We performed a comparison between New Relic and Splunk Enterprise Security based on real PeerSpot user reviews.
Find out in this report how the two IT Operations Analytics solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The monitoring so far has been good and we are happy with it."
"We like the performance of the product."
"The alert mechanism is quite accurate when something goes wrong in your system. For example, if you have hundreds of APIs on your server, and any of the APIs is not performing well, you get an alert. When there is a drop or change in the threshold value, the beauty of New Relic is that within a fraction of seconds, all the stakeholders who are configured in the New Relic system will get an alert. That's one good thing."
"The most valuable feature is the ability to manage the application flow."
"It has prevented failures from occurring in our production environment."
"We were able to integrate with the messaging tool, Slack, which meant that we got notifications whenever something was not quite right."
"It has given us better insight into the performance of the system."
"The most valuable features are infrastructure monitoring and application performance monitoring (APM)."
"We saw the granularity that we could get from Splunk far exceeded what we already had. We had the ability to have our security team really focus on the platform and stay within the platform, but they could correlate with a variety of other stakeholders, and our stakeholders were growing."
"It is easy to use, and easy to implement."
"This solution helps us increase our productivity."
"The security part is useful as it helps secure the entire environment."
"The indexing and data collection are valuable."
"Splunk's interface is user-friendly, and it has apps and add-ons for most applications. We can easily normalize the data to make it readable and understand the logs. We easily get all the field extractions and enrichment done by using the apps and add-ons. This helps us understand the application logs because the raw data is useless unless we extract some useful information from it. These add-ons make it so much easier."
"Splunk's advantage is its search capability. Its search is notably faster. With Splunk, I can search easily on keywords. That is great."
"The speed of the search engine"
"The browser isn't exactly reliable."
"It is complicated, especially in how you interpret the data that it provides. If it had a bit more canned, out-of-the-box features, especially some of the reporting features, that would be more useful."
"I would like to see the company implement the AI auto-baseline feature which Dynatrace has."
"The connectivity between legacy and newer cloud applications is not great."
"We would like a dashboard feature to be created for this product. This would allow us to monitor both the front and back-end of our UIs performance, and then report on it."
"The customization of the start and end time is kind of cool."
"How granular I could go down at looking at certain data, especially related to the operations, is limited."
"It gives you amazing statistics, but doesn’t give you enough information about what to do with the statistics."
"Splunk's implementation process for managing multiple indexes can be complex, especially when dealing with a large number of components."
"We find that the maintenance process could be a lot better."
"It needs integration with a configuration management solution."
"We usually have to follow up with technical support on our open cases."
"Enterprise security: Splunk must work on clarifying the solution to customers and explain how to gain more from it."
"The case management area of the ES could be improved. The ability to move cases through various stages and states. The ability to close a case would be key improvement."
"This is a costly solution."
"It could be more user friendly, in terms of the end-user experience."
New Relic is ranked 2nd in IT Operations Analytics with 152 reviews while Splunk Enterprise Security is ranked 1st in IT Operations Analytics with 240 reviews. New Relic is rated 8.6, while Splunk Enterprise Security is rated 8.4. The top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". On the other hand, the top reviewer of Splunk Enterprise Security writes "It has a drag-and-drop interface, so you don't need to know SQL or Java to construct a query ". New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Zabbix, whereas Splunk Enterprise Security is most compared with Wazuh, Dynatrace, IBM Security QRadar, Elastic Security and Zabbix. See our New Relic vs. Splunk Enterprise Security report.
See our list of best IT Operations Analytics vendors.
We monitor all IT Operations Analytics reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
