We performed a comparison between AppDynamics and OpenText SiteScope based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I think the performance and interface are the most important features."
"The most valuable feature is the flow map."
"It's made it easier to collaborate across teams; be able to have the same data immediately in front of you just by sharing a URL."
"It helped to find quick solutions for specific business transactions."
"Before we moved the code to AppDynamics, we had to compare the agile process and also had to make sure that they're following the standards."
"What I like best about AppDynamics is that it's functional, particularly in APM in Java and .NET."
"I like that AppDynamics allows every organization to have what they want to see, like for my organization, we're able to customize the dashboard to show us details of what we want to see in our transactions."
"Has helped us to increase customer acquisitions and reduce revenue leakage."
"For the system environment, SiteScope can be useful."
"It's integrated with different monitoring tools, such as AppDynamics."
"Simple deployment: The deployment uses protocols such as NetBios, SSH, WMI, SNMP, which means that any device with any of these protocols will be monitored."
"Being able to create your monitors for monitoring your internal URLs and databases and other things like that is valuable."
"The Monitor Templates functionality allowed us to spin up monitoring with .csv files pretty easily."
"The tool has capabilities other than managing web-based applications, like URL Monitor and EPI Script. It is also easy to use the tool."
"There's no agent you need installed on the servers. In our environment, we have some servers out of our control so we cannot manage them. We use SiteScope to monitor the availability, the resources on the servers, etc. This allows us to do this job without installing agents so there's no need to take care of anything on the server."
"The product's readymade templates are perfect. It supports us a lot when we don't have much experience with the product. The templates offers us direction to proceed."
"AppDynamics is a solution that requires extra learning and could be more user-friendly. Additionally, automated reports would helpful similar to have they have in Google Analytics."
"There needs to be an option to capture all the sessions for all the users, not just samplings."
"The agent deployment could be simplified by, for example, adding a GUI."
"If it can be able to intelligently provide all the things we need to look at, from a data point of view, that would be very useful."
"Rolling out version upgrades is a difficult job at times."
"We would love to see support for more types of agents in the mainframe world."
"The QA and test environment need improvement."
"An area that has room for improvement on the CR and ERP would be the addition of monitoring of the internal solution. For example, you can monitor the day-to-day and everything in the transactions with AppDynamics, but there's also a lot going on in the kernel itself that you cannot monitor. The automation needs to improve as well. As it stands, a lot of customization needs to happen before you can use AppDynamics."
"It may lack some features other products in the category have like more detailed transaction tracking."
"In terms of issues with Micro Focus SiteScope, some that we've run into were unintended, for example, extra executions of monitors and some false alerts when there were problems connecting to endpoints or there were issues with the application that sometimes resulted in false positives. We had a few issues with the way time zones were configured when the system time differed from the time indicated during the monitoring, but those were just little things that weren't too bad. As far as the limitations of Micro Focus SiteScope, the types of scripting files that can be executed are rather limited unless you go to some third-party plugins. These are the areas for improvement in the solution."
"The graphs and dashboard in the solution are areas that need improvement."
"They should provide more templates for new vendor devices."
"You can use OpenText SiteScope for small or middle environments. But if you want to monitor a large environment, it is not scalable. If you can monitor a large environment with OpenText SiteScope, it can be a valuable product."
"Direct integration with an SMS gateway for sending critical alerts to the support SME. This will help customer investing in third party middleware solutions for SMS."
"It should improve its integrations with various tools, especially service management tools."
"I would be very interested in having transaction traceability included in the product, to give us a better view of what is really going wrong in a particular method and action."
AppDynamics is ranked 5th in Application Performance Monitoring (APM) and Observability with 155 reviews while OpenText SiteScope is ranked 28th in Application Performance Monitoring (APM) and Observability with 24 reviews. AppDynamics is rated 8.2, while OpenText SiteScope is rated 7.6. The top reviewer of AppDynamics writes "Very good real-time monitoring capabilities, deep problem diagnosis, and transaction mapping". On the other hand, the top reviewer of OpenText SiteScope writes "Doesn't require much custom coding and can run on different platforms, but the types of scripting files you can execute on it are limited". AppDynamics is most compared with Dynatrace, Elastic Observability, Datadog, Splunk Enterprise Security and New Relic, whereas OpenText SiteScope is most compared with SCOM, Dynatrace, Prometheus, Splunk Enterprise Security and New Relic. See our AppDynamics vs. OpenText SiteScope report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
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