We performed a comparison between AWS Config and BigFix based on real PeerSpot user reviews.
Find out in this report how the two Configuration Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The biggest benefits of Intune are the ability to push changes and the added security. When we moved forward with Defender, we onboarded all those machines automatically. That helps dramatically. For a while, we were left with machines that weren't protected. We could see where people had done things they shouldn't have done, and Defender saved our skins a few times. It didn't happen a lot, but it happened enough that it made us glad we made that decision."
"The central administration con dashboard is very easy to use and provides very good oversight on all that needs to be monitored."
"Fortunately, now everything is streamlined into a single, unified platform."
"I like that we can implement conditional access."
"We have not experienced any bugs or glitches with this solution."
"Remote Wipe and Autopilot is one of the best features."
"One of the main features of the solution is it allows the management of many devices in different ways."
"Autopilot is the most valuable feature of Microsoft Intune."
"Installing the instances and performing upgrades is smooth and clean."
"The initial setup is super easy, it takes like two minutes. Literally a one-click deployment."
"The solution is scalable and provides over 100 rules."
"Having higher visibility on patching level, on patching successful, and non-successful has been a way that BigFix has improved my organization. Also, the ability to customize the content to do what we need it to do is very powerful and very flexible for us. Finally, in the area of custom interfaces like REST API really gives us the ability to provide for our external customers."
"Patch management, because it very much improved the patch compliance and has the capability to manage Windows and non-Windows clients."
"BigFix helped us to identify the compliance of devices and has also improved the way that we manage our software inventory for reporting to vendors."
"What I like most is that it is a powerful solution."
"The most valuable features of the solution are Windows patching and the hardware and software inventory."
"It allows for visibility into the OT, the industrial environments, that didn't exist before which is a big piece and has benefited my organization. Second, the speed at which people can patch is night and day versus SCCM scan or another similar solution."
"The technical support for BigFix is really amazing."
"Vulnerability scanning and patch automation."
"It should be simplified. I've worked with many different mobile device management solutions, and Intune is one of the more complex ones. It could be more simplified, and some of it is related to the wording that is being used, such as a configuration profile versus a policy. They really should have had different names to make it less confusing."
"What would make this product better is adding more security policies and features in the next upgrade."
"The synchronization could be improved."
"They could also make it easier to use because there are some other products that may be easier to use in terms of the look and feel of the dashboard."
"From a new user's perspective, it may be a little overwhelming because there are quite a few things to look at in the console, however, once you are sort of acclimated and are familiar with your core functions, it's fairly simple and straightforward."
"Lacks the ability to deploy more ways of management, managing devices and processing the policies."
"Some enrollment features could be improved."
"They need to add more group policies. Intune currently does not have many group policies that you can deploy. Its reporting, which is very limited at the moment, also needs improvement. It will be great if they can add report customization. Its stability needs to be improved. Sometimes, when you register a device in Intune, it doesn't show up instantly on the engine portal on the admin side. They need to provide better support for complicated issues. They also have a long turnaround time."
"The solution is missing a configuration that can assist us when writing our programming languages."
"There is room for improvement in built-in tools, they are not up to the mark."
"The reboot process for AWS instances could be improved. Microsoft Azure does not have this problem, so AWS could consider making their instances more robust. You would not need to reboot your instances frequently to replace the hardware and stuff. They can look for a better approach or mechanism to improve in the future. The concern is that you need to plan for the outage when you reboot an instance. You need to have a maintenance window where you can properly reboot the instance without affecting your application. When Amazon announces that you need to reboot an instance and are not ready, this becomes a problem."
"The solution should have some kind of a local caching methodology, where the patches can be taken locally into a localized relay server, and from there, the patch can be applied, so that there is not much usage of the network required."
"I would like better support on the backend."
"The solution could improve by adding support drivers for different systems and equipment. When you have a lot of different computers if they could fix how to install any updates, firmware, or drivers for different systems or servers it would be good."
"The product lacks AI, ML, and IIT."
"In-place and OS upgrades can be improved."
"IBM has not focused on the Web Reports capabilities."
"I would like to see SDK for Web UI included in the next release."
"The reporting and dashboard parts have room for improvement."
AWS Config is ranked 15th in Configuration Management with 3 reviews while BigFix is ranked 5th in Configuration Management with 91 reviews. AWS Config is rated 9.0, while BigFix is rated 8.6. The top reviewer of AWS Config writes "A cloud solution to host application with smooth instance installation and performance upgrade". On the other hand, the top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". AWS Config is most compared with AWS Systems Manager, whereas BigFix is most compared with Microsoft Configuration Manager, Microsoft Windows Server Update Services, Red Hat Ansible Automation Platform, Tanium and ManageEngine Patch Manager Plus. See our AWS Config vs. BigFix report.
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