Cisco Meraki Systems Manager (MDM+EMM) vs Microsoft Intune comparison

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4,316 views|2,998 comparisons
95% willing to recommend
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53,223 views|36,602 comparisons
91% willing to recommend
Comparison Buyer's Guide
Executive Summary
Updated on Jun 8, 2022

We performed a comparison between Cisco Meraki Systems Manager (MDM+EMM) and Microsoft Intune based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.

  • Ease of Deployment: All Cisco Meraki users and most Microsoft Intune users report that the initial setup of the two platforms is straightforward.
  • Features: Users of both products are happy with their stability and scalability. Meraki users say it is easy to use, can manage thousands of devices, and provides them with excellent analysis of their traffic. Several users mention that it needs better support for Windows products. Microsoft Intune users like its auto-pilot feature and say it is a secure, reliable, and mature solution, but that it needs better reporting options.
  • Pricing: Most Meraki users feel that its pricing is high. Microsoft Intune users give mixed reviews for its price. Some feel that its price is reasonable, while others feel that it is high.
  • ROI: Meraki users do not mention ROI. Microsoft Intune users report a significant ROI.
  • Service and Support: Meraki reviewers are very satisfied with the level of support they receive. Many Microsoft Intune say the support needs to improve.

Comparison Results: Meraki comes out on top in this comparison. According to reviewers it is easier to set up than Microsoft Intune and has better customer support. However, Microsoft Intune does better in the pricing category.

To learn more, read our detailed Cisco Meraki Systems Manager (MDM+EMM) vs. Microsoft Intune Report (Updated: March 2024).
771,212 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The solution is simple.""Security is the main feature because the company is reliable.""The stability of the solution is very good. It's reliable. We don't have crashes or experience freezing. There aren't bugs or glitches.""It's robust, and we like the device availability, ease of purchase, and supplier stock availability.""It’s helped us manage our endpoints.""We experience no downtime, no breakdowns, all the user readings are exact, and it gives us quick analysis so we can apply security measures.""Meraki Systems Manager's most valuable features are password management, device tracking, remote resetting and wiping, device management, inventory management, and easy policy deployment.""The most valuable features include remote inventory analysis, security features like geofencing, and software distribution."

More Cisco Meraki Systems Manager (MDM+EMM) Pros →

"It is a very helpful solution.""Intune provides full endpoint visibility and IT control across device platforms. You can individualize it for your company with the Intune Company Portal app.""This product offers an alternative solution to other UEM (Unified Endpoint Management) solutions.""The most valuable feature of Intune is the central dashboard for compliance and policy management.""It works pretty well for us.""The features I found most valuable in Intune are its user visibility and troubleshooting options.""The ability to (somewhat) manage full Windows 10 computers including EXE-based or MSI-based application deployments using Azure Active Directory as Identity.""The ability to block and erase remote devices is valuable to us, especially when those devices are lost."

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Cons
"The cost of installing this solution can be more expensive depending on who is doing the installation. Cisco is very expensive, and I'd like to see a reduction in cost.""There are problems with the connection on the client side, and the app that was deployed could be better.""Integration with other tools, such as, ConnectWise Automate.""It would be beneficial to have better integration with other OS.""The tool's pricing needs to be more flexible like Cisco's.""Security could be improved, and there could be more features that enable you to customize the end customer solution.""One area for improvement in Cisco Meraki Systems Manager is the ability for more advanced users to make detailed and non-standard changes.""The maintenance is average."

More Cisco Meraki Systems Manager (MDM+EMM) Cons →

"Reporting needs improvement.""Microsoft Intune could enhance its patch management for various devices, ensuring regular updates and tracking of device privileges.""It needs certificate provisioning for S/MIME purposes.""There is room for improvement in integration and security as well.""The solution could improve by having better integration with Apple.""Integration with Mac devices requires some improvement.""China blocks Google and Google Play Store, which makes installation challenging. Microsoft Intune is a company software, which has to be installed to the app portal or Microsoft Software Center.""We need the capabilities of the Cloud Management Gateway (CMG) to be enhanced through Intune instead of Azure."

