We compared CylancePROTECT and SentinelOne Singularity Complete based on our users reviews in five parameters. After reading the collected data, you can find our conclusion below:
Comparison Results: Based on user reviews, CylancePROTECT has advantages in terms of easy setup and control. It has a user-friendly interface, employs proactive AI monitoring, and has few false positives. However, it is criticized for its pricing, less user-friendly dashboard, and inadequate support and communication. On the other hand, SentinelOne Singularity Complete stands out in agent deployment, low resource usage, quick threat detection, and an intriguing interface. It also offers good value for the price, although improvements in administrative interface, stability, integration functionality, and reporting are suggested. Customer service and support for SentinelOne are generally positive, while the quality of support for CylancePROTECT is mixed.
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"Ability to get forensics details and also memory exfiltration."
"The stability is very good."
"The most valuable feature is the analysis, because of the beta structure."
"The setup is pretty simple."
"Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution."
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"We have FortiEDR installed on all our systems. This protects them from any threats."
"It secures different entry points into the network."
"Very easy to deploy. It can be done one by one or deployed by customizing an MSI file for GPO push."
"I like the AI and mathematical components that they use."
"The solution is stable."
"Blackberry Protect offers endpoint protection. It's easy to deploy. It's scalable and stable."
"It does a good job of protecting us."
"The solution is extremely scalable. It's got the hybrid functionality, it's got the system functionality and cloud functionality as well."
"It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions."
"SentinelOne's auto-rollback feature is the most valuable."
"The most valuable feature is that it just unintrusively works in the background to carry out the protection."
"The setup is very straightforward."
"The most valuable feature is that it does what it says it will do. It fulfills its claims. It’s not really common for products to do that today."
"The strength of SentinelOne is that it has an automated, active EDR. It does that first level of what a SOC analyst would do, automatically, using artificial intelligence, so we can focus on other things. Active EDR not only notifies you, but it actually fixes that first level. That is unheard of. Very few, if any, companies do that."
"The rollback feature is the most valuable aspect of the solution."
"The best thing is it has a secure shell command that you can use to get into any endpoint and do some jobs."
"It protects your machine, and it does an excellent job using AI to determine an attack and stop the attack. Its most powerful feature is prevention, and it can unwind ransomware activity as well. So, it is a really useful product in that sense."
"We'd like to see more one-to-one product presentations for the distribution channels."
"We find the solution to be a bit expensive."
"The solution is not stable."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"It takes about two business days for initial support, which is too slow in urgent situations."
"I haven't seen the use of AI in the solution."
"The solution needs better dashboards that are easier to use."
"It's a good solution but some features just need to be updated."
"The price for this EPP platform is expensive and could be improved."
"rom my experience interacting with the primary or the central administrative console, it's quite complex. You would need a fair bit of technical experience to set it up, implement and maintain it. That would be one area for improvement."
"It was not effective. There were a lot of false positives, even when we use Adobe, and everybody uses Adobe, which is not a threat."
"CylancePROTECT could be improved in its technical support and communication."
"The product must make the interface a little more user-friendly."
"Having worked with SentinelOne, Cylance is good, however, it probably needs to add a feature similar to SentinelOne's rollback functionality. With this feature, if you get infected, with a click, you can go back to the pre-infection state. If Cylance could add this functionality to their offering as well, that would be ideal."
"SentinelOne could improve by creating an autopilot or automated way to roll out the solution more efficiently which would be helpful."
"We have had one or two occasions when we had to roll back off our Windows machine. Then, we had an issue with SentinelOne where we couldn't let the client make contact with the cloud service anymore. Therefore, the integration with the Windows Service Recovery could be improved in the future."
"I would appreciate seeing the browser extension react more effectively to events, going beyond mere detection."
"Interoperability with other SentinelOne solutions and other third-party tools is an area where you can run into some issues. Because of the way the agent works, there are sometimes things that are blocked or prevented from happening that are not identified as a threat, and therefore, not alerted in the console. Sometimes, we do have to dig through the logs, run tests, and adjust the whitelisting or exclusions to make sure that other applications will run properly."
"Improvements for SentinelOne's Singularity Complete could include adjusting pricing for specific markets, ensuring affordability, and better alignment with customer expectations in those regions."
"The management console."
"All they need to do to improve it is for it to grow further. The hackers don't sleep. If the hackers don't sleep, the solution continually needs to be updated. They need to keep ahead of the hackers."
"In terms of areas for improvement in SentinelOne Singularity Complete, it needs to give more straightforward directions or communication about detection or what has been detected."
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CylancePROTECT is ranked 23rd in Endpoint Protection Platform (EPP) with 40 reviews while SentinelOne Singularity Complete is ranked 2nd in Endpoint Protection Platform (EPP) with 177 reviews. CylancePROTECT is rated 8.0, while SentinelOne Singularity Complete is rated 8.8. The top reviewer of CylancePROTECT writes "Ensures advanced AI-driven threat detection to provide robust endpoint security, effectively preventing both known and unknown threats with minimal impact on system performance". On the other hand, the top reviewer of SentinelOne Singularity Complete writes "Provides peace of mind and is good at ingesting data and correlating". CylancePROTECT is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Cortex XDR by Palo Alto Networks and VMware Carbon Black Endpoint, whereas SentinelOne Singularity Complete is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Darktrace, ThreatLocker Protect and Wazuh. See our CylancePROTECT vs. SentinelOne Singularity Complete report.
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