We performed a comparison between Quest KACE Systems Management and Red Hat Ansible Automation Platform based on real PeerSpot user reviews.
Find out in this report how the two Configuration Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We have not experienced any bugs or glitches with this solution."
"Intune's most valuable features are the device, compliance, and configuration policies."
"We already use a lot of Microsoft products in our company, and therefore, it made sense to also use this product."
"I like how Microsoft Intune lets me lock down the email profile and make it accessible only on certain devices."
"The biggest benefits of Intune are the ability to push changes and the added security. When we moved forward with Defender, we onboarded all those machines automatically. That helps dramatically. For a while, we were left with machines that weren't protected. We could see where people had done things they shouldn't have done, and Defender saved our skins a few times. It didn't happen a lot, but it happened enough that it made us glad we made that decision."
"One of the best features is Windows Autopilot because if you change any of your devices, whatever security policies and compliance policies that applied can be easily migrated to the new devices. Windows Autopilot gives you that flexibility."
"Stable product that's easy to set up compared to other MDM products."
"The aspects I find most valuable are the managing the data and applications. I can also restrict the users to install any applications. I can also wipe the data if the phone was missplaced or stolen. These are the basics for me."
"I am impressed by the service desk ticketing and asset management."
"It also does patch management. At the moment, I'm rolling out a new feature update, 20.8.2, and it's a great challenge because we have to deploy it to 1,200 computers in the home office. We want to do it without interrupting production, but KACE is reliable and it's easy to adapt it to my needs for how and when to deploy the feature update."
"The ability to push an image to a machine, wake that image up, and just blast a new image to a computer without even having to touch it, and then push the software to that machine. This just made things so much more convenient for us and so much more efficient."
"There is ease of use, and its pricing was a driving factor."
"With KACE, we were able to have a simplification of the software deployment management with more granularity and flexibility."
"The service desk can be configured and customized to better serve our environment."
"The scripting part increases IT productivity because of the specialized software in our environments for students' courses. You need to use software which is not programmed by developers. A lot of software for building houses or other things is developed by normal guys, who do not have much skill in programming. When you need to install this type of software, it is very difficult. You have to install registry keys, etc. For that, it is very good to use the scripting part of this solution. So, you can automate this part as well."
"KACE automatically tracks this information and saves it for me, allowing me to call it up on the dashboard. For example, if I need to find Juliano's computer in the system, I don't need to search through endless spreadsheets. I just search for "Juliano" in KACE. KACE also lists other details like the last login user."
"Ansible Tower provides a GUI, which is an enhancement, and a well-liked feature by operation teams."
"Feature-wise, the solution is a good open-source software offering broad support. Also, it's reliable."
"The automation is the most valuable feature."
"The playbooks and the code the solution uses are quite useful."
"There are no agents by default, so adding a new server is a matter of a couple lines of configuration (on a new server and the configuration master)."
"The initial setup is easy and takes a few hours to complete."
"The most valuable features of Red Hat Ansible Automation Platform are the agentless platform and writing the code is simple using the Yaml computer language."
"It does not require staff for deployment and maintenance. It just works."
"It just doesn't handle software updates well at all by itself. You need to be a scripting wizard to make those happen properly, or you use third-party tools. The Windows feature updates are very difficult to implement. I would like to see a proprietary built-in remote control tool. I know that they have Team Viewer integrated, but it is not seamless. It would be nice if they had a seamless remote desktop capability directly from the Intune console."
"The difficulty of the the roll out is surprisingly difficult considering this product is supposed to be an integrated part of the 365 suite."
"There is room for improvement, particularly in terms of compatibility, extending beyond the well-known major brands."
"The solution could be improved by the opportunity to connect third-party application databases, such as Chocolatey or another setup store, to Intune."
"It would be beneficial to have a more straightforward understanding of Intune's capabilities, presented in a simplified manner."
