We performed a comparison between Sophos UTM and Zscaler Internet Access based on real PeerSpot user reviews.
Find out in this report how the two Unified Threat Management (UTM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The packet filtering's great. You get out what you put into it. It works great as long as you know your security and configure everything adequately. If you just pop one in and it's not configured, then it's basically wide open. It kind of depends on the admin skill, but it's an excellent product."
"It improved bandwidth utilization and provided link load balancing features for internet and intranet lease lines."
"The most valuable feature is that it is easy to administer."
"I like the web filtering options."
"Good basic firewall functions with advanced firewall scanning."
"Sophos has a single pane of glass which allows me to manage all my VPCs from a single instance, managing all my firewall from one place."
"The most valuable feature is the price. I've been requesting prices all over these years between different solutions like Fortinet, Palo Alto, and Check Point and Sophos has been the cheapest and the best of all of them that I have tried. I have been working with Fortinet, it's a fact that the price is surprisingly better."
"The initial configuration is straightforward thanks to the web GUI. In 30 minutes, you can have a running firewall with UTM protection enabled."
"Zscaler excels in security protection and the cloud is always up-to-date. It does not matter if you are a small or big organisation, you will receive the same security quality."
"The security is excellent."
"The most valuable feature is bandwidth control."
"The solution has reduced cyberattacks."
"The most valuable feature of the solution is SWG traffic."
"The initial setup is very straightforward."
"Stability-wise, I rate the solution a nine and a half out of ten...The setup phase was easy."
"There is no lag in service when accessing the internet."
"We need to speed up the support."
"I didn't like it much. It suits only small businesses. It isn't scalable and reliable. There is a very critical issue with the power supply."
"The lack of import/export functions for network and service options drives me mad."
"The virus updates will always depend on new viruses that are discovered. Maybe they can send a notification or a reminder for update time."
"The application control is really bad. It needs a lot of enhancements. The traffic shaping and bandwidth control, and application control need a lot of work."
"The five-factor authentication needs improvement."
"I would like to see Sophos UTM add support for all the new threat-detection technologies and the ability to respond to novel security threats that come along every day."
"Flexibility in pricing could be improved. It's more rigid in its pricing compared to its competitor: Kaspersky."
"I don't know whether it's Zscaler or not, however, sometimes I can't access my time management. I need to wait and try again a few hours later. Typically, if I let some time pass, I can access it again."
"Zscaler does not provide dedicated IPs to each customer. Hence, they share a pool of IPs provided by Zscaler. There is a chance of blacklisting these IPs. I also do not like the multi-management portal."
"Zscaler needs to add client-to-client communication. It's always client-to-server communication. The cloud and branch connectors could be improved because we're still dependent on traditional firewalls. They should eliminate this. They should also provide WAN devices should to compete with the SD-WAN solutions also."
"There are some performance issues when we add on additional controls."
"Zscaler Internet Access needs to integrate more ISPs. It is good to have more than three ISPs."
"Zscaler Internet Access could improve by adding a VPN feature."
"It needs better integration with other applications. It takes a fair amount of regular activity to apply the by-passes because it is very strict in its restrictions and frequently you have to go in and open things up to allow the workforce to work."
"One thing that they could improve is the ability to import rules from other platforms."
Sophos UTM is ranked 1st in Unified Threat Management (UTM) with 110 reviews while Zscaler Internet Access is ranked 2nd in Secure Web Gateways (SWG) with 46 reviews. Sophos UTM is rated 8.4, while Zscaler Internet Access is rated 8.2. The top reviewer of Sophos UTM writes "It's a highly stable platform with very few hardware issues". On the other hand, the top reviewer of Zscaler Internet Access writes "Provides integrated CASB and file sandboxing but could be less expensive ". Sophos UTM is most compared with Netgate pfSense, Fortinet FortiGate, Sophos XG, OPNsense and Palo Alto Networks NG Firewalls, whereas Zscaler Internet Access is most compared with Cisco Umbrella, Microsoft Defender for Cloud Apps, Netskope , Prisma Access by Palo Alto Networks and FortiSASE . See our Sophos UTM vs. Zscaler Internet Access report.
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