We performed a comparison between New Relic and Palantir Foundry based on real PeerSpot user reviews.
Find out in this report how the two IT Operations Analytics solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We are able to drill down and see what is going on in the system."
"It offers helpful user metrics so we can learn more about the user experience."
"The most important thing is that it tells us where the latency in throughput and response time are."
"Every time there is a crisis, high traffic, or if we see a problem with a server, we go to New Relic and monitor it to determine the cause."
"It has the ability to monitor random URLs not tied to the one pinger per application (though it costs extra)."
"The best feature of New Relic is its simple look and feel, making it easier to use than other tools."
"Sometimes, I monitor the user's time of response and use this information to improve the number of servers on the back-end. Or, I can use it to change my back log for front-end developers and improve their response times. It's very important in this case because I can improve the experience of the final user."
"The solution offers good documentation."
"Encapsulates all the components without the requirement to integrate or check compatibility."
"Live video sessions enhance the available documentation and allow you to ask questions directly."
"It's scalable."
"The virtualization tool is useful."
"Great features available in one tool."
"The interface is really user-friendly."
"The ease of use is my favorite feature. We're able to build different models and projects or combine different projects to build one use case."
"The data lineage is great."
"There are certain features that are not supported in New Relic, such as CATSEARCH, which allows you to do a full-text search."
"It would be nice if there were pre-made dashboards."
"In addition, its difficult to have a predictive tool to see how the application would behave in the future when it basically only shows the historical data."
"There has been some problem with the agent, and it is just not working well. It is not able to record information with the application server. They have been able to fix the issue, but it took quite a long time. This is the main issue in the APM products and also in New Relic. The mobile application monitoring has been pretty difficult to set up and also quite expensive. It should be a little bit easier and cheaper. Because it is pretty difficult and expensive, many customers don't take it."
"New Relic APM is a good tool, and it has a database of failures, but it could use a list of customer-specific failures. New Relic APM should be able to give my company advanced analytics through AI."
"The solution only supports the cloud platform and not on-premises."
"The integration and configuration of this product in our AWS environment needs improvement on the filtering part. I would like it to go more granular on accounts."
"One thing that we noticed was that historical information was only for a limited period, which was not helpful in certain scenarios. For example, if I want to size my system for an event for New Year or Christmas season based on the historical data, I won't be able to find the historical data. Currently, the data is limited to three months. It would be helpful if they can provide historical data for a longer duration so that we can plan our system accordingly."
"The data lineage was challenging. It's hard to track data from the sources as it moves through stages. Informatica EDC can easily capture and report it because it talks to the metadata. This is generated across those various staging points."
"If you want to create new models on specific data sets, computing that is quite costly."
"Cost of this solution is quite high."
"The workflow could be improved."
"Some error messages can be very cryptic."
"Compared to other hyperscalers, Palantir Foundry is complex and not so user-intuitive."
"They do not have a data center in Europe, and we have lots of personally identifiable information in our dataset that needs to be hosted by a third-party data center like Amazon or Microsoft Azure."
"The frontend capabilities of Palantir Foundry could be improved."
New Relic is ranked 2nd in IT Operations Analytics with 152 reviews while Palantir Foundry is ranked 5th in IT Operations Analytics with 13 reviews. New Relic is rated 8.6, while Palantir Foundry is rated 7.6. The top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". On the other hand, the top reviewer of Palantir Foundry writes "The data visualization is fantastic and the security is excellent". New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Prometheus, whereas Palantir Foundry is most compared with Azure Data Factory, Palantir Gotham, SAP Data Services, AWS Glue and Alteryx Designer. See our New Relic vs. Palantir Foundry report.
See our list of best IT Operations Analytics vendors.
We monitor all IT Operations Analytics reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.