manageability needs to be improved."
"The interface is a little outdated and could be better."
"There is a paid version of this solution with more features available. However, they should provide more free features to the user, such as factor authentication."
"They could give more information about using certain kinds of applications for secure transactions, such as secure file transfers."
"TeamViewer has a legacy and may not be using the latest UI trends."
"I would like it if the trial version of TeamViewer allowed you to have a connection for much longer."
"One thing I have noticed is that TeamViewer does not work so well when the machine you are trying to connect to remotely is not running the same version as your machine."
"I am not sure about all the features of TeamViewer, but if they have no voice communication or file transfer features they should add them."
"This solution could be improved by offering more flexibility in terms of usage."
"The solution could have better scalability."
GoToMeeting is ranked 11th in Virtual Meetings with 24 reviews while TeamViewer is ranked 3rd in Virtual Meetings with 85 reviews. GoToMeeting is rated 7.8, while TeamViewer is rated 8.6. The top reviewer of GoToMeeting writes "It features low latency, which is crucial because everybody is using VPN to connect to their PCs at work". On the other hand, the top reviewer of TeamViewer writes "Solid cross-platform remote control, but with kludgy central management and some serious feature issues on macOS". GoToMeeting is most compared with Skype for Business, Zoom, Adobe Connect, Webex and Microsoft Teams, whereas TeamViewer is most compared with TeamViewer Tensor, Microsoft Remote Desktop Services, Parallels Access, ISL Online and BeyondTrust Remote Support. See our GoToMeeting vs. TeamViewer report.
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