We performed a comparison between iServer and Visual Paradigm based on real PeerSpot user reviews.
Find out in this report how the two Business Process Design solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."This is a flexible tool compared to some other solutions."
"Tech support is very responsive. They solved issues within a prompt response time."
"The solution has wide use within Microsoft products. The integration with Microsoft products, and, in particular, Microsoft Office, is great."
"It has helped having data lineage in the business cluster, which is used as control artifacts."
"Good and effective reporting features, which help in decision making."
"We like the governance."
"The most valuable features of iServer are the integration with Microsoft Office and the interface is similar to Microsoft applications making them easy to use."
"I have to think less with this solution. It's simple."
"Stable design software with multiple functions and features. It's simple to install and easy to use."
"The most valuable feature of Visual Paradigm is the ability to design form flows, add libraries, create organizational charts, and connect them all together."
"I love Visual Paradigm because it has many different types of diagrams. For any field of engineering, we can find a diagram."
"I like the fact that this solution is complete."
"The initial setup is extremely straightforward."
"What I like best about Visual Paradigm is its simple GUI, especially since I'm a new user. In my two years of experience with this tool, I didn't find it complex because I was able to learn how to use it via YouTube videos. Visual Paradigm is enough for me. I also find the bridging feature in the tool valuable."
"The solution is stable. It hasn't crashed, stopped or caused any issues in any way."
"It is a scalable solution since it can be used at an individual level as well as for enterprise-sized businesses."
"We could allocate permissions to use only specific components to the users rather than the entire instance."
"The one issue is that if you want to import predefined work, you need to put the licensing model in. So if you wanted to import work that was done before, you then need to buy a separate product for that."
"Cannot see which activities are control activities."
"The performance is slow, which is something that should be improved."
"There can be some performance issues using the solution that should be improved. When you make modifications modify to files there are embedded data within that can take a while to process."
"Requirements management needs to be improved."
"The migration tool needs to be included in the main package, and not as a separate license."
"There are other solutions out there that have a better user interface."
"Visual Paradigm could improve many aspects. The performance could be better because it can be low. When we have large and complicated models, it has a low speed and many bugs. Sometimes the solution stops and you have to restart Microsoft Windows on your PC. The larger database modeling cannot be done properly, I have to use another solution called SAP PowerDesigner."
"There are some connectivity issues that crop up rarely when used with SQL Server."
"Visual Paradigm is heavier and has more complexity than one of its competitors, e.g. Lucidchart. It could have been better if it was more simplified."
"The product's versioning capability needs improvement."
"The solution can be heavy on resource usage."
"The solution's technical support can be improved and accessible for our company location since Visual Paradigm follows a remote support model with some challenges."
"I would like to see the ability to easily export to groupware, such as Atlassian Confluence."
"The user interface is not easy to navigate, so it should be made easier."
iServer is ranked 13th in Business Process Design with 15 reviews while Visual Paradigm is ranked 7th in Business Process Design with 25 reviews. iServer is rated 7.2, while Visual Paradigm is rated 8.0. The top reviewer of iServer writes "Enables flexible parameters for any process model and has a valuable document management feature ". On the other hand, the top reviewer of Visual Paradigm writes "Very flexible and easy to use with a good pricing model". iServer is most compared with LeanIX, Sparx Systems Enterprise Architect, Visio, ARIS BPA and MEGA HOPEX, whereas Visual Paradigm is most compared with Sparx Systems Enterprise Architect, Visio, Lucidchart, Bizagi and No Magic MagicDraw. See our Visual Paradigm vs. iServer report.
See our list of best Business Process Design vendors.
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