We performed a comparison between ESET Endpoint Security and Trellix Endpoint Security based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: ESET Endpoint Security is highly regarded for its encryption capabilities, effortless automatic updates, and intuitive interface. Trellix Endpoint Security is highly valued for its easy administration options and reliability. ESET Endpoint Security has room for improvement in terms of faster threat alerts, automation, and ransomware protection. Reviews suggest that Trellix could reduce resource consumption and improve user-friendliness.
Service and Support: ESET's customer service is praised for its helpfulness and quick response. Some users have found the support for Trellix Endpoint Security helpful and reliable, while others have encountered ineffective assistance and communication problems.
Ease of Deployment: The setup process for ESET Endpoint Security is generally regarded as effortless. The setup process for Trellix Endpoint Security varies in difficulty, depending on the user's experience with McAfee and general technical expertise.
Pricing: ESET Endpoint Security is considered to be reasonably priced with various licensing options. Some find Trellix’s price reasonable and competitive, while others believe it could be lowered.
ROI: Some reported a high ROI from ESET Endpoint Security due to cost savings, while others find it difficult to measure its effectiveness. Trellix Endpoint Security provides significant time savings.
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"Ability to get forensics details and also memory exfiltration."
"The most valuable feature is the analysis, because of the beta structure."
"The stability is very good."
"Fortinet is very user-friendly for customers."
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"It is absolutely invisible once running."
"I like the integration; it lets you see the product installed on a particular computer."
"It has a clean and clear interface."
"The stability is good."
"Primarily used to protect computers from viruses and ransomware."
"The most valuable feature of this solution is the ease of use."
"The product offers great reporting tools"
"Installing and integrating ESET Endpoint Antivirus was easy. It prevents worms, malware, and Trojans."
"The performance is good."
"The installation is pretty straightforward."
"What I like best is the integrated end-to-end security that works with the security information and events manager."
"When Intel acquired McAfee they worked on the protocol so that all vendors can work on the same platform. It's a very big improvement in McAfee. All McAfee products talk to each other. Other vendor's products can join this platform as well so it makes it more powerful on the enterprise side for McAfee."
"The detection is great and the solution is constantly improving."
"It has improved my organization because it helps with visibility, in terms of security. We can see the actual attack and can contain it. The antivirus can detect that."
"The initial setup is straightforward, not complex."
"The product is easy to use."
"The solution should address emerging threats like SQL injection."
"Making the portal mobile friendly would be helpful when I am out of office."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"We'd like to see more one-to-one product presentations for the distribution channels."
"I haven't seen the use of AI in the solution."
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"They can improve ransomware protection, and there should be cloud sandboxing for Mac."
"ESET Endpoint Antivirus could improve the mobile device experience by having more coverage."
"In the future, a cloud version of the solution would be great."
"There are some new antivirus technologies that rely on AI, artificial intelligence. ESET does not have this technology right now."
"The solution is not ideal for use in large enterprises"
"The use of SQL Server can be improved. At times, there is a bit of challenge while linking it with the Javascript. ESET Endpoint Security requires modern technology or modern equipment on site. You will find it difficult to use ESET Endpoint Security with dual-core machines. If they can add the cloud management feature to their product, it will be much easier. If you look at this COVID situation that we are in right now, people are working from home, so you need to control the computers wherever you are. For example, if you are using any email setup and you are hosting it on your own, all the email traffic will be going through the same network. You need to protect all of your computers from the attack. It is best if you can do it remotely rather than having an IT person to come onsite to manage all computers and metrics etc, which isn't a smart way to do it."
"Online security could still be improved in ESET Endpoint Antivirus because security is threatened by phishing."
"The scalability could be better."
"We know that McAfee isn't the best antivirus and it can't protect us 100%, although we are okay with the level of protection that it gives us."
"Support-wise they need to be better."
"The software download features could stand improvement."
"I think it would be nice if Dynamic Application Control would come together with McAfee Endpoint Security."
"The vendor should simplify the way they bundle the products because it's very hard to explain to customers what products contain which features."
"The solution has problematic encryption, which needs reforming."
"The product is not easy to use."
"The product could do more to keep administration alerted to detected threats on endpoints."
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ESET Endpoint Protection Platform is ranked 11th in Endpoint Protection Platform (EPP) with 97 reviews while Trellix Endpoint Security is ranked 10th in Endpoint Protection Platform (EPP) with 95 reviews. ESET Endpoint Protection Platform is rated 8.2, while Trellix Endpoint Security is rated 8.0. The top reviewer of ESET Endpoint Protection Platform writes "Easy to set up with good security and rapidly improving capabilities". On the other hand, the top reviewer of Trellix Endpoint Security writes "Good user behavioral analysis and helpful patching but needs better support services". ESET Endpoint Protection Platform is most compared with Microsoft Defender for Endpoint, Kaspersky Endpoint Security for Business, CrowdStrike Falcon, SentinelOne Singularity Complete and Check Point Harmony Endpoint, whereas Trellix Endpoint Security is most compared with Microsoft Defender for Endpoint, Trellix Endpoint Security (ENS), CrowdStrike Falcon, Cortex XDR by Palo Alto Networks and SentinelOne Singularity Complete. See our ESET Endpoint Protection Platform vs. Trellix Endpoint Security report.
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We monitor all Endpoint Protection Platform (EPP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.