We performed a comparison between Microsoft Windows Server Update Services and Quest KACE Systems Management based on real PeerSpot user reviews.
Find out in this report how the two Patch Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is a scalable solution."
"The most valuable feature is the decreased level of internet usage by my network."
"A valuable feature about this solution is that it enforces an updating and patching process for my applications."
"The central points of managing product updates have been the tool's most valuable features."
"The noteworthy aspect is the system's capability to handle an extensive range of services and workloads, with the potential for almost unlimited scalability."
"The most valuable features are that it is included with Windows, and it can be driven by Group Policy Objects (GPOs)."
"The interface is easy to use."
"The solution gives authentic updates."
"The most valuable feature is the imaging of computers through the SDA... Being able to do that so quickly with the SDA, and to then use the SMA for reinstalling software, has been huge for our productivity."
"Asset management is most valuable. It is essential for all customers. The other features are also useful, but asset management is most important."
"The single pane of glass for managing devices is helpful because it allows me to perform updates and control things without having to disturb the doctors or nurses."
"There is one place for a lot of different things. If somebody has a problem with their computer, they will put in a ticket. From there, we will know who it is and the assets assigned to them, because there is one place to go look for what we are talking about and with whom we are talking. Just having one place for everything is really convenient. For example, we are able to deploy software to hundreds of computers. We don't need to go to each individual device."
"The software asset management has been a big help, even when it comes to license true-ups. I can use it to find out how many Tivoli we have, and boom, there's the number... And you can actually click on the information about the software and it shows, for example, that these five servers are where it's being reported. If you really want, you can log in to them and validate."
"The solution provides us a single pane of glass with everything that we need for endpoint management of all devices. It definitely has made our endpoint management process much easier."
"My company had bought some new machines. We used the tool to do some basic settings to ship every machine the same way and undertake the Windows deployment. We did the scripted installation. The tool helped us deploy custom software for specific departments. We also did Windows updates with the product."
"I am impressed by the service desk ticketing and asset management."
"Because you have to pay for the product and there may be other good free solutions, this may not be the best choice for a cost-minded organization."
"The platform’s dashboard and reporting features need enhancement."
"In the next release, I would like to see additional tools added to fix the engine issues on the client's side."
"The solution's stability could be improved because sometimes, there are some problems in communication and sending updates and patches."
"Job management and control is an area that is in need of improvement."
"User interface is outdated and not user-friendly."
"The old backup files created by this solution use up a lot of storage, and this needs to be improved."
"We have some problems when we update the servers."
"KACE implemented the possibility of reducing the network speed of the KACE agent. You can set it so that it takes whatever network speed you want or you can set it to 5 Mb, to save network speed. You set it for all the computers, but it would be preferable to separate between VPN connections in our home office and the local area. It would be great to be able to set separate speeds for different VLANs."
"We'd love to see support for larger dependencies in the scripting feature."
"I've had some issues with patch catalogue."
"Scalability is my primary concern right now."
"The only hiccups we had were some power issues, where the box was a little under-powered early on."
"My biggest complaint is that almost every time they send out a new version, it fixes something and breaks another. Something that wasn't working in the last version now works, but something else stops; or they'll remove some dashboard that I really found to be nice and replace it with something totally different that I could care less about."
"What could be improved is the possibility to use replicas in a secure way outside our network in order to maintain the machines that never connect to our corporate network."
"I would like them to implement VBScript language in KACE Systems Management. Currently, we can only use PowerShell."
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Microsoft Windows Server Update Services is ranked 3rd in Patch Management with 40 reviews while Quest KACE Systems Management is ranked 6th in Patch Management with 38 reviews. Microsoft Windows Server Update Services is rated 8.0, while Quest KACE Systems Management is rated 8.8. The top reviewer of Microsoft Windows Server Update Services writes "Lets us manage all our organization's updates from a single management console". On the other hand, the top reviewer of Quest KACE Systems Management writes "Easy to use, saves us time, and increases IT productivity". Microsoft Windows Server Update Services is most compared with BigFix, ManageEngine Patch Manager Plus, Microsoft Configuration Manager, Ivanti Neurons Patch for Intune and GFI LanGuard, whereas Quest KACE Systems Management is most compared with Microsoft Intune, Microsoft Configuration Manager, BigFix, Red Hat Ansible Automation Platform and Automox. See our Microsoft Windows Server Update Services vs. Quest KACE Systems Management report.
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