We performed a comparison between Cisco Meraki Systems Manager (MDM+EMM) and Jamf Pro based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Mobility Management (EMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The main advantage is that Intune performs its intended functions effectively."
"As the solution is a software as a service, the scalability is unlimited."
"Configuration profiles, remediation, scripts, and auto-pilot features are very good."
"The reporting and analytics features in Microsoft Intune have been a lifesaver."
"It's easy to deploy a configuration or policy to a system, especially when you don't have Azure AD. Now we are talking to all these small and medium-sized customers who don't necessarily have an on-premise Windows Active Directory. If they have invested in Office 365 Premium, this functionality becomes available to them."
"Stable product that's easy to set up compared to other MDM products."
"The ability to switch between Affinity and non-Affinity enrollment is great."
"It's easy to manage."
"The most valuable features of Cisco Meraki Systems Manager (MDM+EMM) are its ability to do geofencing for devices, manage thousands of devices with only a push of a button, and quick application deployment in seconds. It's amazing. For example, in an education scenario, you can deploy an application update for thousands of iPads in two clicks."
"The cloud manager is user-friendly, and I can manage everything from one dashboard."
"The solution is simple."
"The web portal provides status reporting and ease of configuration."
"The best features of Cisco Meraki Systems Manager include its simplicity and ease of use. It is straightforward to set up and manage devices compared to other products."
"Meraki Systems Manager's most valuable features are password management, device tracking, remote resetting and wiping, device management, inventory management, and easy policy deployment."
"The stability of the solution is very good. It's reliable. We don't have crashes or experience freezing. There aren't bugs or glitches."
"It's very easy to just keep adding devices as needed."
"The most valuable features are the Jamf agent and the API."
"The self-service portal enables standard users to install and update software, change settings, and open organizational URLs."
"Jamf Pro has allowed us to make sure settings for our devices are easily installed so our end-users don't need to worry about a significant amount of steps for setup. We also use this to send applications to devices."
"We can put certain devices into smart groups based off of device name, department, etc."
"I like the ability to modify it to suit our environment and the fact that, since it's an Apple-dedicated service, the integration is easy."
"The Smart Groups have been very beneficial for quick reporting when a critical, out of cycle patch is required."
"Self Service empowers the user and allows them to install the software they need when they need it."
"We are able to manage our full fleet of devices and can simply integrate with all of our systems."
"Once it's configured it is unobtrusive, but it does take some hands-on to configure and deploy it properly."
"What would make this product better is adding more security policies and features in the next upgrade."
"When somebody has a customized application or their own company's application, we cannot deploy that application."
"Reporting needs improvement."
"One big problem with Microsoft is that they're changing the names of the products quite often, or they're quite consistently doing so. Intune is now Endpoint administration. Constantly switching the user interface or the administrative interface makes it quite hard to keep pace. If you are on a two-week holiday and you come back and look at the same screen you have looked at for the last couple of months, it looks different, which is annoying. Changing things around all the time doesn't make it easy."
"It would really be helpful to have the option to manage server operating systems as well, like Windows Server, at least. That way, we could scrap the use of SCCM, which requires a lot of on-premises infrastructure."
"The reports that are generated aren't so great. They don't give a lot of meaning so far, but that could be down to user knowledge than the actual reporting side of things. I'm not a big user of it, but I was a bigger user of MaaS360, and we used to be able to run weekly and monthly reports. In the case of any deviations. we'd get a warning immediately. That's not so easy to do or to get in place for Intune. This could be just a user issue, but when I compare both, that's the only thing that's lacking for me."
"They can improve their MAM policies a little bit more and make them more granular. They should include more granular group policies. They are there, but they need to be more granular. Its stability should also be improved. It is not very stable. Sometimes, it shows some inconsistencies across tenants."
"Security could be improved, and there could be more features that enable you to customize the end customer solution."
"Integration with other tools, such as, ConnectWise Automate."
"It would be beneficial to have better integration with other OS."
"The tool's pricing needs to be more flexible like Cisco's."
"Cisco's authorized scripting can be complicated. For example, we sometimes enter the wrong code using this script, and then we had to dictate to find the problem."
"Meraki is limiting our connections."
"There is room for improvement in terms of pricing."
"They need to allocate more energy in terms of their offering to devices that are not Apple devices."
"I would like to see improved integration of some of the additional tools that users create within Jamf itself."
"Currently, you need to scroll through pages and pages of icons (we have many icons that have been uploaded), and it can be tedious."
"An easier way to deploy Full OS upgrades would be a great start."
"If I had to suggest an area of improvement would be the UI. It can be very all over the place and complex."
"The response time for support could be significantly improved."
"The solution should offer beta testing for new products."
"Jamf Pro could be improved by providing more out-of-the-box integration with other systems such as Active Directory, Single Sign-On (SSO) solutions, and other IT management tools."
"In some places, GUI could be more reactive."
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Cisco Meraki Systems Manager (MDM+EMM) is ranked 6th in Enterprise Mobility Management (EMM) with 26 reviews while Jamf Pro is ranked 2nd in Enterprise Mobility Management (EMM) with 104 reviews. Cisco Meraki Systems Manager (MDM+EMM) is rated 8.4, while Jamf Pro is rated 9.6. The top reviewer of Cisco Meraki Systems Manager (MDM+EMM) writes "Easy to use and excels in generating reports". On the other hand, the top reviewer of Jamf Pro writes "Customizable with a self-service portal and a good security posture". Cisco Meraki Systems Manager (MDM+EMM) is most compared with VMware Workspace ONE, IBM MaaS360, ManageEngine Endpoint Central, SOTI MobiControl and Google Cloud Identity, whereas Jamf Pro is most compared with VMware Workspace ONE, ManageEngine Endpoint Central, SOTI MobiControl, Microsoft Configuration Manager and Ivanti Neurons for MDM. See our Cisco Meraki Systems Manager (MDM+EMM) vs. Jamf Pro report.
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