We performed a comparison between Grafana and OpenText SiteScope based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It excels in providing comprehensive details when there are downtimes or fluctuations, offering thorough reports."
"It gives us the visibility we need. I like that when we add deployment markers or release markers, we know exactly when an issue arises. For instance, if there is an increased usage of CPU, we can link it directly to the deployment that might have caused the issue. It increases productivity and observability. We can now easily tell when a certain issue arises. It's way easier to debug because it can point you to certain things based on these markers, and we can debug easier."
"The initial setup is straightforward with just a few clicks on the solution's cloud."
"Grafana is able to connect with multiple data sources, unlike Elasticsearch."
"The most valuable feature of Grafana is the ease to build dashboards from observability construction. Additionally, the page services and integration are good."
"The integration between Loki and Tempo is valuable."
"The solution can scale well."
"Kubernetes could help us to better visualize the trend of our data by recording and displaying our history over a chosen duration, such as the last 30 days."
"Infrastructure monitoring is the most valuable feature."
"Simplest tool for monitoring servers, web content, databases and other hardware. Its dashboard is really good."
"The Monitor Templates functionality allowed us to spin up monitoring with .csv files pretty easily."
"The tool has capabilities other than managing web-based applications, like URL Monitor and EPI Script. It is also easy to use the tool."
"Being able to create your monitors for monitoring your internal URLs and databases and other things like that is valuable."
"The product's ability to monitor systems and applications and send alerts and create support tickets are the most valuable features of the product."
"The product's readymade templates are perfect. It supports us a lot when we don't have much experience with the product. The templates offers us direction to proceed."
"For the system environment, SiteScope can be useful."
"I find issues with Grafana. For example, I am unable to open some services there. Then, we have to open ten different tabs to get it fixed. And it's annoying when there's something going on; we want to check Grafana, and it throws four different errors."
"The solution should include online support."
"They should improve the functioning of its editing tool."
"We need different kinds of applications in our infrastructure to see information in Grafana."
"There is a need for improvement in automating daily monitoring reports, especially when alerts are triggered due to system downtimes or fluctuations."
"The security needs to be improved, such as the capacity to add permissions on dashboards."
"It would be helpful if Grafana provided more information and training on how to use Prometheus."
"The main drawback is the necessity for endpoint monitoring."
"They need to offer better technical support, which, right now, is not helpful or responsive."
"It could be more reliable using a database repository instead of a log repository."
"The lack of an agent means that remote monitoring requires multiple firewall ports to be opened."
"Sometimes in a huge environment, I think the documentation does not provide the required calculations so you can't know what the required set up should be. You need to test."
"Micro Focus Voltage SiteScope could improve by adding more features, such as cloud, APM, and DevOps monitoring."
"Full application functionality available via the API. There are some functions you can perform managing monitors, that are only available through the UI."
"They should provide more templates for new vendor devices."
"I would be very interested in having transaction traceability included in the product, to give us a better view of what is really going wrong in a particular method and action."
Grafana is ranked 6th in Application Performance Monitoring (APM) and Observability with 39 reviews while OpenText SiteScope is ranked 28th in Application Performance Monitoring (APM) and Observability with 24 reviews. Grafana is rated 8.0, while OpenText SiteScope is rated 7.6. The top reviewer of Grafana writes "Agent-free with great dashboards and an active community". On the other hand, the top reviewer of OpenText SiteScope writes "Doesn't require much custom coding and can run on different platforms, but the types of scripting files you can execute on it are limited". Grafana is most compared with New Relic, Azure Monitor, Sentry, Dynatrace and Elastic Observability, whereas OpenText SiteScope is most compared with SCOM, Dynatrace, AppDynamics, Prometheus and BMC TrueSight Operations Management. See our Grafana vs. OpenText SiteScope report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
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