We performed a comparison between ESET Cloud Apps Protection and Proofpoint Email Protection based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Microsoft Defender for Office 365's most valuable features are safe attachments and safe links."
"Microsoft Defender for Office 365's most valuable feature is its performance."
"The product's scalability is good."
"The most valuable feature is the integration. It's a single console, so we don't have to switch around between multiple products. Another valuable feature is the ease of operations and maintenance."
"Does a thorough job of examining email and URLs for malicious content."
"Microsoft Defender for Office 365 helps people to work remotely. It is a secure solution. We don't need to use our company's computers or get VPN connections to the networks. I can control how they share screens and what they send to the devices. It keeps our organizations confidential and sensitive information safe."
"The solution is very easy to use. All you have to do is to assign the license to the end-user and it's done. The customer will only have the feature activated, and the solution will monitor the emails to determine if they are a threat or not."
"The technical support is good and quick to resolve issues."
"We are close to having 99% or 98% detection."
"The most valuable features are the precision of detection and the level of customization of the policy."
"It's a mature product. It does a good job in detection."
"The solution is very user-friendly."
"The setup was easy."
"The Phish Alarm button allows users to submit questionable emails for review and complete analysis."
"The initial implementation is pretty easy to handle."
"The solution scales quite well."
"The most valuable feature of Proofpoint Email Protection is the dashboards and their visibility, easy configuration, and artificial intelligence. Additionally, the reports are very important and helpful."
"The tool has improved our workflow by ensuring people receive only the emails they need for work rather than being inundated with hundreds or thousands of unnecessary emails daily."
"It would be better if it were more scalable. It depends on the architecture, but we would like to make it more scalable for both data centers."
"There is room for improvement in terms of reporting."
"The phishing and spam filters could use some improvement."
"There is room for improvement with the UI."
"Microsoft should provide more documentation for users so they can self-educate. I would like to see more documentation for advanced security features."
"We are always looking for others tools to increase automation on tasks. There can be better integration with other solutions, such as PowerPoint and email."
"The only thing they should improve is the licensing model. They should stop changing it. A year ago, the five features I mentioned were included in one product. Now, three of them are bundled into one product, and you have to pay extra for the other two. I don't mind paying extra, but I don't want them to change it every year or every six months. I need to know what I'm looking at and not worry about it next year."
"We need to be able to whitelist data at the backend."
"It's not easy for an admin to check and decide if the email is good or not."
"The specific domain file for Apache needs to be well-defined."
"It has too many screens. It is kind of a conglomeration of products. In other words, they built product A, product B, and product C, and they are yet to integrate them into a single administrative console. I would certainly like to see a more seamless administrative interface. I would also like to see them include more bang for the buck, by including features like email fraud protection, rather than making their product so piecemeal, where you are buying little pieces. I agree with the idea of having multiple tiers or layers, but maybe as small, medium, and large, as opposed to an a la carte menu."
"The email DLP portion could be a bit easier."
"The largest complaint that we hear from our customers is that there is no local support."
"The solution could lower its price."
"Proofpoint has a lot of false alarms."
"You only receive one model in Proofpoint Email Protection and the other ones you have to purchase at a high price. There should be more available with the solution and additional models should be less expensive."
"Pricing for the platform could still be cheaper."
"The solution could be improved with the addition of PLP and email encryption features."
More Microsoft Defender for Office 365 Pricing and Cost Advice →
ESET Cloud Apps Protection is ranked 22nd in Email Security with 2 reviews while Proofpoint Email Protection is ranked 1st in Secure Email Gateway (SEG) with 46 reviews. ESET Cloud Apps Protection is rated 9.6, while Proofpoint Email Protection is rated 8.4. The top reviewer of ESET Cloud Apps Protection writes "Great protection, good privacy, and helpful support". On the other hand, the top reviewer of Proofpoint Email Protection writes "A reasonably priced product that offers protection to emails, along with spam filters". ESET Cloud Apps Protection is most compared with Fortinet FortiMail, Microsoft Exchange Online Protection (EOP) and Perception Point Advanced Email Security, whereas Proofpoint Email Protection is most compared with Microsoft Exchange Online Protection (EOP), Palo Alto Networks WildFire, Cisco Secure Email, Fortinet FortiMail and Barracuda Email Security Gateway. See our ESET Cloud Apps Protection vs. Proofpoint Email Protection report.
We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.