We performed a comparison between Microsoft Defender XDR and Microsoft Intune based on real PeerSpot user reviews.
Find out in this report how the two Microsoft Security Suite solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It has great stability."
"Its most significant advantage lies in its affordability."
"The integration between all the Defender products is the most valuable feature."
"The EDR and the way it automatically responds to ransomware and other attacks are valuable features."
"It provides a single pane of glass within the 365 admin interface, streamlining our experience by consolidating information in one place and eliminating the need to navigate through multiple interfaces."
"Advanced hunting is good. I like that. We can drill down to lots of details."
"The EDR features are valuable. By getting the EDR features, we have more control over the device. We have information about events in real-time and more protection against zero-day threats and zero-day vulnerabilities. We can monitor every event or action that a device is going through. We can get an idea if it is something malicious or if we have to take any actions."
"I like that it's fully integrated with Windows, Microsoft 365 Exchange Online, and Outlook. It is better than other antivirus solutions because it's fully integrated with all Microsoft products. It's easy to integrate them and onboard all Windows devices from SCCM."
"This product offers an alternative solution to other UEM (Unified Endpoint Management) solutions."
"It is user-friendly, and the performance is also good. It is a convenient product"
"Autopilot is the most valuable feature."
"The most valuable feature of Microsoft Intune is having all our devices compliant with our policies."
"It is a very helpful solution."
"Intune enables us to manage our devices from anywhere."
"Technical support, in general, has been quite helpful."
"It helps implement conditional access policies to restrict mobile users from accessing potentially dangerous emails."
"The management features could be improved, particularly in terms of better integration with Intune, Microsoft's cloud-based management solution."
"Support is hit or miss. Microsoft wants you to buy premium support contracts. Though they call themselves professional support, it's almost like throwing questions into a black hole. You get an answer, but it's never helpful."
"Defender also lacks automated detection and response. You need to resolve issues manually. You can manage multiple Microsoft security products from a single portal, and all your security recommendations are in one place. It's easy to understand and manage. However, I wouldn't say Defender is a single pane of glass. You still need to switch between all of the available Microsoft tools. You can see all the alerts in one panel, but you can't automate remediation."
"There should be better information for experts on features in the solution. What I see when reading about features in Microsoft 365 Defender is that it is always general information. If Microsoft could go deeper into details for the experts about how to use the tools, usage of it would be more familiar and it would be easier to use."
"Customers say they want absolutely seamless integration between other Microsoft solutions and Defender XDR, including the ability to change device settings within the Defender portal. They need to contact the IT team responsible for the device management tools to change some settings. They would prefer that those changes be initiated directly from the Defender portal or applied from Intune without involving the IT operations team."
"Correctly updated records are the most significant area for improvement. There have been times when we were notified of a required fix; we would carry out the fix and confirm it but still get the same notification a week later. This seems to be a delay in records being updated and leads to false reporting, which is something that needs to be fixed."
"Because of the training model, Defender XDR's automatic response sometimes blocks legitimate users and activities. Also, the UI sometimes responds slowly."
"The design of the user interface could use some work. Sometimes it's hard to find the exact information you need."
"The biggest problem we ever have is when something goes out of date after 30 days when nobody has logged into it. We do have a problem trying to get those back online. We've been working with Microsoft to resolve that problem, but that's been the only issue that we've had in the last few years."
"Microsoft Intune could improve by being more user-friendly and having it geared toward device management. The graphic interface is not very good."
"Enhancements for managing MacOS more comprehensively would be beneficial."
"It would be great to see on-premises mailboxes and for the solution to have geofencing capabilities."
"Cost is the biggest factor for us right now. Microsoft Intune and AD P1 together in a bundle is a good thing to have, but it is very costly compared to other products in the market. Otherwise, Microsoft Intune is the best."
"It's only good for a Microsoft environment."
"Integrating certain group policies can be challenging and may necessitate using on-premises systems to integrate them with Microsoft Intune."
"Reporting needs improvement."
Microsoft Defender XDR is ranked 1st in Microsoft Security Suite with 78 reviews while Microsoft Intune is ranked 3rd in Microsoft Security Suite with 165 reviews. Microsoft Defender XDR is rated 8.4, while Microsoft Intune is rated 8.0. The top reviewer of Microsoft Defender XDR writes "Includes four services and four products, which can help organizations a lot". On the other hand, the top reviewer of Microsoft Intune writes "We can manage all aspects of our devices from a single console, easy to scale, and quick to deploy". Microsoft Defender XDR is most compared with CrowdStrike Falcon, Microsoft Defender for Cloud, Microsoft Purview Compliance Manager, Wazuh and Microsoft Purview Information Protection, whereas Microsoft Intune is most compared with Jamf Pro, VMware Workspace ONE, ManageEngine Endpoint Central, Microsoft Entra ID and SOTI MobiControl. See our Microsoft Defender XDR vs. Microsoft Intune report.
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We monitor all Microsoft Security Suite reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