More Microsoft Intune Cons →

Pricing and Cost Advice
  • "The price is high for the market."
  • "It's extremely competitive and very good for a product in this sphere."
  • "The cost of installing this solution can be more expensive depending on who is doing the installation. Cisco is very expensive."
  • "This product is reasonably priced."
  • "My customers at times have issues with the price of the solution. It is expensive, but overall it is worth it. The licensing model cost is based on how many devices you require."
  • "The storage is affordable and the system has some price-related issues. Therefore, keeping the price in mind, I would rate it seven out of ten."
  • "Meraki MDM is the cheapest solution we have used."
  • "My clients find it a bit expensive compared to other systems."
  • More Cisco Meraki Systems Manager (MDM+EMM) Pricing and Cost Advice →

  • "Consider the Microsoft Enterprise Mobility Suite rather than choosing specific sub-components, e.g. only Microsoft Intune."
  • "There is a cost benefit of using Microsoft Intune because of the packaging with other Microsoft products."
  • "Microsoft Intune is a cost effective choice. It is less expensive than other products on the market."
  • "The purchase of the product was handled by someone else."
  • "I have no comment on pricing of the solution."
  • "The product is offered as part of a Microsoft standard bundle. The pricing can be competitive to Airwatch, and Maas360."
  • "For Microsoft 365 E5 clients, cost is not an issue as this product is one of the benefits."
  • "The price of Intune is included with the license for Office 365, so we don't have to pay anything extra for it."
  • More Microsoft Intune Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The price depends on the usage. If someone has a niche enterprise clientele, they will need more features and security in their network. Price will not be their primary concern.
    Top Answer:Sometimes, the integrations are a bit tough. It might require some technical information.
    Top Answer:Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it easy to control security and manage the usage of mobile apps when you have a… more »
    Top Answer:Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of the things I like about it Pros: Protected productivity: Intune gives you the… more »
    Top Answer: Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also access to both Microsoft’s user community as well as around-the-clock customer… more »
    Ranking
    Views
    4,316
    Comparisons
    2,998
    Reviews
    11
    Average Words per Review
    336
    Rating
    8.5
    Views
    53,223
    Comparisons
    36,602
    Reviews
    74
    Average Words per Review
    787
    Rating
    8.4
    Comparisons
    Also Known As
    Meraki MDM
    Intune, MS Intune, Microsoft Endpoint Manager
    Learn More
    Overview

    Every user is unique. Every device, a bit different. Systems Manager keeps the network in the loop about constantly changing devices, automatically tracking device posture and adjusting security policies to match.

    Microsoft Intune is a comprehensive cloud-based service that allows you to remotely manage mobile devices and mobile applications without worrying about the security of your organization’s data. Device and app management can be used on company-owned devices as well as personal devices.

    In an increasingly mobile workforce, Microsoft Intune keeps your sensitive data safe while on the move. Microsoft Intune makes it possible for your team members to work anywhere using their mobile devices. Microsoft Intune provides both the flexibility and the control needed for securing all your data on the cloud, no matter where the device with the data is located.

    Microsoft Intune Device Management Key Features

    With Microsoft Intune Device Management you can:

    • Ensure devices and apps are compliant with your security requirements.
    • Rapidly deploy and authenticate apps on all company devices.
    • Remotely access devices to troubleshoot issues or to remove data from them.
    • Generate reports for all devices in the system.
    • Monitor the way users access and share information to protect company information.
    • Set rules and configure settings on personal and organization-owned devices to access data and networks.
    • Create user groups and device groups, allowing you to rapidly access many users and devices simultaneously.

    Mobile Application Management

    Mobile application management in Intune is designed to protect your organization’s data at the application level.