"It would be nice to have a location tracker for the mobile device management tool. I'm not sure if it exists but hasn't been configured or if it's missing, but we've been unable to utilize the location features."
"The reporting could be improved, as it's pretty poor compared to other products of this type."
"Once it's configured it is unobtrusive, but it does take some hands-on to configure and deploy it properly."
"They could make the booting solution easier for different things, e.g., easier to insert drivers. They could make it easier to create a new image and put it onto the server. Those would be some nice solutions. They could make it so that somebody who has no knowledge at all can do it. That would be really nice. Because every time, until I get it memorized, I still need to go back to the training, the manual, or Google it to figure it out again. If they would make it a lot easier, to where a nine-year-old could do it, that would be really cool. If they made it easier, I could have more people managing the images on the server, instead of just one or two people."
"Easier integration would be beneficial."
"Paying for the product should come with full and extended training anytime it is needed."
"It took a little bit of time to figure out how to use the KACE Service Desk. I like the way that I'm able to customize it. But when it comes to how our techs are able to use it, it's not as functional as our current solution, which is BMC FootPrints Service Desk."
"When we have to do a rebuild on these machines, although it is rare, I would like to be able to do more than 10 at a time. With the current limit, it slows me down because I have to set up 10, then the next 10, and so forth."
"Imaging becomes a problem when you start to try to go beyond doing more than thirty or forty machines at a time. We initially tried to do that virtually and it just, it wouldn't work."
"Scalability is my primary concern right now."
"The problem is that it's harder to directly emulate a lot of the stuff that the group policies do, using the KACE solution. With regular group policies, you just specify the various settings you want to change on the workstations, and then you specify the workstations and—while it's kind of an ugly mess—it does it. Whereas on KACE, you really have to know what you're doing with scripting to effectively script those exact same changes."
"Improvements should be made in terms of execution speed, which is, I believe, the most lacking feature. Aside from that, re-triggering a failed task is another useful feature."
"Red Hat Ansible Automation Platform is not the best at server provisioning. Terraform is better."
"We would like support for the post-integration of this product before cloud frameworks because right now their approach is to avoid using on-premises activities and move everything to the cloud."
"What I'm trying to figure out, personally, is, when doing mass updates, how I can parallelize that a little bit better. It seems right now - and maybe, it's a shortcoming on my end - that I run through one set of servers, and then another set of servers, ad then another set of servers, but it seems like I could throw a lot of these checks out. Different types of servers, like web servers and DB servers, if I could parallelize that a little bit to make everything run a little bit more efficiently, that would help."
"Networking needs to be improved."
"One problem that I'm facing right now is the mismatch between the new version of Python and Ansible. Sometimes it's Python 2, and sometimes it's Python 3. When things get a bit dicey, I wish that Ansible would solve this issue by itself. I don't want to have to specify if it is Python 3 or version 2."
"The product could do a better job at building infrastructure."
"The tool should allow us to create infrastructure. It has everything when it comes to management, but it lacks the provisioning aspect."
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Quest KACE Systems Management is ranked 10th in Configuration Management with 38 reviews while Red Hat Ansible Automation Platform is ranked 1st in Configuration Management with 59 reviews. Quest KACE Systems Management is rated 8.8, while Red Hat Ansible Automation Platform is rated 8.6. The top reviewer of Quest KACE Systems Management writes "Easy to use, saves us time, and increases IT productivity". On the other hand, the top reviewer of Red Hat Ansible Automation Platform writes "Its agentless, making the deployment fast and easy". Quest KACE Systems Management is most compared with Microsoft Configuration Manager, Microsoft Windows Server Update Services, BigFix, Automox and Ivanti Neurons Patch for Intune, whereas Red Hat Ansible Automation Platform is most compared with Red Hat Satellite, Microsoft Configuration Manager, VMware Aria Automation, Microsoft Azure DevOps and BMC TrueSight Server Automation. See our Quest KACE Systems Management vs. Red Hat Ansible Automation Platform report.
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