Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs Parallels Remote Application Server (RAS) comparison

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Executive Summary

We performed a comparison between Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) and Parallels Remote Application Server (RAS) based on real PeerSpot user reviews.

Find out in this report how the two Application Virtualization solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
771,157 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The only thing that is really important for me is being able to connect from wherever I am. It is important for me because sometimes I am in places where there are not enough safe conditions to be able to work safely, in terms of security and confidentiality of my data. Being able to access internal resources from a secure platform allows me to work without fearing that my data has been stolen.""Citrix has had the top remote display for the last 20 years, and there is a huge technological gap between Citrix and its competitors.""Centralization and security are the most valuable features of Citrix Virtual Apps and Desktops.""XenApp is a fast, secure and reliable solution for remote connections that is completely different than and superior to older Windows solutions.""It has improved delivering applications to remote locations with its lower bandwidth utilization.""The user experience when using the solution's technology remotely is definitely superior to our VPN and/or Windows Remote Desktop. It's a much better user experience for those folks.""It is user-friendly and easy to use.""The architecture I built had a robust failover mechanism for the endpoints, and the interface was user-friendly."

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"Ease of use in publishing apps and installing the agent. The Interface is fairly intuitive after some tinkering. Although I inherited the app only two-thirds deployed, I was able to complete the deployment and service it over the last year without referring to any documentation.""The most valuable feature is the ease with which you can publish applications to different groups of users, by integrating with Windows Active Directory.""The solution is powerful, and it has good speed and performance.""It provides flexible access to Windows applications from many types of devices.""Thin client management (Windows 10 client) provides an easy way to lock down client connection to the remote infrastructure. Policies are very helpful for preconfiguring client behavior. Finally, client management is easy.""We use RAS to publish cloud desktops to our clients. The ability to easily publish resources to a subset of users is what we find most valuable.""The stability is ok - once I finished the setup, the system was quite stable.""It is robust. We have some 75 users using it and it doesn't lag. It's very speedy."

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Cons
"The Endpoint Management solution needs improvement when it comes to mobile device management. For example, they are still not supporting Windows 10 and this feature is required by many customers.""For us, pricing is the most important feature to improve.""Scalability depends on the server and the number of users in the organization.""Pricing and technical support need improvement.""When I needed support for a couple of things, three people intervened. Each time, three people gave me a different answer. In the end, they did not manage to give the right answer. At a certain point, they stopped replying.""The monitoring and management is in need of improvement.""The solution's technical support is not so good.""The sales team does not focus on client needs but instead focuses on selling higher-priced items."

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"The solution's application virtualization feature needs improvement.""HALB is not stable in our environment. When running two HALBs we have stability problems, so we use an active one and a passive for backup. Also, it would be nice to implement an upgrade of the environment without having to stop the servers. As it is, this must be done during off-hours.""Currently in the RD Session Hosts – Sessions section, I can see what server a user is logged into but not what app he is using. Being able to do so would be immensely helpful when a non-technical user is complaining of issues, but I can’t tell which app he is using, and he is actually logged into multiple servers since they serve multiple apps.""We have had significant, ongoing issues with printing. It would be great to have a best practice for dealing with printing that we can offer to our customers.""The product does not utilize SQL for reporting purposes. Also, it does not support some hypervisors similar to Citrix. These particular areas need improvement.""We would like to be able to re-label the OTP (One Time Password) popup so our users can easily recognize that they are to put in their DUO code on that line. Most users see OTP and ask what that is.""From a seller's point of view, there are a lot of things that they could do better in the sales cycle.""We would like the ability to provide a popup message, such as a maintenance notification. That same notification on the Parallels client would be awesome."

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Pricing and Cost Advice
  • "You have to do some hard work in order to get the suitable licenses."
  • "The licenses are affordable, but the support is a bit expensive, though worth the value.​"
  • "The product, XenServer, is free to use, and XenApp has a one month free license."
  • "It is a bit costly, but enterprise class features come with a cost."
  • "It is quite expensive, but so are the competitors on the market."
  • "I think it is a little high priced."
  • "I suggest using the concurrent user licensing scheme."
  • "A perpetual enterprise license costs approximately $300 USD."
  • More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) Pricing and Cost Advice →

