We performed a comparison between ESET Endpoint Security and SentinelOne based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Both solutions received very positive reviews from users. SentinelOne wins out because of users’ reports of high ROI and advanced customer support.
"It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"The product's initial setup phase is very easy."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"It is stable and scalable."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"The solution has very useful MDM features."
"The most valuable feature of ESET Endpoint Security performance."
"The product is good and has a good interface."
"There are some great features in ESET Endpoint Antivirus when you are browsing on the internet. For example, they have a notification if within your LAN network something is suspected to be a threat. Additionally, the malware features are very good."
"The potential threat protection feature is the most valuable. In the event that one of my computers is not on the network and gets a virus, ESET Endpoint Security quickly detects the malware, and in most cases, it removes the virus. It also has the ability to remotely shut down the computer. I like the remote control part the most."
"ESET is the fastest solution on the market. It's also highly reliable. On top of the base configuration, you can set it to respond to events such as ransomware detection with network isolation and other automatic tasks. Our customers prefer ESET because it's reliable, fast, and light on system resources."
"The most valuable features for me in ESET Endpoint Security are the antivirus feature and detection."
"This is a product at the top of its game. That is the reason we choose to support and sell it."
"The protection SentinelOne Singularity Complete provides to our endpoint devices in terms of cybersecurity is valuable."
"They provide a map, a process tree, and that is pretty good for analysis."
"The most valuble feature of SentinelOne Singularity Complete is the recovery and zero-day detection."
"Previously, we had some processes related to incident response which required more steps. We needed to upload to VirusTotal, Sandbox, et cetera. Now, this process is shortened because all of the information we need is already in SentinelOne. We can briefly analyze and even respond from one management console. If someone has SOC, using the API, they can control everything. It's very cool. I think this is the future."
"I have found the activity timeline and threat analysis to be particularly useful."
"I really love how simple and effective the product is. I really love the visibility it gives me into the endpoint. I really love that they open their product to the customer to enhance it with custom-made software, giving you the APIs to program it. Those are all things competitors don't have."
"SentinelOne's managed detection response service Vigilance Respond is convenient for companies like ours with small IT teams. If something happens on the weekend, SentinelOne steps in and resolves the issue. It's a false positive 97% of the time, but at least they're resolved instead of hanging around for us to find on Monday."
"The most valuable feature of SentinelOne is the EDR functionality. We are protected against threats, such as ransomware."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"The solution should address emerging threats like SQL injection."
"The support needs improvement."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"The SIEM could be improved."
"I haven't seen the use of AI in the solution."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"The detection could be better in ESET Endpoint Security. Sometimes it takes time to detect threats and might be because it's not holding all the memory. There are some features that have to mature. More features might be available in the higher-end product."
"It's hard to get support for ESET in Hong Kong and China. There's a number to call that goes nowhere. You can upgrade to the premium service, but there are a few restrictions."
"We'd like the solution to be a next generation antivirus with some sort of artificial intelligence or machine learning angle."
"The product should provide a one-click option to renew the licenses."
"The solution could be more user-friendly."
"ESET Endpoint Security should offer more integration with multi-attack frameworks."
"It's not scalable in that you cannot use a license for multiple devices."
"The integration capabilities might be lacking a bit."
"One of the things they could do is extend the product range to include Android and iPhone so that you could have the app on your phone as well. There is probably something going on there with that, but that's something that they're lacking at the moment. For instance, if I was to have to recommend a client to protect their phone, I'd have to recommend Norton or something else. I don't have an answer within the SentinelOne solution."
"In terms of improvement, the documentation could be better. I would also like to see SingularityOne compatibility with Huntress, and the tighter integration between them would bring more to the table."
"SentinelOne's customer service has room for improvement."
"I really haven't done enough to really see any improvements."
"We need to analyze the threats and make decisions based on that, so the analytics could be better at analyzing exactly where the threats are coming from."
"The UI appears to be flat, and I wish to have the ability to customize it with features and buttons that are tailored to our needs."
"The improvement could be in terms of reducing more noise and continuing to cut that down. AI seems to be the big thing with Purple. We are excited to get our hands on that."
"There is not much focus on the on-premise solution as the license cap is so huge for small and medium-sized institutions."
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ESET Endpoint Protection Platform is ranked 11th in Endpoint Protection Platform (EPP) with 97 reviews while SentinelOne Singularity Complete is ranked 2nd in Endpoint Protection Platform (EPP) with 177 reviews. ESET Endpoint Protection Platform is rated 8.2, while SentinelOne Singularity Complete is rated 8.8. The top reviewer of ESET Endpoint Protection Platform writes "Easy to set up with good security and rapidly improving capabilities". On the other hand, the top reviewer of SentinelOne Singularity Complete writes "Provides peace of mind and is good at ingesting data and correlating". ESET Endpoint Protection Platform is most compared with Microsoft Defender for Endpoint, Kaspersky Endpoint Security for Business, CrowdStrike Falcon, Check Point Harmony Endpoint and Fortinet FortiClient, whereas SentinelOne Singularity Complete is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Darktrace, ThreatLocker Protect and VMware Carbon Black Endpoint. See our ESET Endpoint Protection Platform vs. SentinelOne Singularity Complete report.
See our list of best Endpoint Protection Platform (EPP) vendors and best Anti-Malware Tools vendors.
We monitor all Endpoint Protection Platform (EPP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.