We performed a comparison between AppDynamics and eG Enterprise based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We're a large organization, so we appreciate AppDynamics' wide coverage. It may not work in all areas, but it has broad coverage. We can use the same dataset for different use case aspects. That is the beauty of AppDynamics. You can coordinate APM, EUM, and infrastructure through one dataset."
"We can make custom alerts in our system for specific issues like high CPU utilization or application downtime."
"The features that I like best are the dashboard and Business Journey."
"From the performance management side, I like everything from business transaction work to tracking. On the database side, we can get a lot of insights from the database. On the server monitoring side, it helped us a lot to find out some of the issues on the VM side because VMs were creating a little trouble for us."
"AppDynamics is scalable."
"It has improved my organization because we are able to proactively and reactively look at performance issues."
"It allows us to configure health rules so that we can, based on our own experience, determine when an application is behaving incorrectly."
"It helped to find quick solutions for specific business transactions."
"It gives good insight into inside of what's going on with Exchange."
"Sometimes when we face issues with the new technologies or very old technologies where we cannot enhance the service, they move to work with us directly and start doing some development on this area which is very good for us."
"The topology view which provides a visual representation of a service and quickly allows identification of errors or degraded performance."
"Single pane of glass to review status of the full environment."
"EG monitors all infrastructure elements (all OS, all database, storage, network, and web server) from a single console."
"The most important feature is the ability to design, then implement monitoring tests on the fly as we are adapting to different situations."
"Enormous capability to monitor Citrix environments."
"What I like about eG Enterprise is that it's easy to use. It's a simple product. You can get up to seventy-five to eighty percent of the required information based on real user experience and diagnostics."
"There are too many installers available for this solution."
"AppDynamics is agent-based, so some customers are reluctant to install the agents in all their production environments. It would be helpful if they had an agentless version. It covers applications on the server, but the solution is weak on the network side. The agent is not deployed on the network components, so it cannot provide complete information about issues on the network layer."
"Installation and configuration can be very tough. An average user without specialized knowledge can't do this. You need to have DevOps and QA teams handle it. During installation, a lot of customers get stuck trying to track the database or the API part, and they have to contact customer support."
"Regarding Search Guard functionality, there is room for improvement."
"At this time, we don't have much visibility on the virtual environment, monitoring, and all other things. We have visibility only for database monitoring, and we have noticed performance impact when deploying database agents on the database server. We got to know this from AppDynamics support also that we should not deploy database agents from the database server. When agents are deployed on the same server and the database is monitored from there, we are not getting database server metrics. Therefore, we don't have those insights, and sometimes, we struggle because of that. They can improve this functionality so that we do not have a performance impact, and we can deploy anywhere. This would help us a lot. In terms of end-user monitoring, currently, it is not working for us because there are some complexities. It is a little complicated, and it takes a little bit of time to understand where you need to make changes. It would be very helpful if they can provide some template designs for end-user monitoring. When our servers are running on VMs, we don't get many insights from the VM side. I don't know whether it is possible to have visibility beyond the database, server, and application and whether there are some features where we can deploy AppDynamics on VMs as well. Such functionality would give us more control over storage, VM, OS, and database. It will also provide complete visibility of our hardware and software."
"AppDynamics's agent management could be improved."
"The GUI can be overwhelming at first to a novice Dev or Ops support person, and the possible root causes of an issue do not bubble up to the first screen you see."
"The solution could improve by covering more technologies. For example, it does support .NET Core applications. However, it could be a bit better."
"The UI looks a little dated and could do with a refresh."
"The interface could be improved as it is not real intuitive. It is not user-friendly."
"I can understand why they designed the user interface (UI) the way they did, but sometimes in the management of the eG Manager, it can be a bit clunky."
"The solution should improve on the security side and include some more API integrations into wider application platforms."
"Dashboards are difficult to create, and not so useful."
"The solution needs to enhance the management dashboards."
"would like to see improvements in the alarm display console."
"Back-end configuration is not easy to implement."
AppDynamics is ranked 5th in Application Performance Monitoring (APM) and Observability with 155 reviews while eG Enterprise is ranked 40th in Application Performance Monitoring (APM) and Observability with 20 reviews. AppDynamics is rated 8.2, while eG Enterprise is rated 8.2. The top reviewer of AppDynamics writes "Very good real-time monitoring capabilities, deep problem diagnosis, and transaction mapping". On the other hand, the top reviewer of eG Enterprise writes "Great visibility, easy to set up, and has very responsive technical support". AppDynamics is most compared with Dynatrace, Elastic Observability, Datadog, Splunk Enterprise Security and New Relic, whereas eG Enterprise is most compared with Grafana, ControlUp, Zabbix, Dynatrace and PRTG Network Monitor. See our AppDynamics vs. eG Enterprise report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
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