We performed a comparison between Nagios XI and Splunk ITSI (IT Service Intelligence) based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution has a lot of plugins and scripts integrated with it."
"Though I downplayed the administrative NCC GUI, this is by far the strongest aspect of the Nagios XI product."
"Nagios is a custom API manager, and we can expose custom APIs for our integration. This is a great feature."
"It is an open-source platform with valuable features for performance and stability."
"It's a monitoring agent. It's designed to do one thing. Its most valuable feature is its monitoring."
"The most valuable feature of Nagios XI is customization. We can customize based on our requirements. We can do modifications and implement a lot of scripts. Additionally, it is easy to use."
"The Script Module in Nagios is really easy to use and is really cost efficient."
"Nagios XI helped me to draw the network and check for system failures."
"One of the excellent features is the service analyzer, which is truly impressive."
"The root cause analysis is very helpful for us."
"Customers have noted the solution helps streamline incident management."
"The most valuable features are the agility, being able to ingest many data sources with no limitation on capacity."
"The flexibility to develop and consolidate many solutions into one platform is great."
"The observability is great and valuable."
"The modeling required to setup ITSI has been very helpful in providing us a better understanding and a logical view of our services. The modeling is flexible and can be as granular or high level as our needs dictate."
"The glass tables are very helpful."
"We'd like to see more integration capabilities."
"I would like to see more customization in the network map because it is a bit tricky to use it."
"Open-source software is usually not user-friendly."
"Improve the documentation, examples, and best practices, therefore users can understand how to do things."
"The reporting structure could be more streamlined."
"The product does not have SAP monitoring."
"The product's stability could be even better."
"The scalability of Nagios XI is scalable. However, it is not easy to do."
"ITSI could benefit from a security model that would allow operations team members to get involved in model building, KPI implementation, and model maintenance, while maintaining appropriate segregation of duties."
"It was an intimidating tool for us to jump into at the beginning."
"The cost of the license could be lower."
"We're getting alerts with delays of maybe five minutes, however, we'd like to see real-time alerting in the future."
"It could be a little easier to use with the thresholding. We've struggled a little bit with thresholding."
"Splunk ITSI lacks out-of-the-box solutions for enterprise users."
"If the product had some prebuilt machine learning features, it would add value to our use cases."
"It is pretty okay. I am not sure whether the current release has already moved to the new framework where instead of the glass tables, we can directly use the Dashboard Studio. It would be nice to have that integrated into the same framework."
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Nagios XI is ranked 9th in IT Infrastructure Monitoring with 54 reviews while Splunk ITSI (IT Service Intelligence) is ranked 5th in IT Alerting and Incident Management with 30 reviews. Nagios XI is rated 8.2, while Splunk ITSI (IT Service Intelligence) is rated 8.2. The top reviewer of Nagios XI writes "Great for monitoring IT services infrastructure with nice tools and helpful notifications". On the other hand, the top reviewer of Splunk ITSI (IT Service Intelligence) writes "Helps improve our incident response time, and our mean time to resolve, but visibility is limited". Nagios XI is most compared with Nagios Core, Zabbix, PRTG Network Monitor, Wireshark and SCOM, whereas Splunk ITSI (IT Service Intelligence) is most compared with ServiceNow IT Operations Management, Dynatrace, Grafana, Splunk APM and BMC TrueSight Operations Management. See our Nagios XI vs. Splunk ITSI (IT Service Intelligence) report.
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