We performed a comparison between Trend Micro Apex One and Trend Micro Smart Protection based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Users feel Trend Micro Apex One is a solid choice. It is very user friendly and easy to implement. Endpoint security with zero-day vulnerability is extremely valuable. Users feel Trend Micro Smart Protection is lacking in monitoring capabilities to stop threats before they break into the network and damage it, making it a less desirable choice.
"NGAV and EDR features are outstanding."
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"The product detects and blocks threats and is more proactive than firewalls."
"I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"We have FortiEDR installed on all our systems. This protects them from any threats."
"Its ability to detect ransomware and malware is the most valuable. Its protection is also good."
"The solution is powerful, simple to use, and very flexible. Having the solution in the cloud allows us to do remote work from anywhere."
"Workload security now has a feature called Activity Monitor for each endpoint."
"Vulnerability management is a valuable feature that I enjoy."
"I can run a full scan and it won't cost too much in terms of resources, which is good."
"The features that I have found most valuable are the endpoint security with the zero-day vulnerability. They have an on-premise sandboxing solution which prevents any of those zero-day vulnerability issues."
"I like Apex One's DLP and EDR features. The DLP is a good solution because it allows you to push policies. Source detection is another one. It automatically detects malicious IPs, domains, and URLs. Most of the time, it works automatically, but sometimes it doesn't quarantine or block, so we have to perform remediation manually and delete the file or application through Power Shell."
"I like One Endpoint Security. We can manage all the Trend Micro products from one console."
"What I like about Trend Micro Smart Protection is that it detects unknown threats that are not visible on other platforms. It catches low-hanging threats, such as certain binary downloads, that aren't flagged by other tools."
"The administration through the cloud is valuable."
"It is their most comprehensive endpoint protection solution. It includes DLP and Office 365. It also includes device control and the rest of the little bells and whistles that the traditional AV vendors have."
"The most valuable features of Trend Micro Smart Protection are the email gateway and R & D which have contributed to their additional capability and development."
"Helps with vulnerability and patch management, making it easier to provide top-notch services to our customers."
"Your workstation doesn't slow down, unlike when you use Symantec, for example."
"The antivirus signature is valuable."
"The most valuable features are the DLP and anti-virus functionality."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"The dashboard isn't easy to access and manage."
"We find the solution to be a bit expensive."
"The SIEM could be improved."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"One of our firewalls once detected a threat, but Apex One did not detect it."
"Sometimes HTTPS sites are not blocked properly."
"Trend Micro Apex One could improve by having better integration in the future."
"They need to integrate the DLP with the EDR."
"Lacking features, not yet fully mature."
"The only thing that I would like to see changed or improved in the next release is when it reports C&C callbacks, to make it easier to trace, to see what's doing that, whether it's a program checking for updates or a malicious program."
"The solution could be improved by providing better training to the vendors."
"The policies tend to be a bit more complex to set up, so we do need some expertise in setting up the policies."
"The solution should improve its mobile management solution."
"Smart Protection could be more compatible with older operating systems like Windows XP and Windows 2000. Some of our clients have requested that."
"Documentation-wise, they are a disaster. If you want to know something about Trend Micro, you will not find anything useful from Trend Micro themselves. You have to basically dig some blog, or you need to seek some expert to help you understand what they are offering. I have never seen such a good product with such disastrous documentation. Feature-wise, almost all vendors are providing the same features, but it is all about the integration. For example, Trend Micro is promoting their endpoint protection suite, but they never mention about the integration that they are offering with their EDR solution. They are treating each product as a separate island, and you don't know much about their integration. It would be good if they can focus on integration."
"This product is not very simple and in fact, kind of hard for some people to understand."
"Trend Micro Smart Protection needs to improve its compliance features to cover more domains, such as BCIDSS rules. Enhancements in this area would enable quicker and more comprehensive compliance reporting."
"It could be faster in responding to new threats like ransomware."
"The threat response could be a bit better."
"Trend Micro Smart Protection is a very system-intensive product, and it would be better if it could be made less burdensome on the resources."
Trend Micro Apex One is ranked 6th in Endpoint Protection Platform (EPP) with 125 reviews while Trend Micro Smart Protection is ranked 31st in Endpoint Protection Platform (EPP) with 40 reviews. Trend Micro Apex One is rated 8.2, while Trend Micro Smart Protection is rated 8.0. The top reviewer of Trend Micro Apex One writes "We can get consolidated logs of suspicious objects and malware attacks in a single console". On the other hand, the top reviewer of Trend Micro Smart Protection writes "Offers strong, all-around cybersecurity but is expensive". Trend Micro Apex One is most compared with Trend Micro Deep Security, Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks, CrowdStrike Falcon and Trend Vision One, whereas Trend Micro Smart Protection is most compared with Check Point Harmony Endpoint, CrowdStrike Falcon, Microsoft Defender for Endpoint, Symantec Endpoint Security and Cortex XDR by Palo Alto Networks. See our Trend Micro Apex One vs. Trend Micro Smart Protection report.
See our list of best Endpoint Protection Platform (EPP) vendors.
We monitor all Endpoint Protection Platform (EPP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.