We performed a comparison between Rapid7 InsightConnect and Splunk SOAR based on real PeerSpot user reviews.
Find out in this report how the two Security Orchestration Automation and Response (SOAR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"It is quite efficient. It helps our clients in identifying their security issues and respond quickly. Our clients want to automate incident response and all those things."
"The solution offers a lot of data on events. It helps us create specific detection strategies."
"The initial setup is very simple and straightforward."
"Sentinel is a SIEM and SOAR tool, so its automation is the best feature; we can reduce human interaction, freeing up our human resources."
"The best feature is that onboarding to the SIM solution is quite easy. If you are using cloud-based solutions, it's just a few clicks to migrate it."
"Sentinel pricing is good"
"The features that stand out are the detection engine and its integration with multiple data sources."
"It's pretty powerful and its performance is pretty good."
"The tool is stable. The initial setup is straightforward. The product is user-friendly."
"The most valuable features of Splunk SOAR are the easy integration with other solutions, including other Splunk solutions. The most important playbooks we need on the market come already on the Frontend. However, nowadays, Splunk changed its name, it's not Frontend anymore, it's Splunk Store. This is a very strong point."
"I like the way Splunk interacts with various systems via the API. The ability to integrate Splunk with our ticketing system has been an immense help because we can maintain our workflow while blending Splunk with our support desk and other ways that we track work."
"The customizable playbook is the most valuable aspect of the solution."
"It's pretty easy when it comes to setting up assets. If you want to fetch emails or call a REST API, you can set up an asset and grab that information."
"Before its use, analyzing each email would take at least 15 to 20 minutes, with some complex cases taking up to 30 minutes...With the automation provided by Splunk Phantom, we could significantly reduce the amount of time and human effort required to complete this task."
"I'm just a beginner on the solution and it's pretty easy for me to use."
"I like the integration capabilities of Phantom. It has a lot of integrations with other products. Its searching methodologies are also good. It is also easy to understand and easy to create playbooks."
"Technical support is helpful."
"Improvement-wise, I would like to see more integration with third-party solutions or old-school antivirus products that have some kind of logging capability. I wouldn't mind having that exposed within Sentinel. We do have situations where certain companies have bought licensing or have made an investment in a product, and that product will be there for the next two or three years. To be able to view information from those legacy products would be great. We can then better leverage the Sentinel solution and its capabilities."
"I would like Sentinel to have more out-of-the-box analytics rules. There are already more than 400 rules, but they could add more industry-specific ones. For example, you could have sets of out-of-the-box rules for banking, financial sector, insurance, automotive, etc., so it's easier for people to use it out of the box. Structuring the rules according to industry might help us."
"Sentinel's alerts and notifications are not fully optimized for mobile devices. The overall reporting and the analytics processes for the end user should also be improved. Also, the compatibility and availability of data sources and reports are not always perfect."
"We'd like also a better ticketing system, which is older."
"The interface could be more user-friendly. It''s a small improvement that they could make if they wanted to."
"Its implementation could be simpler. It is not really simple or straightforward. It is in the middle. Sometimes, connectors are a little bit complex."
"The solution could improve the playbooks."
"The learning curve could be improved. I am still learning it. We were able to implement the basic features to get them up and running, but there are still so many things that I don't know about all its features. They have a lot of features that we have not been able to use or apply. If they could work on reducing the solution's learning curve, that would be good. While there is a training course held by Microsoft to learn more about this solution, there is a cost associated with it."
"The technical support should be improved."
"The UI can be more customizable for the clients."
"It would be ideal if we could automate processes even more."
"The scalability could be better."
"In the beginning, we couldn't find any specific documents for every function. It wasn't easy to navigate to what we needed."
"have put a number of ideas on the ideas.splunk.com site for feature requests for the Splunk SOAR product. I posted one of them about three years ago, which finally got implemented in the latest release that just got announced, so the time to implement new features and things like that is a little bit concerning."
"Splunk SOAR has room to improve its offering for small-sized customers. The price is not fair for smaller-sized customers."
"Creating playbooks using the solution’s playbook editor, for me, is very cumbersome. There have been instances where I have said to myself that I just don't want to use this editor. I might just use a code block and write my own code within it... The functionality in the playbook editor is 80 percent there, but that 20 percent is still lacking. They could make it more efficient."
"Some of the training materials are on a basic level."
Rapid7 InsightConnect is ranked 22nd in Security Orchestration Automation and Response (SOAR) with 2 reviews while Splunk SOAR is ranked 3rd in Security Orchestration Automation and Response (SOAR) with 30 reviews. Rapid7 InsightConnect is rated 8.0, while Splunk SOAR is rated 8.0. The top reviewer of Rapid7 InsightConnect writes "Excellent security orchestration and automation AI features". On the other hand, the top reviewer of Splunk SOAR writes "Takes most of the work away, but the time they take to implement new features is a little bit of concern". Rapid7 InsightConnect is most compared with Palo Alto Networks Cortex XSOAR, ThreatConnect Threat Intelligence Platform (TIP) and CrowdStrike Falcon, whereas Splunk SOAR is most compared with Palo Alto Networks Cortex XSOAR, Cortex XSIAM, ServiceNow Security Operations, Torq and Cisco SecureX. See our Rapid7 InsightConnect vs. Splunk SOAR report.
See our list of best Security Orchestration Automation and Response (SOAR) vendors.
We monitor all Security Orchestration Automation and Response (SOAR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
