We performed a comparison between OpenText Extended ECM and SharePoint based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Content Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Smart Viewing videos are most valuable for the end users. The end users like the look and feel of Smart View. It's similar to SharePoint, with the latest HTML5 features, filters, and everything. It's like online shopping."
"The tool's most valuable features are document storage, security, and compliance."
"Being able to tag metadata on documents and being able to have different workspaces in there for our documents is valuable. We do loan documents, and different types of documents have different types of retentions. We are able to categorize based on that, and we are able to do tag searching to find what we are looking for."
"We use Core Share to share documents with external auditors or with vendors, and that prevents them from being able to get into the whole system. It is useful."
"We also have a module on top of the Content Server called WebReports that has been one of the things that helped us facilitate the workflow and give managers good reporting and visibility into where everything is. Being able to use that on top of the Content Server was a big help."
"OpenText Extended ECM's most valuable features include permissions and security models. I also like the tool's ability to add metadata and use it to categorize information."
"The ability to add metadata and use that to categorize information is a valuable feature of OpenText Extended ECM."
"The solution's automatic document numbering, state management, and process flow are very useful features to go through the full cycle of the document."
"The workflow feature is valuable because it enables us to cascade responsibilities."
"It has an easy to distribute administration capability, and can also scale to meet a large number of future needs."
"The security feature is valuable."
"For any organization with more than one person in it, if they are trying to organize things to let people in the company know what others are doing, then this solution is good for them."
"The initial setup is easy."
"I do like the collaboration around documents. The versioning history has proven useful in some instances as well."
"It has made us faster and more efficient."
"It's stable. It's very widely used by companies. Also, the knowledge of the product has improved over the years, and by other companies that support it or are Microsoft SharePoint partners. So if there are problems, there's always a user or company that knows the information or can help you; even with very uncommon problems."
"When it comes to addressing complex use cases, three or four years ago, we ended up purchasing an additional OpenText product called AppWorks because we started to run into some limitations with the workflow that can be done in Extended ECM. It was a little limiting, so we ended up getting another product."
"OpenText Extended ECM's user interface could be improved."
"The solution's performance, stability, and consistency could be improved."
"The initial setup can get really complicated, and it takes time."
"We had some issues with scalability in the production. So, I would rate it a five out of ten."
"A dashboard with information would be nice to see."
"The annotation tool needs improvement. In other tools, such as Hyland OnBase, you can easily do annotation. You can easily merge documents. You can easily compare documents, whereas with OpenText, it seems to be a challenge."
"I have not used it enough to start running into issues. Some of my technical guys could name a couple of things, but in terms of support, we did have challenges getting good responses from them."
"Make it more intuitive."
"Integration needs to be more straightforward, particularly with Azure. SharePoint also needs a more comprehensive introductory course for users."
"No good process to import emails from several users into a single comprehensive SP repository."
"I would like it to be more compliant with global regulations. There are certain features which could be included that currently are not there, such as compliance and record management capabilities."
"There's a challenge with desktop applications synchronizing with online documents in real-time. If someone is working on a document in the desktop version of Excel, for example, and someone else is editing the same document online, the changes won't sync immediately. That's the only real challenge we've encountered."
"The integration with Outlook could be improved."
"The solution's support services and GenAI could be improved and made faster and more knowledgeable."
"It is too heavy. MS should not have paid foreign coders dollars per each row of code. They wasted the stability and reliability in the end."
OpenText Extended ECM is ranked 3rd in Enterprise Content Management with 18 reviews while SharePoint is ranked 1st in Enterprise Content Management with 150 reviews. OpenText Extended ECM is rated 7.8, while SharePoint is rated 7.8. The top reviewer of OpenText Extended ECM writes "Serves as a single source of support for the company but has scalability issues". On the other hand, the top reviewer of SharePoint writes "Good integrations, helps with collaboration, and increases visibility". OpenText Extended ECM is most compared with OpenText Documentum, IBM FileNet, Hyland OnBase, OpenText Content Manager and Alfresco, whereas SharePoint is most compared with Citrix ShareFile, Microsoft OneDrive, Dropbox, WordPress and Alfresco. See our OpenText Extended ECM vs. SharePoint report.
See our list of best Enterprise Content Management vendors.
We monitor all Enterprise Content Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.