    With Microsoft Intune Application Management you can:

    • Configure apps to run with specific settings enabled.
    • Update existing apps that are already on the device.
    • See reports on which apps are used and monitor their usage.
    • Selectively wipe organization data from apps.
    • Add mobile apps to user groups and devices.

    As part of Microsoft's Enterprise Mobility + Security (EMS) suite, Intune integrates with Microsoft Entra ID for access control and with Azure Information Protection for data protection. It also integrates with Microsoft 365 Applications.

    Reviews from Real Users

    Microsoft Intune stands out among its competitors for a number of reasons. Two major ones are its ability to secure all devices under its management and the flexibility that the solution offers its users.

    A computing services manager notes, "Its security is most valuable. It gives us a way to secure devices, not only those that are steady. We do have a few tablets and other devices, and it is a way for us to secure these devices and manage them. We know they're out there and what's their status. We can manage their life cycle and verify that they're updated properly."

    The head of IT engineering at a financial services company writes, "The one feature we find most useful is the Mobile Application Manager. There are two types: we have the complete MDM and the Mobile Application Manager (MAM). We don't give our users phones, it is their own personal phone, and we need to allow them to have access to the company details on their phone. We need to create a balance between their own personal data and the company data. We deploy the Mobile Application Manager for them so that we won't be able to interfere with their own personal data."

    Sample Customers
    Hafen Hamburg & Empire Riverside Hotel, Eastview Church, Tourism Holdings, Colegio Sagrada Familia Hijas de Jesús, Tommy Bahama's, Canadian School Mexico, Rosebank College
    Mitchells and Buzzers, Callaway
    Top Industries
    REVIEWERS
    Comms Service Provider29%
    Computer Software Company18%
    Transportation Company12%
    Hospitality Company6%
    VISITORS READING REVIEWS
    Educational Organization46%
    Computer Software Company13%
    Government5%
    Construction Company4%
    REVIEWERS
    Financial Services Firm19%
    Computer Software Company18%
    Comms Service Provider10%
    Energy/Utilities Company6%
    VISITORS READING REVIEWS
    Educational Organization23%
    Computer Software Company12%
    Government7%
    Financial Services Firm7%
    Company Size
    REVIEWERS
    Small Business53%
    Midsize Enterprise13%
    Large Enterprise33%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise53%
    Large Enterprise31%
    REVIEWERS
    Small Business38%
    Midsize Enterprise14%
    Large Enterprise48%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise33%
    Large Enterprise47%
    Buyer's Guide
    Cisco Meraki Systems Manager (MDM+EMM) vs. Microsoft Intune
    March 2024
    Find out what your peers are saying about Cisco Meraki Systems Manager (MDM+EMM) vs. Microsoft Intune and other solutions. Updated: March 2024.
    771,212 professionals have used our research since 2012.

    Cisco Meraki Systems Manager (MDM+EMM) is ranked 6th in Enterprise Mobility Management (EMM) with 26 reviews while Microsoft Intune is ranked 1st in Enterprise Mobility Management (EMM) with 165 reviews. Cisco Meraki Systems Manager (MDM+EMM) is rated 8.4, while Microsoft Intune is rated 8.0. The top reviewer of Cisco Meraki Systems Manager (MDM+EMM) writes "Easy to use and excels in generating reports". On the other hand, the top reviewer of Microsoft Intune writes "We can manage all aspects of our devices from a single console, easy to scale, and quick to deploy". Cisco Meraki Systems Manager (MDM+EMM) is most compared with VMware Workspace ONE, Jamf Pro, IBM MaaS360, ManageEngine Endpoint Central and SOTI MobiControl, whereas Microsoft Intune is most compared with Jamf Pro, VMware Workspace ONE, ManageEngine Endpoint Central, Microsoft Entra ID and BigFix. See our Cisco Meraki Systems Manager (MDM+EMM) vs. Microsoft Intune report.

    See our list of best Enterprise Mobility Management (EMM) vendors.

    We monitor all Enterprise Mobility Management (EMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.