We performed a comparison between Pandora FMS and ServiceNow Discovery based on real PeerSpot user reviews.
Find out in this report how the two Server Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The monitoring system within this solution is very good. It is easy to use and navigate, and makes issue alarms easily viewable."
"Thanks to this software and to the work of the support team, we have everything under control."
"We are able to control our business with this all-in-one monitoring tool."
"It allows me to quickly see the status of all of my printers, switches, computers, and virtual machines to determine if any system has fallen."
"The official forum is active enough to answer most of the high-end technical questions that you may have."
"Pandora FMS provides us with a general report (graphical) about all of the connected devices, which helps with planning new stations and tracking them."
"Pandora's architecture is interesting. It's open so you can easily extend and enhance it. It's simpler to customize Pandora compared to other solutions. It's also scalable enough to support large environments."
"This solution has screens that are easy to understand and provide a wealth of information."
"I find that the Discovery and scripting features are the most useful."
"We can find servers or services we were unaware of and stumble on vulnerabilities from those devices."
"The biggest advantage of ServiceNow is the value that it brings."
"It is a stable solution...The initial setup of the product is straightforward."
"One of the most valuable features of ServiceNow Discovery is the automated discovery that helps identify dependencies and generates reports."
"The solution can prioritize the discovery of IP ranges. The product automatically places all Discovery CIs into the correct class within the CMDB."
"It does a good job of collecting the data that's necessary for data centers, and IT's operations."
"ServiceNow Discovery has played a vital role in improving service visibility through automated IT service management processes, including change and problem management."
"The product lacks APIs for integration with other systems."
"It would be useful if Pandora FMS included an ISO image (or «software appliance») for each big company that leases virtual private machines (VPS), just like in AWS."
"This solution requires proper training to get 100% out of it."
"Pandora FMS is an overall great monitoring solution, but it does not have a community that is as large as Zabbix or Nagios."
"I would like to have a dashboard with all assets displayed, with a quick hover-over status."
"I find that this software is resource heavy, and demands a lot of processing capacity."
"I sincerely believe that Pandora needs new ideas for functionality closer to advanced device security monitoring."
"It would be helpful to include the generation of reports for times that the network was out of service."
"I find it valuable to enhance IP address management. I've been in this field since around 2011, and my experience since then has revolved around automation, deployment, distribution, and comprehensive inventory management, all crucial for deploying various components, including patches. When we talk about patch management or vulnerability management, it's more complex than just applying patches; sometimes, you need to undergo significant upgrades or phase out old components for new ones, and this can turn into a substantial project, explaining why vulnerabilities persist. Now, the role of ServiceNow Discovery and security operations, or at one point, looking at vulnerability management in ServiceNow Discovery, is crucial. It allows you to identify vulnerabilities on assets and, with the addition of discovery, service mapping, and event management, you gain a business context for these vulnerabilities. It's not merely about knowing they exist on a server; it's about understanding which services are responsible for critical business processes or transactions, like payroll. This knowledge changes the approach and execution of vulnerability remediation."
"Application discovery could be improved. And, right now, ServiceNow needs to be coupled with another solution in order to verify information."
"I feel that credential-less discovery could be improved."
"On the Software Asset Management part of it, I expect additional reconciliation and Discovery features there."
"The service mapping component is less developed than it is in other solutions, and is in need of improvement."
"ServiceNow Discovery should improve its cloud capabilities."
"ServiceNow is very costly."
"The product could improve some of the visualization and architecture setups."
Pandora FMS is ranked 12th in Server Monitoring with 22 reviews while ServiceNow Discovery is ranked 3rd in Server Monitoring with 38 reviews. Pandora FMS is rated 9.2, while ServiceNow Discovery is rated 8.0. The top reviewer of Pandora FMS writes "The open architecture is easy to extend and enhance". On the other hand, the top reviewer of ServiceNow Discovery writes "Valuable relationship building that discovers and auto-builds to make cleanup easy". Pandora FMS is most compared with Zabbix, Wazuh, PRTG Network Monitor, Nagios XI and Centreon, whereas ServiceNow Discovery is most compared with Tanium, Microsoft Configuration Manager, Lansweeper, ScienceLogic and AWS Cloud Map. See our Pandora FMS vs. ServiceNow Discovery report.
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