We performed a comparison between ESET Endpoint Protection Platform and Trend Micro Worry-Free Services Suites based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature is the analysis, because of the beta structure."
"The setup is pretty simple."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"The product detects and blocks threats and is more proactive than firewalls."
"Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"This is stable and scalable."
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"The pricing is reasonable."
"The features seem to be alright."
"It's easy to set up and quick to deploy."
"We have not picked up a bug yet, because we use ESET, which is a tried and proven system."
"We use ESET, which is pretty much perfect for us. It is also absolutely simple and automatic once setup."
"The most valuable feature of this solution is the management."
"Ransomware protection is embedded in the solution."
"It is pretty easy to deploy. Its update definition file is small, so it can dispatch very quickly within the enterprise. The product itself is very lightweight, so it won't delay your endpoint. You also don't have to do any difficult configuration because it comes with a very good default setting. So, you just install it and forget it."
"The most important feature is behaviour detection."
"The most valuable feature of the solution is the ease of deployment."
"The solution offers a comprehensive solution that includes antivirus, malware protection, ransomware protection, web filtering, and device control features. It provides networking capabilities, making it a robust solution for comprehensive security needs."
"The solution's ability to operate without placing a heavy burden on our system resources is particularly commendable."
"We use the solution for endpoint protection, malware detection, and detecting unsafe web access."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"It takes about two business days for initial support, which is too slow in urgent situations."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"The only minor concern is occasional interference with desired programs."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"The initial setup of ESET Endpoint Security can be complicated when you get involved with encryption."
"The solution can improve the modules, and it is lacking centralized management and visibility of the endpoints."
"ESET Endpoint Security could improve EDR integration."
"ESET Endpoint Antivirus can improve by having better EDR intelligence and automation. The EDR still needs lots of human interpretation. It can be better if add more intelligence to the EDR part of the endpoint protection."
"It would be useful if they could automate the deployment more."
"The management of the solution isn't as clear as it could be. They could adjust that to make it a better product."
"I would like for ESET to create a central management solution. This would make it practical to use the internet for medium-sized networks."
"The solution could improve by having higher-level security and reporting."
"The solution’s scalability is limited."
"The EDR part of the product is an area of concern where improvements are required."
"Trend Micro Worry-Free Sevices Suits' pricing remains a concern for our non-profit organization. Despite receiving some discounts, we find the pricing on the higher side."
"Trend Micro should improve its Worry-Free Services Suites, particularly the agent for Windows operating systems."
"The solution's documentation is not good, and I'm struggling to change global configurations."
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ESET Endpoint Protection Platform is ranked 11th in Endpoint Protection Platform (EPP) with 99 reviews while Trend Micro Worry-Free Services Suites is ranked 42nd in Endpoint Protection Platform (EPP) with 6 reviews. ESET Endpoint Protection Platform is rated 8.2, while Trend Micro Worry-Free Services Suites is rated 7.6. The top reviewer of ESET Endpoint Protection Platform writes "Easy to set up with good security and rapidly improving capabilities". On the other hand, the top reviewer of Trend Micro Worry-Free Services Suites writes "Can be used for endpoint protection and malware detection, but it is too expensive compared to other products". ESET Endpoint Protection Platform is most compared with Microsoft Defender for Endpoint, Kaspersky Endpoint Security for Business, CrowdStrike Falcon, SentinelOne Singularity Complete and Check Point Harmony Endpoint, whereas Trend Micro Worry-Free Services Suites is most compared with Trend Vision One Endpoint Security, Microsoft Defender for Business, CrowdStrike Falcon, Kaspersky Endpoint Security for Business and Microsoft Defender for Endpoint. See our ESET Endpoint Protection Platform vs. Trend Micro Worry-Free Services Suites report.
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