We performed a comparison between Azure Bastion and Kaseya VSA based on real PeerSpot user reviews.
Find out in this report how the two Remote Monitoring and Management (RMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."As an Azure consultant, for me, it is the best way to give the administrator access as you can manage the permission - including who can access Bastion."
"The ability to operate the product with scripting is excellent."
"Azure Bastion makes it easy to provide quick virtual machine access to our customers."
"It provides all the security to us. Without getting on the internet, we can access our servers. We can access our desktop through our web browser. We don't need to run the mstsc command and login to the VM. All those things are not required."
"The most significant advantage lies in its runbook features, particularly beneficial for our infrastructure team."
"The product's setup is easy."
"The connection to virtual machines is very useful."
"The interface is available in the edit portal."
"The backup tool is highly useful, offering a fast and efficient way to retrieve and restore data."
"Being able to connect to client computers without them necessarily needing to be there and being able to put in the patches and manage different information systems is valuable."
"The most valuable part of this solution is the security features that it offers."
"The remote management is quite good. Also, the patch management and service desk are great features of the solution."
"Provides efficient automation."
"The way Kaseya VSA treats application vulnerabilities is good. They have released some new features that have been a benefit, such as updates from the Microsoft repository directory."
"We can schedule the patching of the endpoints."
"The training that we received was quite good."
"There are some challenges because Bastion is more compatible with Edge but not with the other browsers. As an organization, it doesn't make sense that we have to use only Edge. We should be able to access Bastion over Chrome, Mozilla, or Opera. It should be our choice."
"We are not able to copy and paste files directly into the server over the patch host. We have to transfer files over to Azure Storage."
"The solution breaks down sometimes."
"When you have a boot issue on Windows, you cannot use Azure Bastion to fix it. You have to use the Azure console or the VM console, and it is very limited."
"The protocol speed could be faster."
"While general support is valuable, having a detailed breakdown of the specific issues would contribute to a more streamlined and efficient resolution process."
"You are charged for retrieving your own data."
"The reporting feature in Kaseya VSA could improve by being more user-friendly. The reporting overview is too wordy or the representation can be better."
"The product's user interface is an area with certain shortcomings where improvements are required."
"The solution is hard to use at first until you understand how it works."
"I would like to see improved virtual infrastructure management."
"The way it is laid out can be improved. If it could be a little more intuitive, it might be a little bit easier. Sometimes, it is hard to find features because they're called something weird, or they're in an interesting location that you wouldn't have thought that they'd be in."
"The deployment process could be better."
"The stability of the solution is good but it can be improved."
"The audit and KNM tools could improve."
Azure Bastion is ranked 9th in Remote Monitoring and Management (RMM) with 8 reviews while Kaseya VSA is ranked 2nd in Remote Monitoring and Management (RMM) with 29 reviews. Azure Bastion is rated 8.8, while Kaseya VSA is rated 7.6. The top reviewer of Azure Bastion writes "Has good scalability and provides secure access to the virtual machines ". On the other hand, the top reviewer of Kaseya VSA writes "Single portal management, cost-saving, with thorough technical support". Azure Bastion is most compared with Azure Firewall, Azure Front Door, TeamViewer Remote Management, Microsoft Sentinel and Microsoft Entra Verified ID, whereas Kaseya VSA is most compared with Microsoft Configuration Manager, ConnectWise Automate, NinjaOne, Microsoft Windows Server Update Services and Datto Remote Monitoring and Management. See our Azure Bastion vs. Kaseya VSA report.
See our list of best Remote Monitoring and Management (RMM) vendors.
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