  • "The pricing has always been competitive, and the new SPLA licensing model works great for our business and clients."
  • "I think the new pricing is a little bit high. If the price was lower, we could use it for many more customers. If there was one improvement to be made to this product, it would be a small-business version, at a much lower price point."
  • "Work with the vendor, as this is a fairly new product and they want use cases. Deals can be made."
  • "Comparable performance to Citrix for our use case at a significantly lower cost. Pricing is clear and there are relatively few options or other pricing considerations when compared to similar products. Just be sure not to forget the Microsoft licensing that goes along with a Parallels deployment."
  • "Just compare it to Citrix and you will see the value in it."
  • "Pricing is a little steep."
  • "It justifies the price. In terms of licensing, initially when we got the product it was an unlimited licensing strategy. We knew would grow in the coming years. So initially, we took a plan which had no limit. After a year or so the strategy changed and we were being limited to 105 licenses, that was the minimum... If there was flexibility for increasing the number of licenses that would be great because you never know how much you are going to grow in the next year."
  • "We currently use Parallels side-by-side with an Azure cloud-hosted solution. This may be from a lack of product knowledge on my part, but we still need to work out the most effective way to shut down servers outside of hours, thereby reduce hosting costs. I am not entirely convinced Parallels does this well yet."
  • More Parallels Remote Application Server (RAS) Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:My focus has primarily been on publishing virtual applications.
    Top Answer:In the past, the prices of the product were great. With the acquisition of Citrix by your company, the prices have drastically increased. For my company, it has become a bit of a problem to sell… more »
    Top Answer:Pricing and technical support need improvement.
    Top Answer:The solution is powerful, and it has good speed and performance.
    Top Answer:The product is not expensive. I rate its pricing a three or four out of ten.
    Top Answer:Parallels Remote Application Server (RAS) is an expensive solution, and its pricing could be improved.
    Ranking
    Views
    2,207
    Comparisons
    1,354
    Reviews
    23
    Average Words per Review
    592
    Rating
    7.7
    Views
    781
    Comparisons
    507
    Reviews
    3
    Average Words per Review
    283
    Rating
    8.0
    Comparisons
    Also Known As
    Citrix Virtual Apps and Desktops, XenDesktop, XenApp (Citrix Virtual Apps)
    Parallels RAS
    Learn More
    Parallels
    Video Not Available
    Overview

    Enable secure, flexible work with the leader in virtual apps and desktops

    Deliver desktop as a service (DaaS) from any cloud or datacenter

    Get started with Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) in minutes to provide a familiar, high-performance digital workspace experience to your users. We’ll manage the infrastructure and security. You focus on your business.

    ApplicationServer delivers applications, data and virtual desktops from a central location, providing continuous availability, resource-based load-balancing and complete network transparency.
    Sample Customers
    Exelon, Aeronamic, AIDS Healthcare Foundation, Alameda County Medical Center, Alaska Department of Fish & Game, Aloysius Stichting, Amarchand Mangaldas, AmBev, Amnet Technology Solutions, Arval
    Arsari Group _ PT Netmarks Indonesia, Izhevsk Elektromekhanicheskiy Zavod (IEMZ) _ Kupol, Abilene Diagnostic Clinic, Fylde Borough Council, YARSTROYREZE LLC, VSK Insurance House, Melenkovsky District of Vladimirskaya Oblast, Sofrigam SA, Antenna International, KingsGate Community Church, Norwegian American Hospital, Island Hotels Group, Medway Council, Medway Council, Voices of September 11th, MacDonald Training Center, Kansas Childrenês Service League, Scope,Next Generation Clubs, WTC Communications, Opera Australia, HSE Integrated, Danier, Bridgwater College, Kern County Mental Health, Tony Tiendas, Spears Manufacturing, Managed Insurance Services Inc., Intuitive Medical Software, M.J. Soffe, Mazda Motors, Israel Military Industries (IMI), Telfair, Upic Solutions, Teleflora, Fisher & Company
    Top Industries
    REVIEWERS
    Computer Software Company19%
    Financial Services Firm9%
    Comms Service Provider9%
    Insurance Company7%
    VISITORS READING REVIEWS
    Computer Software Company13%
    Financial Services Firm12%
    Government8%
    Manufacturing Company7%
    REVIEWERS
    Government15%
    Construction Company15%
    University15%
    Local Government8%
    VISITORS READING REVIEWS
    Computer Software Company15%
    Financial Services Firm10%
    Government8%
    Comms Service Provider7%
    Company Size
    REVIEWERS
    Small Business29%
    Midsize Enterprise16%
    Large Enterprise55%
    VISITORS READING REVIEWS
    Small Business23%
    Midsize Enterprise15%
    Large Enterprise63%
    REVIEWERS
    Small Business52%
    Midsize Enterprise8%
    Large Enterprise40%
    VISITORS READING REVIEWS
    Small Business30%
    Midsize Enterprise14%
    Large Enterprise56%
    Buyer's Guide
    Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. Parallels Remote Application Server (RAS)
    May 2024
    Find out what your peers are saying about Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. Parallels Remote Application Server (RAS) and other solutions. Updated: May 2024.
    771,157 professionals have used our research since 2012.

    Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is ranked 1st in Application Virtualization with 90 reviews while Parallels Remote Application Server (RAS) is ranked 5th in Application Virtualization with 24 reviews. Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is rated 8.4, while Parallels Remote Application Server (RAS) is rated 8.8. The top reviewer of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) writes "Flexible Deployment, reliable performance, and fast transmission speeds". On the other hand, the top reviewer of Parallels Remote Application Server (RAS) writes "Provides good scalability and a secure environment". Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is most compared with Amazon Appstream, VMware Horizon View, Citrix Workspace, Amazon WorkSpaces and Microsoft App-V, whereas Parallels Remote Application Server (RAS) is most compared with Microsoft Remote Desktop Services, Citrix Workspace, Parallels Desktop, NVIDIA GRID and VMware Workstation. See our Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. Parallels Remote Application Server (RAS) report.

    See our list of best Application Virtualization vendors and best Virtual Desktop Infrastructure (VDI) vendors.

    We monitor all Application Virtualization reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.